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Mercure Koh Chang Hideaway Hotel

Orbitz.com$41*
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#16 of 73 Hotels in Ko Chang
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Mercure Koh Chang Hideaway Hotel
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647 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Hat Yai, Thailand
Reviewed December 12, 2013 via mobile

I am staying at the mercure for one week. For the last 2 nights i upgraded my room to the private pool villa. I called the front desk to find out if my new room was ready. They said yes its ready. Now im sitting in the front lobby, no room with air con to relax in , no chairs...

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Helpful?
1Thank Mikey_604
MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Koh Chang Hideaway. I already share your comment with our team, I am sure that this feedback will serve as an encouragement to all of our staff a we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope...

London, United Kingdom
Reviewed December 10, 2013 via mobile

We stayed at the Mercure after arriving 5 days earlier than originally planned due to bad weather in Samui and we spontaneously booked 1 night online on the same day we were due to arrive. For a random last minute booking we could not have been happier with the service when we arrived off the last ferry from Trat, the...

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Helpful?
1Thank NikkiB83
MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank...

Moscow, Moscow City, Russia
Reviewed December 6, 2013

My partner and I stayed at Mercure 4 night, and overall really enjoyed our stay - the room was lovely (deluxe ocean view) with the terrace and direct access to the pool and beach, location quiet, especially at night when you find yourself alone on the beach with no background noise or blasting party music from surrounding resorts. Despite the...

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1Thank Ieva S
MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Thank you very much for your comment and that already share with our team and we sure that this feedback will stimulate to all of our staff as we aim to improve the quality of our service. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Yours Sincerely,...

Moscow, Moscow City, Russia
Reviewed December 4, 2013

After visiting many places in Thailand I can definitely say that Mercure Hideaway is #1 for me. This time I was staying in Pool Villa for the first time. What can I say. Perfect accommodation with high privacy. You have your own place with great shower, personal pool with some features and jacuzzi. Everything is surrounded with pretty high walls,...

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1Thank svadg
MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Thank you very much for your comments and it is always a pleasure to receive positive feedback. Your comment already share with our team and we sure that this feedback will stimulate to all of our staff as we aim to improve the quality of our service. We do hope to welcome you back to stay with us many more...

Taipei
Reviewed November 29, 2013

Review collected in partnership with Accorhotels.com
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Thank taipeitongue
MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Portugal
Reviewed November 26, 2013

I have been coming to Thailand for about eight years now and although other areas of Thailand have recently been transformed into ugly lumps of concrete Koh Chang is still generally nice and green. The Mecure Hideaway itself is located on a nice stretch of beach that mingles in well with a stunning jungle backdrop. For the adventurous there is...

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3Thank lightyear40
MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Bangkok, Thailand
Reviewed November 20, 2013

We stayed three nights here in the Mercure and it was my first stay. First of all the Location is quiet nice and the entrance hall is open and good designed. We booked via Agoda and got a very good rate there which at the end was maybe the best on this whole stay. Unfortunately we didn't realized that we...

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Thank DR_M_ASIA
MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Koh Chang Hideaway. I will share your comment to all of our staff and team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service to reach to standard 4 stars...

Airlie Beach, Australia
Reviewed November 14, 2013

We planned to stay 4 nights in a Pool Villa, and stayed 8! We were not disappointed. The villas don't have a sea view, but they have a walled compound with your own pool, spa and garden. The restaurant was ok, the staff are so nice and eager to please (I couldn't get a nicely poached egg to save a...

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1Thank PatrickManning
MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Mr. Manning Patrick, Thank you very much for your comments and it is always a pleasure to receive positive feedback. Your comment already share with our team and we sure that this feedback will stimulate to all of our staff as we aim to improve the quality of our service. We do hope to welcome you back to stay...

Edinburgh, United Kingdom
Reviewed November 11, 2013

Mercure Koh Chang Hideaway does have some issue s but the setting on the beautiful almost private beach, glorious weather 9 months of the year and the lovely Thai people make this a wonderful holiday destination. We originally booked for 4 nights and stayed for 12. We hope to return one day.

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Thank christopher d
MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, it...

Reviewed November 8, 2013 via mobile

Nice place , nice staff and nice feel. As specialy is thai style food it very good but in the morning buffet breakfast is not quite very good service ,perhape lot of people , So it is ok for here. I will come back again and introduce any people come here.

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Thank Panicha P
MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Koh Chang Hideaway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, it...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at Bai Lan Bay, Mercure Koh Chang Hideaway, a 96 room modern beach front resort, is East from Trat Airport. Koh Chang, the second largest island in Thailand has large areas designated as its National Marine Park, providing a natural retreat filled with fascinating wildlife and marine life, high peaks, scenic waterfalls, lush jungles and diving and other water sport facilities. ... more   less 

Additional Information about Mercure Koh Chang Hideaway Hotel

Address: 111/1 Moo 1, Ao Bai Lan, Ko Chang 23170, Thailand
Location: Thailand > Trat Province > Ko Chang
Price Range: $38 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Koh Chang Hideaway Hotel 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Orbitz, ACCOR, Expedia, Hotwire, Booking.com, Hotels.com, Priceline, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Mercure Koh Chang Hideaway Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Luxury Hotel in Ko Chang
#11 Top resorts Hotel in Ko Chang
#12 On the Beach Hotel in Ko Chang
#12 Spa Hotel in Ko Chang
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Koh Chang Hideaway Hotel staff and other travelers.
9 questions
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Hemel Hempstead

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Questions? Get answers from Mercure Koh Chang Hideaway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get one with pool access”
  • View from the pool
858georget, Feb 15, 2017 | Read review
“Some sea view rooms are best described as pool view, make sure you check.”
AdeB722, Jan 23, 2017 | Read review
“We were in standard room as we are out all the time”
lisinopril, Jan 10, 2017 | Read review
“pool villa are great”
carolinepaterson, Dec 21, 2016 | Read review
“The 50m rooms in the back are very quiet but the sea view is worth the money!”
849danielm, Nov 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Orbitz.com
$41* /night
View Deal
HotelQuickly$63
Expedia.com$41
Booking.com$41
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*Disclaimer
Prices are for 1 room, 2 adults
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