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Mercure Koh Chang Hideaway Hotel

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#16 of 71 Hotels in Ko Chang
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Koh Chang Hideaway Hotel
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609 Reviews from our TripAdvisor Community

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Showing 315: English reviews
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Reviewed 5 days ago NEWvia mobile

We stayed at this hotel for 8 days and was a great experience. The hotel is located in a nice and quiete place, literally a "hideaway". We were upgraded to the ocean view room due to the platinum Accor card and the view was amazing, specially at sunset. The staff was very kind and helpful, always smiling and making us...

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Helpful?
Thank Jéssica R
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Ms.Jessica R, We have delighted to hear of your pleasant experience when stayed in our hotel. We would share your positive feedback to all concerned operation team as it would encourage them to keep up their good work performance. Hoping that we would have an opportunity to welcome your next holidays in Koh Chang. Sincerely your, Chaiwat Onlahoong General...

Garching bei Munchen, Germany
Reviewed 5 days ago NEW

Our stay in mercure Koh Chang was an almost perfect experience. We enjoyed our stay a lot and it was a great vacation. Very friendly and helpful hotel staff, excellent service and useful happy hours. The hotel itself is located nicely and closely to the beach with a huge pool. At sunset this looks and feels like paradise. The rooms...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tim_bo_123321
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We have delighted to hear of your pleasant experience when stayed in our hotel. We would share your positive feedback to all concerned team as it would to keep up their good work performance. Hoping that we would have an opportunity to welcome your next holidays in Koh Chang. Sincerely your, Chaiwat Onlahoong General Manager Mercure Koh Chang...

Edmonton, Canada
Reviewed 1 week ago NEW

Stayed 5 nights,first time at this hotel and was very satisfied. The rooms are very good we had one that had direct access to pool, highly recommend this. Nice to walk out of your room after a day of sight seeing and cool off in the pool. The rooms are clean and daily service is good. The breakfast menu is...

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Helpful?
Thank George T
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for the valued feedback when your stay in our hotel. We have taken note of your comments for our future improvement. Hoping that we would have an opportunity to redeem ourselves and welcome you back to hour hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure...

Alresford, United Kingdom
Reviewed 1 week ago NEW

Our family stayed for three nights in three different rooms, one of which was a villa room with the private pool and hot tub. We used the very nice private pool, but not the hot tub. Very polite and helpful staff. Could be even more helpful by understanding small details in delivering breakfast such as a knife to apply butter...

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Helpful?
Thank Steve f
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for the your feedback when your stayed in our hotel. We have taken note of your comments to share with our staff for our future improvement. Hoping that we would have an opportunity to be of your service when your next holidays in Koh Chang. Sincerely Your, Chaiwat Onlahoong General Manager Mercure...

Mumbai
Reviewed 2 weeks ago

We were looking forward to visiting this not so touristy place and had therefore booked ourselves a villa with a pool. Hence the upgrade elevated our trip to a much higher level. Reaching this tranquil resort is quite a long drive from the airport and the wait at the ferry only increased our eagerness to check in. This however had...

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Helpful?
Thank Dominic D
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Mr.Dominic, We are delight to hear of your pleasant experience when you stayed in our hotel. We would to share your positive feedback to our team as it encourage them to keep up their performance. Hoping that we would have an opportunity to welcome you back in our hotel for your next holidays in Koh Chang. Sincerely your, Chaiwat...

London, United Kingdom
Reviewed 3 weeks ago

We stayed here with our 2 year old twins on a family trip in Thailand. It was our third time staying at the hotel and we could not have been made more welcome. Staff made our stay as relaxing as possible and the housekeeping and restaurant staff were wonderful with our kids. The food was delicious and I would recommend...

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Helpful?
Thank JBPtraveller
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are delight to hear of your pleasant experience when you stayed in our hotel. We would to share your positive feedback to our team as it encourage them to keep up their performance. Hoping that we would have an opportunity to welcome you back in our hotel for your next holidays in Koh Chang. Sincerely your, Chaiwat...

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank PharuehatK
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Beijing, China
Reviewed 3 weeks ago via mobile

The Mercury is located in the quiet Bailan Bay on Koh Chang, around a 45 minute transfer from the main ferry terminal. Bailan bay is small beachside resort with a few local amenities ( restaurants, minimarts, massage parlours etc) but nothing to rival the bigger resorts of Lonely Beach, Kai Bae etc. If you are looking for a quaint, laid...

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Helpful?
Thank Laura W
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for the valued feedback of your stay. We have taken note of your comments for our future improvement. Hoping that we would have an opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

S. Plainfield, Nj
Reviewed 4 weeks ago

Nice property - reasonably priced - excellent staff (I especially want to commend Jom in food service - always smiling, always responsive). Pool Villa with Jacuzzi was excellent for privacy. Only complaint: Water temp in shower varied tremendously and randomly - never stayed consistent during a shower. And a minor issue: Furniture (esp. couch) is not very comfortable. But overall,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank W P
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for the valued feedback of your stay. We have taken note of your comment for our future improvement. Hoping that we would have an opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Samui
Reviewed 4 weeks ago

Stayed here with a friend to go diving. It's a lovely place, quiet, peaceful and relaxing. On a nice beach but with a nice pool too. It's close to Lonely Beach for night time and close to Bang Bao for diving. Great value and quality buffets.

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Helpful?
Thank Ade B
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are delighted to hear of your pleasant experience when stayed in our hotel.We would share your positive feedback to our team to keep up their good work performance.Hoping that we would have an opportunity to welcome your back to our hotel for your next holidays in Koh Chang. Sincerely your, Chaiwat Onlahoong General Manager Mercure Koh Chang...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at Bai Lan Bay, Mercure Koh Chang Hideaway, a 96 room modern beach front resort, is East from Trat Airport. Koh Chang, the second largest island in Thailand has large areas designated as its National Marine Park, providing a natural retreat filled with fascinating wildlife and marine life, high peaks, scenic waterfalls, lush jungles and diving and other water sport facilities. ... more   less 

Additional Information about Mercure Koh Chang Hideaway Hotel

Address: 111/1 Moo 1, Ao Bai Lan, Ko Chang 23170, Thailand
Location: Thailand > Trat Province > Ko Chang
Price Range: $42 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Koh Chang Hideaway Hotel 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, ACCOR and Travelocity so you can book your Mercure Koh Chang Hideaway Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Luxury Hotel in Ko Chang
#11 Top resorts Hotel in Ko Chang
#12 Spa Hotel in Ko Chang
#12 On the Beach Hotel in Ko Chang
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Koh Chang Hideaway Hotel staff and other travelers.
9 questions
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Hemel Hempstead

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Questions? Get answers from Mercure Koh Chang Hideaway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get one with pool access”
  • View from the pool
 of 5 bubbles 858georget, 1 week ago | Read review
“Some sea view rooms are best described as pool view, make sure you check.”
 of 5 bubbles AdeB722, 4 weeks ago | Read review
“We were in standard room as we are out all the time”
 of 5 bubbles lisinopril, Jan 10, 2017 | Read review
“pool villa are great”
 of 5 bubbles carolinepaterson, Dec 21, 2016 | Read review
“The 50m rooms in the back are very quiet but the sea view is worth the money!”
 of 5 bubbles 849danielm, Nov 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question