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Santhiya Tree Koh Chang Resort

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8 /15 Moo 4 Khlong Prao Beach, Ko Chang 23170 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2634)
Room & Suite (439)
Dining (228)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 90 hotels in Ko Chang
Location
Cleanliness
Service
Value
Travelers' Choice
Santhiya has a new island home on Koh Chang, where the hotel group’s signature heart-warming hospitality is infused with contemporary Thai tropical design in the flagship Santhiya Tree property. Draped along Klong Prao Beach — a spectacular stretch of sand-carpeted shoreline on the island’s sunset coast — Santhiya Tree Koh Chang Resort invites her guests to unwind and tune-in to nature. Pass the day lazing on the soft sand under the shade of towering palm trees. Be lulled into a snooze by the gentle sea breeze, then re-energise with a swim in the warm tropical ocean. At the end of a stress-free day, watch the spectacular sunset from the best seats in the house right by the water’s edge. Santhiya Tree Koh Chang Resort currently comprises 76 rooms. All rooms are nestled in mature tropical gardens and perfectly furnished with expansive space and handcraft wood furniture, featuring beautiful back-to-nature style bathrooms and spacious terraces to ensure a relaxing luxury stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Canoeing
Free shuttle or taxi services
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Fitness / spa locker rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Snack bar
Poolside bar
Diving
Snorkeling
Airport transportation
Shuttle bus service
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Park View
Languages Spoken
English, Thai
1454Reviews40Q+A100Room tips
Traveler rating
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Popular mentions
Wander27302195923 wrote a review Yesterday
1 contribution
Expecting a 5 star luxury, well maintained, well serviced and well managed hotel - as they present themseves in the media - we were shocked, embarrassed and angry. This hotel has the charm of a 2 star hotel, that ran out of money. We could provide a full list of problems with photos taken, but it would not make any difference. The hotel seems to have those problems already for a long time. Just look at other similar comments. Feeling scammed we definitely do not expect any standard apologies from the management, we just want to warn other travellers not to fall into this trap.
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Date of stay: January 2022Trip type: Traveled as a couple
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Tim wrote a review Jan 5
Bussum, The Netherlands13 contributions3 helpful votes
So interesting to see how the reviews are conflicting, and reading them now, I wished I had done a better research in advance. This hotel used to be so spectaculair, that's one thing for sure. But due to bad maintanance for many years, and a really bad cleaning service this place looks like ghost mansion than a hotel. It actually seems like the owners run out of fundings recently. Service, location, beach and breakfast are very average and not even comparable to a 3 star resort. Honestly, we do consider it has been harsh since covid-19, but we paid 8000 baht a night and never expected to be so dissapointed. Even the rooms are unbelievable beautiful and wel equiped, but so dirty and badly maintained!! In our 2 night stay we got so annoyed and left, although we planned to stay for another week. And I am glad we did! The views, gardens, pools, music at the breakfast are all details why this review has a 2 star rating instead of a 1 star. I would advice the owners/management of this hotel to really consider all recent feedback online, because they will find out sooner or later that it might be the beginning of the end.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Customer Service Center Santhiya Resorts and Spas, Guest Services / Front Office at Santhiya Tree Koh Chang Resort
Responded 2 weeks ago
Dear Zkh_tim, Greetings from Santhiya Tree Koh Chang Resort – An oasis of serenity amidst the charming beach. Please also accept our sincerest thanks for the time that you took to write and share this review of your stay at our resort on TripAdvisor. Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money. Thank you for sharing the experience you had during your stay with us. We appreciate the feedback you have provided and do apologize for the inconvenience as well as disappointment you may have faced during your vacation. Your feedback will be forwarded to the relevant teams for review in order to better improve our services  in the near future. Thank you once again for taking the time in letting us know where we can do better to serve you next time. Thank you very much for your comment and we look forward to warmly welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Yao Yai or Phuket-Natai. Respectfully yours, Customer Service Center Santhiya Tree Koh Chang Resort
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Michelle P wrote a review Dec 2021
Thailand201 contributions72 helpful votes
+1
The hotel is set within a stunning of the sea. This hotel is traditionally Thai. The buildings are stunning with intricate wood cravings and the rooms are in-keeping with the wooden theme. At night the hotel looks stunning. The room I stayed in had a balcony with a pool which was novel. The pool can be very cold so brace yourselves. The view of the mountains is stunning. The hotel does need some upkeep on the property as in areas the wood is faded and needs revarnishing. The pools are all very clean as is the hotel and the landscaper has done a spectacular job on the grounds. The hotel staff are helpful and respond quickly to requests. You can hire bikes at the hotel which are cheap and a great way to explore the island. The hotels beach is at mercy to the tide, which covers it twice a day making the beach not very usable. I would say that as a whole Koh Chang beaches seem to have this issue but I am not certain. I would recommend that you didn’t book it alone on the fact it is a beach hotel as we were unable to use the beach and we were there for 6 days. The pools though are well kept with fantastic views of the mountain. The staff are helpful and friendly and I would stay again or visit another of their resorts. The breakfast was varied but as a vegetarian with a diary allergy I was unable to eat much. I would say the breakfast isn’t as good as the restaurant food at the beach front. They do a spectacular banana roti and a divine massaman curry and the view at the sea front is very beautiful. There was very few restaurants open due to Corona restrictions and the spa was shut, so I cannot review these. Turn down service was always very good and overall a very pleasant stay. This hotel is a great one for views. The morning breakfast view was beautiful.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Nearby is Iyara seafood and Sup station where you can go on a floating cafe and paddle board.
