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Centara Koh Chang Tropicana Resort

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26/3 Moo 4 Klong Prao Beach, Ko Chang 23170 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1587)
Room & Suite (522)
Pool & Beach (403)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Centara Koh Chang Tropicana Resort
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 90 hotels in Ko Chang
Location
Cleanliness
Service
Value
Travelers' Choice
Found on Klong Prao Beach - Koh Chang's west coast, Centara Koh Chang Tropicana Resort is framed by lofty green palm trees and the deep blue waters of the seascape. The natural surroundings of the resort and its rustic-styled cabanas ooze tranquillity yet you will enjoy a wealth of facilities and activities including an oceanfront swimming pool, a swimming pool with children’s pool and waterslide tucked into the gardens, a spa, a fitness centre, beach sports, kayaking, and water sports. Snorkelling and diving are available on request. Families and younger guests are well taken care of, with two aged specific kids’ clubs, a games area with table tennis, and family-friendly rooms and cabanas with ample living space (37-67 sqm.). The cabanas use natural materials and thatched roofs to blend seamlessly with the surroundings. Free Wi-Fi is available throughout the resort. The resort is easily reached from the pier via the island's ring road (approximately 30 minutes).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Charming
Languages Spoken
Thai
1309Reviews79Q+A71Room tips
Traveler rating
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Popular mentions
Natjayne wrote a review Oct 21
Bangkok, Thailand435 contributions201 helpful votes
+1
I was a little disappointed by this hotel going by other reviews. At the moment (I expect due to Covid) they just do not have enough staff for the large number of guests. Breakfast ranges from crowded to chaos; it’s often hard to find a clean place to sit, food runs out frequently and there are long queues for the coffee machine. The machines in the gym had cobwebs hanging off the handles and felt grubby, and there is green slippery slime on the paths which makes walking hazardous when rainy and needs pressure washing off. The room is not as nice as it looks in the photos online; it’s dark and the bathroom is old, damp and dirty. Also, the beach outside is nothing special and is not cared for by the hotel. I saw the same cigarette ends in the sand right outside for days in a row. Positives are that the location is walking distance to some good restaurants/shops, the resort gardens are nice, food in the Centara’s restaurant is good and reasonably priced (although they don’t always have everything on the menu available) and the 2 swimming pools are nice and big with many sun-beds and big towels. Also there is a half-price happy hour 4-6pm as well as a scheme where you are awarded 150 baht “green” credit if you skip having your room made up. Staff are friendly but seem run off their feet a lot of the time, which means service is inconsistent. Currently this hotel has super discounted rates so it’s pretty full (packed on weekends). Therefore it seems like it’s time to hire more staff, do some training and upkeep.
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Pius Luechinger, General Manager at Centara Koh Chang Tropicana Resort
Responded 2 days ago
Dear Natjayne1 Many thanks for having chosen our resort for your stay while on Koh Chang and for your constructive feedback. As you can understand, the last two years were not easy and we had to work with a limited number of staff, which worked quite well due to not so high occupancy. However, since most of the restriction were removed and the "Travel Together" Promotion by the Thai government has started, everyone wants to travel again and the occupancy jumped in October. We are hiring new staff, but hiring good staff is not that easy and we not hire anyone. All our staff work very hard to provide the best possible service during this very difficult time. We thank you very much for your kind understanding. Best regards Pius M. Luechinger General Manager
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Daniel B wrote a review Sep 2021
Bangkok, Thailand13 contributions2 helpful votes
+1
We spent two weeks at this Centara and were very happy with the service and the facilities. We had a Premium Deluxe Cabana and the room was spacious and comfortable, always immaculate, and had good aircon and hot water. The staff were pleasant, helpful and very well trained. We enjoyed the seaside pool, and the happy hours at the pool bar. We were especially impressed with the gardens. Every member of the staff at this hotel went out of their way to ensure that our stay was perfect. We will definitely return.
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Date of stay: September 2021
Rooms
Location
Service
Room Tip: We were happy to have a garden view cabana, and felt that the sea facing ones would have had less...
