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Booked this hotel last minute for a tournament at River City Sportsplex. (Fairfield Inn cancelled our reservations the day before Thanksgiving!!) We really lucked out. Friendly greeting at check in. Clean and neat room. Lovely ladies at breakfast got me a to go bag before...More
The location of this hotel was good. Nestled back in the woods, you're close to the main road but away from the traffic. What made the stay at this hotel difficult for us were the other guests. Several rooms on our floor were traveling together...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Richmond - Brandermill - Hull StResponded October 21, 2017
Thank you for staying with us and sharing us your experience during your stay. I am glad to see you that you rated perfectly for the service of our staff and cleanliness of our rooms. On the other hand, I am sorry to...More
Denise and Shauna are both so sweet and the most down to earth people you would ever meet!! They are so welcoming with their warm, genuine smile! They made my stay AMAZING!! Denise and Shauna both make me want to come back and visit more...More
After a few lackluster stays at HIX around Richmond it was nice to find this location while I was in the middle of relocating to Midlothian. Great green location close to everything you could need. Nice pleasant staff, nice rooms, really everything I would expect...More
I enjoy staying at the Holiday Inn Express hotels because they're standardized and you know what to expect. This property is in excellent condition and the breakfast area was nicely decorated. Note that room 108 is adjacent to the hotel laundry and might be noisy.
Response from Charlie752 | Property representative |
The hotel was completely renovated in the summer of 2013. All furniture, beds and carpets were replaced. We are in the process of getting the outdated photos removed. Thank you for your interest in our property.
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"Room 108 backs up against the hotel laundry and might be noisy"