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Response from Customer Service Center Santhiya Resorts and Spas, Guest Services / Front Office at Santhiya Tree Koh Chang Resort
Responded 4 weeks ago
Dear Tanheartssteph, Greetings from Santhiya Tree Koh Chang Resort – An oasis of serenity amidst the charming beach. Please also accept our sincerest thanks for the time that you took to write and share this review of your stay at our resort on TripAdvisor. Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money. We appreciate the feedback provided on your recent holiday experience with us. We thank you for choosing Santhiya as your resort of choice. We are really glad to read that you appreciated our gorgeous traditional Thai style resort, all facilities, delicious meals and perfect staff services. Thank you very much for your comment and we look forward to warmly welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Yao Yai or Phuket-Natai. Respectfully yours, Customer Service Center Santhiya Tree Koh Chang Resort
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Krisha wrote a review Nov 2021
Bangkok, Thailand1 contribution
Very beautiful Hotel with very friendly and helpful staff. Morning breakfast was variety of choices and delicious. On weekend, there were fire throwing or acrobatic show which was mesmerising. Between 11am to 6pm, you are allowed to borrow kayak or paddling board and go to the sea. Indeed a pleasant experience. Mr.Pong and Mr. Jimmy was very helpful and accommodating my request as well. I will definitely come to this resort again. Thank you for providing a wonderful and memorable experiences.
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Date of stay: November 2021Trip type: Traveled solo
Room Tip: There are plenty of nearby restaurant that serves delicious meals as well. Apparently, unable to...
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Response from Customer Service Center Santhiya Resorts and Spas, Guest Services / Front Office at Santhiya Tree Koh Chang Resort
Responded Dec 21, 2021
Dear Happiness02048929587, Greetings from Santhiya Tree Koh Chang Resort – An oasis of serenity amidst the charming beach. Please also accept our sincerest thanks for the time that you took to write and share this review of your stay at our resort on TripAdvisor. Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money. We appreciate the feedback provided on your recent holiday experience with us. We thank you for choosing Santhiya as your resort of choice. We are really glad to read that you appreciated our gorgeous traditional Thai style resort, all facilities, delicious meals and perfect staff services. Thank you very much for your comment and we look forward to warmly welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Yao Yai or Phuket-Natai. Respectfully yours, Customer Service Center Santhiya Tree Koh Chang Resort
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Adrianus d wrote a review Nov 2021
Udon Thani, Thailand3 contributions1 helpful vote
+1
Santhia tree koh chang resort, We booked a gardenvilla for 4 nights in november 2021. The resort is in a forest at the sea, it is in old Thai style ( many nice wood) this give a good atmosphere to the resort. The gardens and swimmingpool are very nice and good maintained, the vila and room also the bathroom are old and used for many years. The bathroom was smelling and the black tiles, shower, bath taps and equipment was white from the chalk from many years. Tiles where brocken and partly removed for grid ( see photo). Outside our room was a “water pump” ( see photo) low noise but still not nice. I prefer the sound of the birds in the forrest. The sand beach is very small and with high water no beach. Restaurant lunch / dinner waiting for service 30 till 50 minutes, waiting signing bill 30 minutes. Also not everything from the menue was available. This was happening every day, later they told me there was only one cook in the kitchen. Is this 4 star service ? To go to the main road you had to go trough a 1.5 km forrest road so you need transport. Conclusion this was not what we expected for a holiday at the Santhia Tree Koh Chang resort. This is not a 4 star resort at all ! , dont spend your money here.
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Date of stay: November 2021
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Response from Customer Service Center Santhiya Resorts and Spas, Guest Services / Front Office at Santhiya Tree Koh Chang Resort
Responded 5 weeks ago
Dear missaimeebarker, Greetings from Santhiya Tree Koh Chang Resort – An oasis of serenity amidst the charming beach. Please also accept our sincerest thanks for the time that you took to write and share this review of your stay at our resort on TripAdvisor. Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money. Thank you for sharing the experience you had during your stay with us. We appreciate the feedback you have provided and do apologize for the inconvenience as well as disappointment you may have faced during your vacation including, noise, dirt and distance. Your feedback will be forwarded to the relevant teams for review in order to better improve our services  in the near future. Thank you once again for taking the time in letting us know where we can do better to serve you next time. Thank you very much for your comment and we look forward to warmly welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Yao Yai or Phuket-Natai. Respectfully yours, Customer Service Center Santhiya Tree Koh Chang Resort
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PRICE RANGE
$54 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
panviman resort koh chang hotel koh chang, panviman hotel koh chang, panviman koh chang
FORMERLY KNOWN AS
Panviman Koh Chang Resort
LOCATION
ThailandTrat ProvinceKo Chang
NUMBER OF ROOMS
80
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Frequently Asked Questions about Santhiya Tree Koh Chang Resort
Which popular attractions are close to Santhiya Tree Koh Chang Resort?
Nearby attractions include Ban Chang Thai - Elephant Camp (0.7 miles) and Baan chivit crocodile show (0.6 miles).
What are some of the property amenities at Santhiya Tree Koh Chang Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Santhiya Tree Koh Chang Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santhiya Tree Koh Chang Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Santhiya Tree Koh Chang Resort?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Santhiya Tree Koh Chang Resort?
Conveniently located restaurants include El Greco Greek Restaurant Cocktail bar, THAI DUTCH Restaurant Koh Chang, and Chantara Restaurant.
Are there opportunities to exercise at Santhiya Tree Koh Chang Resort?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Santhiya Tree Koh Chang Resort have an airport shuttle?
Yes, Santhiya Tree Koh Chang Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Santhiya Tree Koh Chang Resort have airport transportation?
Yes, Santhiya Tree Koh Chang Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Santhiya Tree Koh Chang Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Santhiya Tree Koh Chang Resort?
The staff speaks multiple languages, including English and Thai.