English, German, Khmer, Thai
NUMBER OF ROOMS
Our 8 person group (4 adults and 4 teens) stayed here just for one night. We stayed in two bungalows that each had two queen beds, a large bathroom and a deck. The room was clean, the linens and beds updated and the AC was cold! Overall: property was well maintained and clean. We would stay here again. PROS: Restaurant on site was delicious - both for the large breakfast buffet that was included in the price of our stay and for the menu meal we ordered in the evening. The waiter spoke English very well and was very kind and helpful. Rental of moto on property was convenient. We moto-d to Lonely Beach which wasn’t too far for beach access and Dang Seafood - excellent meal. Pool was clean and somewhat small. CONS: there isn’t any beach access directly from the hotel. If this is important, choose another location. …
Hiarious way to run a resort... staff ok, Management is a joke... have been in this resort a few years ago and it was nice, now it is getting worse they build a big House on the Grass where ou could play ball or frisbee before with some kind of strange shrine in it. Bungalows are run down and moldy airconditioning is loud food is terrible pool is small some nights musik from lonely beach is very loud... there are 100x better islands in Thailand then Koh Chang Koh lanta, Krabi,Koh Phangan, even samui is much nicer then Koh Chang what it s now. Beaches on the whole island are bad compared to other islands even koh kood has waaaaaaaaaaayy better beaches.
Very friendly staff, peaceful resort. Great spread for breakfast. Amazing pool. The beach is okay. We stayed here 6 years ago and would stay again. This time we had 11 (meet up from Aus and UK) both times perfect. Especially bug thanks to restaurant staff: Ton and the guys
The junior suite is in fact a single room with two separate beds. Generally the entire resort is clean, but some pillows and sheets have a peculiar smell, maybe due to the high humidity at Koh Chang. Note that they allow only one (1) pillow per person! The mattress is quite firm, which may be an issue for some. The fridge and AC worked like a charm. An electric water kettle was provided, but no tea. The TV is quite useless for non-Thai guests, as there seem to be only two or three English speaking channels while the others are in Thai or Chinese. The reception is pretty bad for all channels, i.e. there is quite a lot of noise. Wi-fi is virtually non-existent, except at the near vicinity of the reception, forget about internet connectivity 10 metres away from it. There was no Ethernet cable in the room too. The safe didn’t work, or the instructions were to blame. However, the staff was unable to help, but more about that later on. The toilet in the bathroom of the D2 room has a leaking plumbing connection, so the floor around it was constantly wet. Water was dripping from the ceiling into the bathtub and is quite obvious they’ve tried to repair the leak or either just replaced the ceiling panel, but that leak seems to be a longstanding issue. The breakfast service was relatively lacking in terms of a Western type breakfast, which is quite astounding, since at the time Western guests seemed to account around 90-95% of all guests. It is limited to sunny-side-up eggs shaped into stars or ovals for some reason, bananas and salads. However, the Thai-style breakfast is quite good, so if you like such a breakfast, you won’t be dissapointed. The pool is very clean, albeit relatively small. The beach nearby is nice, however the staff doesn’t seem to care much about removing garbage or debris from it. The staff just shuffles the debris around with a broom each morning. The water is very shallow and unfortunately there is quite a lot of big rocks underwater, so it is necessary to keep an eye where your swimming. The sea is clean. If not to your liking, the lovely Lonely beach is about 6 mins away by motorized transport. The staff are generally friendly, however English language is quite a barrier for most. Even quite simple conversation, such as ordering drinks and food from the menu of the restaurant can be a source of significant confusion. However, the quality of food and freshly prepared shakes is very good and the prices are reasonable. The scooters available for rent are in good condition and cost 250 baht vs 150 baht up the road. However, the demand outstrips the supply for cheaper scooters, but in the end 250 baht isn’t a steep asking price considering a two-way trip with the island’s “taxies” costs 100 baht. All in all my verdict is 2/5, since there are better choices at or near the price range of Bailan Beach Resort, with the low grade exacerbated by non-existant internet connectivity at suites and some absurd policies, such as one pillow per person.…
We rented two chalets, superior for the family, (2 toddlers plus mum&dad) and a small sea view for us (couple). They were clean and comfortable each with a fridge and kettle- no cups. Shower arrangement in small bungalow is interesting, basic but fine. The staff were wonderful, helpful, patient, friendly and kind. We ate most of our meals there as it was easy with the children. The beach gets poor reviews and it’s all about the tide. We were lucky that we had high tides during the day so we could swim in the sea at some stage every day but the children loved the pool. Nearby beach at Bang Bao area is also very good. Bailan is quiet with some good local Thai restaurants, a couple of shops selling groceries etc. Not brash and noisy although we were annoyed by some loud music from next door on two nights. I would definitely recommend this place. Laid back, chilled and hospitable. Food’s adequate, not fantastic but some nice local dishes plus a couple of barbecue nights. …