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Hampton Inn Richmond Mechanicsville

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Hampton Inn Richmond Mechanicsville
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375 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Richmond Mechanicsville
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Showing 375: English reviews
Huntington, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Rooms and hotel conf room had musty smell, hotel staff had family running wild at hotel and seemed to be more concerned with themselves than their guest. They was doing their personal laundry their and feeding their families from breakfast bar. Cooking in kitchen all day for them. Hotel guest check in crowded all the time with their family.

Review collected in partnership with Hampton

Helpful?
1 Thank Earl R
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I am sorry to hear that you had some challenges with your stay with us at the Hampton Inn Mechanicsville. I am also very surprised to hear that you found the staff less than exceptional. It is our goal to exceed our guests' expectations and while we not only use the kitchen to cook breakfast for all our guests, we... More 

Leola, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff was friendly and helpful. Breakfast selections were very good. It has a nice pool and fitness center. Location was near shopping and dining and close to the interstate. I would definitely stay here again.

Review collected in partnership with Hampton

Helpful?
Thank Juan C
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

We are happy to hear that you enjoyed your stay with us at the Hampton Inn Mechanicsville and that you found the staff to be friendly and that you enjoyed all of the amenities we had to offer. We look forward to seeing you again soon! More 

Charleston area
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This is not a typical Hampton Inn. It is poorly managed with no oversight of services. Our room was not cleaned between the two days we were there, the food was poorly prepared, the floor was sticky along the breakfast bar, the internet did not work properly in our room, there was a strange smell in our room.

Review collected in partnership with Hampton

Helpful?
1 Thank Louise J
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I am so sorry that you had a negitive experience with us here at the Hampton Inn Mechanicsville. I would like to thank you for filling out your survey and giving us the opportunity to make it right for you. As I explained we have made the appropriate changes to ensure these challenges with your room not being serviced do... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

Pet friendly location on the way to OBX. Located .7 miles off 295 with a bonus gas station on the corner for a quick fill up on the way out. Arrived in the evening during a storm, so happy to have known it was located behind an IHOP as it was difficult to see from the road. Hilton Garden Inn... More 

Review collected in partnership with Hampton

Helpful?
Thank Michelle K
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you for staying with us at the Hampton Inn Mechanicsville on your way to the Outer Banks. We hope that your stay at the Outer Banks is as enjoyable as your overnight stay with us. We look forward to seeing you again on your way back! More 

Norfolk, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Outstanding service by all staff I had the pleasure of dealing with. Location close to restaurants and stores. Meeting room was nice and comfortable. Breakfast was more than I expected. Will definitely stay here again if the need arises

Review collected in partnership with Hampton

Helpful?
Thank Eric H
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you for reviewing your stay with us at the Hampton Inn Mechanicsville. We are so happy that you enjoyed your stay with us and your interactions with our staff. We are also happy to hear that everything went well in your meeting room. We look forward to seeing you again should you return to our area! More 

Wake Forest, North Carolina
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

this Hampton inn is very clean , great location for travel , easy in easy out , great atmosphere , wonderful staff , friendly , very kind , rooms are very clean , so was the pool , just didn't get a chance to use it , breakfast looked wonderful , , everything was just great , I would stay... More 

Review collected in partnership with Hampton

Helpful?
Thank 240timothyb
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you so much for staying with us at the Hampton Inn Mechanicsville. We are happy to hear that you enjoyed your stay and we look forward to seeing you again soon! More 

Hampton
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 25, 2016

Moldy, dirty AC. Room smelled musty. There were black chunks coming out of the AC onto the floor. Once we looked, the AC filter was visually very dirty with black chunks of buildup / mold? We didn’t notice until morning when we saw black spots on shoes and legs from when I was sitting at the desk. Wanted to complain... More 

Review collected in partnership with Hampton

Helpful?
2 Thank O6321PQdavids
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I am so very sorry to hear that you did not enjoy your stay with us recently, and thank you for reaching out to me so that I could address the challenge in this room. As I mentioned, we had a professional company come out to service and fully clean every HVAC unit on property at the beinging of this... More 

Miamisburg
2 reviews
5 of 5 stars Reviewed July 20, 2016

Enjoyed this stay at Hampton Inn. I would recommend this Hampton Inn to all my friends. Service was great. Your employees are good. Breakfast was really great. Thanks for a great stay. If I get back this way I would stay at this Hampton Inn.

Review collected in partnership with Hampton

Helpful?
Thank Brenda W
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

We are glad you had a great stay with us at the Hampton Inn Mechanicsville. Thank you for choosing to stay with us and we hope to see you again soon! More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 19, 2016 via mobile

Tried to check in at 12:00 was told to come back, because it will take two hours to clean the room. Came back checked in and left again to my function. Came back for the night to take a shower and there was hair in the tub, hair on side of tub, hair on floor next to sink, hair on... More 

Helpful?
Thank mzsazsa2
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I am so very sorry to hear the unacceptable and highly irregular condition in which you found your room during your stay with us. Please know that these are not the standards to which we strive for. The Front Office Manager whom you spoke with on the morning of your departure did communicate these challenges to me and we have... More 

Garrettsville, Ohio
1 review
5 of 5 stars Reviewed July 18, 2016

Alisha checked us in, she was very sweet. Even came outside to check the way I parked the truck/trailer was ok, and was able to put us in a room directly above it. The following morning, the waffle batter dispenser had an issue, and I spilled batter all over.. The girls were no phased at all! (I felt horrible and... More 

Review collected in partnership with Hampton

Helpful?
Thank Vinnie R
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you so much for staying with us at the Hampton Inn Mechanicsville. We are happy to hear that you enjoyed your stay, and thank you for recognizing our staff. They certainly make all the difference. We look forward to seeing you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Richmond Mechanicsville

Address: 7433 Bell Creek Rd, Mechanicsville, VA 23111-3542
Location: United States > Virginia > Mechanicsville
Price Range: $146 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Richmond Mechanicsville 2.5*
Number of rooms: 80
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Also Known As:
Hampton Inn Richmond Mechanicsville Hotel Mechanicsville
Hampton Inn Mechanicsville
Mechanicsville Hampton Inn
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