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KC Grande Resort & Spa

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1/1 Moo 4 White Sand Beach, Ko Chang 23170 Thailand
9 people are viewing this hotel
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$132
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$112
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Traveler (1687)
Room & Suite (503)
Pool & Beach (444)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Imagine Lush Mountain greenery, a clear blue sky, a refreshing cool sea breeze, sparking turquoise ocean and fine, white sandy beaches. It's paradise on the beautiful island of Koh Chang, just 330 km from Bangkok.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Free internet
Wifi
Public wifi
Pool / beach towels
Infinity pool
Rooftop pool
Outdoor pool
Yoga classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Massage
Neck massage
Rooftop terrace
Concierge
Shared lounge / TV area
Sun deck
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
DVD / CD player
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Ocean View
Languages Spoken
English, Russian, Chinese
1,258Reviews49Q+A100Room tips
Traveler rating
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Popular mentions
We have just got back from our holiday at KC Grande. I use tripadvisor a lot but have never taken to write a review until now. KC Grande is definitely one of the most popular hotels on Koh Chang. It’s in a great location only a short drive from the ferry port. The Hotel has the most fantastic pristine white sand beach in front of it and the pools are amazing. On the hillside they have a great rooftop pool which has amazing views for the sunset. We stayed on the beach side as the Hotel has two parts. One side is across the road on the hillside and the other main part of the hotel is on the beachside of the road. This is where the restaurant are so it’s much more convenient. One of my favourite things to do on holiday is to sunbathe by the pool and despite there being lots of space and sun loungers it was almost impossible to do so. Selfish guests at the hotel reserve sun beds early in the morning with towels despite there being signs saying that this is prohibited. Some sun beds are left with towels on them all day and hardly ever used. Sadly the staff and management do nothing about it. We even complained on 3 separate occasions and nothing was done. We only managed to get two sun beds together on two occasions meaning that it was almost impossible to relax and sunbathe. I have stayed at other resorts where only hotel towels are permitted on the sun loungers and staff collect towel regularly when they are left unsupervised for a period of more than 30 minutes or so. I have also stayed at resorts where staff kindly collect guests towels that are left unsupervised and keep them at the pool bar so that they can be later collected. This means that sun beds are never reserved for long periods of time. I would never return because of this and I wish that I had known that this was an issue so that I could have gone else where the staff and management take customer experience more seriously. It really ruined our holiday and had we been able to we would have moved to another hotel.
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If you want a good accomodation at a real beachfront location on Koh Chang, than KC Grande is the only choice. One of the only if not the only hotel that has such a great position on the most bautiful strech of White Sand Beach. Don't look any further, you get everything you want if you can spend a bit more then for a basic accomodation. It is a big resort, but thanks to the layout and concept, it never felt overcrowded, and we were there in season. Even the basic room in the Deluxe Building was great - modern and airy and with all the comfort you need. Breakfast was spectacular, with a wide and fresh selection to choose from. The staff is polite and always smiling, the pool facilities are great, there are three pools to chose from! Cons: at least one section / pool of the hotel should be adults only - why not the small pool located by the beach bungalows? There are couples without children that would appreciate at least one spot without children jumping into the pools and making noise. In addition to that, the reservation of loungers at the pool is annoying - theoretically it is forbidden but nobody cares - at 7.30 in the morning, all loungers were "reserved" with towels, even before the pool opened at 8 am. Last con: the exorbitant surcharges for the compulsory New Years Dinner were simply not worth it - a big buffet but with a real mess and cold food, badly organized. Would we stay again? Definitely yes, but not during peak season with compulsory dinners for Christmas or New Year!
