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The Emerald Cove Koh Chang

1,188 reviews
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Traveler (1292)
Room & Suite (475)
Pool & Beach (313)
Overview
  • Excellent66%
  • Very good25%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
“amari hotel”(13 reviews)
“free massage”(8 reviews)
“huge pool”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,188)Write a Review
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666 results
Traveler rating
431
159
57
10
9
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LanguageEnglish
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431
159
57
10
9
Show reviews that mention
All reviewsamari hotelfree massagehuge poolroom was largestar resortbeautiful hotelprivate beachbreakfast buffetamazing poolrelaxing holidaybeach restaurantsrestaurant staffnice beachpool barpool sidesea viewwalk along the beach
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1 - 5 of 666 reviews
Reviewed 1 week ago

Pool is great and kids liked to play ping pong & volley ball. The restaurant was a bit pricy as well as the spa. But I used the spa next door, which was excellent. Location is a bit remote, but we liked it. There are...More

1  Thank 423Laura
Response from Witthaya S, Manager at The Emerald Cove Koh ChangResponded 1 week ago

Dear 423Laura, We are delighted to welcome you to The Emerald Cove Koh Chang and to the Island. We are pleased to know that you enjoyed your holidays with us and your comment is very much appreciated in our effort to improve our services and...More

Reviewed 1 week ago

We stayed at the hotel 4 years ago. We have booked a "renovated" room and therefore had an expectation of having a nice room for 3 adults. We were a disappointed to find a slightly more worn room than what we remembered from our visit...More

1  Thank Orly C
Response from Witthaya S, Manager at The Emerald Cove Koh ChangResponded 1 week ago

Dear Orly C, As we care for your happiness and wonderful stay, we are regret to know that you are disappointed with services and facilities. However, we take every comment you gave essentially in our effort to improve our service standards. We do apologize for...More

Reviewed 2 weeks ago via mobile

My wife and I stayed here for 10 nights. Room is comfortable, not wow. Breakfast is the highlight for me, food is plentiful, delicious as should cater for all tastes, also especially being greeted and looked after by Johnnie and the restaurant staff. Cons. Staff...More

Thank Dipesh P
Response from Witthaya S, Manager at The Emerald Cove Koh ChangResponded 2 weeks ago

Dear Dipesh P, We are delighted to have an opportunity to welcome you to your " Home Away from Home " here at The Emerald Cove Koh Chang. It is out pleasure to know that you're well taken care by Johnnie and his team. As...More

Reviewed 2 weeks ago via mobile

Thanks for a great experience - five gorgeous days in super tropical surroundings - everything meet our expectations fully in order to the stars of the hotel. The restaurant and food was excellent and top quality according to international standards you might expect, and thanks...More

Thank Per N
Response from Witthaya S, Manager at The Emerald Cove Koh ChangResponded 2 weeks ago

Dear Per N, On behalf of the entire team, I am very pleased to know that you had a wonderful time with us here at The Emerald Cove Koh Chang. We are delighted to know that our services and facilities meet your expectations, especially, with...More

Reviewed 2 weeks ago via mobile

We stayed 6 days in this hotel for which we paid over 200€ per night and were expecting a 5 star service. The negative aspects: - NO CHAIRS AVAILABLE !!! Everyday is a struggle to get a chair on the beach or near the swimming...More

3  Thank Chris F
Response from Witthaya S, Manager at The Emerald Cove Koh ChangResponded 2 weeks ago

Dear Chris F, As we continue to improve our services and facilities, your feedback is essential in our effort to improve our service standards. We do apologize for the inconvenience during stay with us and we would like to assure you that we take every...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Concierge
Banquet Room
Babysitting
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$77 - $519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Ko Chang
#4 On the Beach Hotel in Ko Chang
#4 Spa Hotel in Ko Chang
#4 Luxury Hotel in Ko Chang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$77 - $519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Ko Chang
#4 On the Beach Hotel in Ko Chang
#4 Spa Hotel in Ko Chang
#4 Luxury Hotel in Ko Chang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1292)
Room & Suite (475)
Pool & Beach (313)
Dining (110)
Hotel & Grounds (899)
Bathroom (32)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
james a
January 3, 2018|
AnswerShow all 2 answers
Response from FOXYSKI | Reviewed this property |
There is a gym spread over 2 separate air conditioned rooms. One just has CV machines in it, which are not the latest gear but work ok. The other has free weights and resistance machines. I will try and add a photo.
2
Votes
LeeGraceee
October 27, 2017|
AnswerShow all 2 answers
Response from The Emerald Cov... K | Property representative |
Dear Value Guest, Actually if you are stay with us. Pool and Beach will be including on your stay. For the out side will be additional charge apply. Breakfast restaurant will be offer at The Cove Terrace close by swimming... More
0
Votes
Room Tips
"It is defenitly worth to book a room with seaview. WLAN is often better at the beach then in the rooms."
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"If you want sea views ask for a room NOT behind the roof of a sala over the pathway."
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"Rooms pool side and closest to the ocean."
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"Take a midnight dip in a jacquzzi, pools are open 24hrs!"
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