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Response from Pius Luechinger, General Manager at Centara Koh Chang Tropicana Resort
Responded 4 weeks ago
Sawatdee krub, It is always our pleasure to welcome you back to the Centara Koh Chang Tropicana. We are very glad to know that our entire team can be done their utmost to make your stay enjoyable and memorable. Looking forward of your next visit to Koh Chang. Thank you. Kind regards, Anirut Lertphrom Assistant Front Office Manager.
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Weerayut P wrote a review Aug 2021
4 contributions
+1
Good service and beautiful resort. I got promotion “ Work From Hotel “ for two weeks. Big room Big bathroom clean and quiet. 2 Swimming pool one and other one next to the beach and good food all It’s perfect 👍 Thank you very much for very good service.
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Date of stay: August 2021Trip type: Traveled with friends
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Response from Pius Luechinger, General Manager at Centara Koh Chang Tropicana Resort
Responded Aug 29, 2021
Sawatdee krub, It is always our pleasure to welcome you back to the Centara Koh Chang Tropicana. We are very glad to know that our entire team can be done their utmost to make your stay enjoyable and memorable. Looking forward of your next visit to Koh Chang. Thank you. Kind regards, Anirut Lertphrom Assistant Front Office Manager.
Read more
Thomasexpatbkk wrote a review Aug 2021
Bangkok, Thailand1 contribution
This was our 4th stay at this Centara and we are looking forward to returning again. Even though many businesses are temporary closed on Koh Chang there are still enough places to visit and eat out at.
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Pius Luechinger, General Manager at Centara Koh Chang Tropicana Resort
Responded Aug 29, 2021
Sawatdee krub, It is always our pleasure to welcome you back to the Centara Koh Chang Tropicana. We are very glad to know that our entire team can be done their utmost to make your stay enjoyable and memorable. Looking forward of your next visit to Koh Chang. Thank you. Kind regards, Anirut Lertphrom Assistant Front Office Manager.
Read more
Natthawat S wrote a review Aug 2021
3 contributions2 helpful votes
Had a perfect stay. Used the Promotion "Work from Hotel". All was perfect. All was there what I needed: Good WiFi. Good equipped Gym. Good Breakfast. Large Room. Two nice Swimming Pools. Large Garden. All Perfect! Thank you.
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Date of stay: August 2021Trip type: Traveled solo
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Response from Pius Luechinger, General Manager at Centara Koh Chang Tropicana Resort
Responded Aug 26, 2021
Sawatdee krub, It is always our pleasure to welcome you back to the Centara Koh Chang Tropicana. We are very glad to know that our entire team can be done their utmost to make your stay enjoyable and memorable. Looking forward of your next visit to Koh Chang. Thank you. Kind regards, Anirut Lertphrom Assistant Front Office Manager.
Read more
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PRICE RANGE
$55 - $135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
koh chang tropicana hotel koh chang, koh chang tropicana resort and spa
FORMERLY KNOWN AS
Koh Chang Tropicana Resort & Spa
LOCATION
ThailandTrat ProvinceKo Chang
NUMBER OF ROOMS
157
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Frequently Asked Questions about Centara Koh Chang Tropicana Resort
Which popular attractions are close to Centara Koh Chang Tropicana Resort?
Nearby attractions include Berlin Bar (0.7 miles), Koh Chang Thai Navy Shrine (0.4 miles), and Susy Bar (0.5 miles).
What are some of the property amenities at Centara Koh Chang Tropicana Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Centara Koh Chang Tropicana Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Centara Koh Chang Tropicana Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Centara Koh Chang Tropicana Resort?
Yes, free parking is available to guests.
What are some restaurants close to Centara Koh Chang Tropicana Resort?
Conveniently located restaurants include El Greco Greek Restaurant Cocktail bar, Chantara Restaurant, and Saaitara Restaurant.
Are there opportunities to exercise at Centara Koh Chang Tropicana Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Centara Koh Chang Tropicana Resort have an airport shuttle?
Yes, Centara Koh Chang Tropicana Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Centara Koh Chang Tropicana Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Centara Koh Chang Tropicana Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Centara Koh Chang Tropicana Resort have any great views?
Yes, guests often enjoy the ocean view available here.