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Response from KC_Grande_Resort, KC Team at KC Grande Resort & Spa
Responded 2 weeks ago
Dear suiza_salse, Thank you very much for taking time to tell us about your stay at KC Grande Resort & Spa. We constantly work on improving our guests’ satisfaction; therefore, your feedback helps us to know about the reflection of our service. On behalf of the team, please accept our sincere apologies for any inconveniences; however, we will keep your feedback as our information for further improvement and prevent future occurrence. Thank you once again and really appreciate you taking the time to let us know. We look forward to serving you in the future. Yours faithfully, KC Grande Resort & Spa
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Spent 3 nights here and had a great time Located at the north end of White beach and close to lots of bars and restaurants. The hotel is quite big with a nice beach side pool, and a rooftop pool/bar with an awesome view of the sunset. Our room was nice, clean and comfortable. Check-in & check-out seemed a bit slow and clunky (it looked like there was a lot of staff standing around but the girls checking us in/out seemed to be doing 5 things at once), and we did need to follow up on our orders more than once when ordering drinks by the pool/beach – these small issues aside the staff we encountered were all very friendly and helpful. Had a very relaxing time and would definitely stay again
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Response from KC_Grande_Resort, KC Team at KC Grande Resort & Spa
Responded 2 weeks ago
Dear Shaun H, Thank you for taking time to write a review for KC Grande Resort & Spa, we are appreciated the opportunity to serve you and pleased to receive your feedback. We constantly work on improving our guests’ satisfaction; therefore, your feedback helps us to know about the reflection of our service. Please rest assured that we will keep your valued feedback as our information for further improvement in our weak point to exceed guests’ expectation. Thank you again for your feedback and look forward to serving you soon. Yours faithfully, KC Grande Resort & Spa
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As recommended by a good friend: Its a really nice peaceful beach front getaway location, very friendly and helpful staff. Local amenities were reasonable and varied, all in walking distance. Breakfast covered a good selection of fare. Room was a little noisy, but kids are kids... after all it is a holiday resort We will be back there again !
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Response from KC_Grande_Resort, KC Team at KC Grande Resort & Spa
Responded 2 weeks ago
Dear HKRFC1, Thank you very much for your review of your recent stay at our hotel. We certainly appreciate your feedback and appreciate the opportunity to address it to any concerned. We look forward to welcoming you with us again in the near future. Yours faithfully, KC Grande Resort & Spa
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The rooms and the hotel is old and not clean. They have a pond that have seen better days. There minibar was dirty in the room and also the of and on buttons for the lights in the room. The WiFi has horrible because you always get logged out automatically. The stay overall was good the crew was polite and service minded. The location is great and the sunset is magical. The hotel beverages are very expensive but they have a 7/11 just outside for 1/4 the price.
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Response from KC_Grande_Resort, KC Team at KC Grande Resort & Spa
Responded 4 weeks ago
Dear Johntotti, Thank you very much for taking the time to review about your stay at KC Grande Resort & Spa. We certainly appreciate your feedback and appreciate the opportunity to address it to any concerned. We apologize that your stay did not fully meet your expectations, we will take whatever step to resolve and improve in our week point as your mention. Thank you for your patronage and look forward to welcoming you again. Yours faithfully, KC Grande Resort & Spa
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PRICE RANGE
$85 - $328 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kc grande hotel koh chang, kc grande resort and spa, kc grande koh chang
LOCATION
ThailandTrat ProvinceKo Chang
NUMBER OF ROOMS
208
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Frequently Asked Questions about KC Grande Resort & Spa
Which popular attractions are close to KC Grande Resort & Spa?
Nearby attractions include White Sand Beach (0.2 miles), Koh Chang Milano Fashion (0.3 miles), and G. Armani Fashion (0.1 miles).
What are some of the property amenities at KC Grande Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at KC Grande Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at KC Grande Resort & Spa?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at KC Grande Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to KC Grande Resort & Spa?
Conveniently located restaurants include Taste of India, Oodie's, and Pen's Bungalows and Restaurant Whithe Sand Beach Koh Chang.
Are there opportunities to exercise at KC Grande Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at KC Grande Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does KC Grande Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at KC Grande Resort & Spa?
The staff speaks multiple languages, including English, Russian, and Chinese.
Does KC Grande Resort & Spa have any great views?
Yes, guests often enjoy the city view available here.