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Hampton Inn Richmond Mechanicsville

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Hampton Inn Richmond Mechanicsville
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379 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Saint Louis, Missouri
1 review
2 of 5 stars Reviewed 5 days ago NEW

Place is not very well kept anymore. Rooms smell moldy, which doesn't make the room feel inviting. Carpets have large stains and are very sticky. Front desk staff is not very accomodating. Not really sure if wi-fi works or not since it keeps cutting-out.

Review collected in partnership with Hampton

Helpful?
Thank njpf34
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I would like to thank you for bring a regular guest with us at the Hampton Inn Mechanicsville, and I would like to sincerely apologize for your recent, atypical experience with us. It is our goal to exceed all our guests' expectations and it is through feedback like this that we improve to achieve our goal. Please note that while... More 

Altoona, Pennsylvania
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Allows pets, clean rooms , great staff and good location. Good restaurants near by. I have stayed here multiple times without any issues or problems. Quiet location and sufficient parking. Breakfast is fair, Hampton Inn could update their breakfast menu and quality of food.

Review collected in partnership with Hampton

Helpful?
Thank Bankrobber1
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you for staying with us at the Hampton Inn Mechanicsville. We are happy to hear that you enjoyed your stay with us. Thank you very much for your compliments in regards to our rooms and our staff. It is our goal to exceed all of our guests' expectations and we are happy to hear that we succeeded with you.... More 

Somerdale
1 review
4 of 5 stars Reviewed 2 weeks ago

Made reservation the night before and arrived very late (3am). No problem with check-in and the complimentary breakfast was available late into the morning (10 am). Clean room and convenient to highway.

Review collected in partnership with Hampton

Helpful?
Thank David A
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

We are happy that you enjoyed your brief stay with us here at the Hampton Inn Mechanicsville. Thank you for taking the time to review your stay and we look forward to seeing you again the next time you find yourself passing through the Mechanicsville area. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel numerous times in recent months on business. I'd seen others' reviews about some negative aspects & had to agree that there'd been a downturn in the condition of several rooms. I called & spoke with Ed the manager about my concerns, as I'd already had a room reserved for later that day. He was very... More 

Helpful?
Thank Diane A
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you so much for being a loyal guest of the Hampton Inn Mechanicsville and for reaching out to me personally to allow me the opportunity to take the necessary steps to improve your stays with us. It was a pleasure speaking with you before your arrival, and during your checkout. We truly value you as a guest, and thank... More 

Stuart, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we've stayed here 5 or 6 times because value hotel accommodations, dog friendly, indoor pool,and choice of evening restaurants - Outback, Ruby Tuesday etc. We look forward always to our arrival, acknowledged by friendly staff, so will continue to return.

Review collected in partnership with Hampton

Helpful?
Thank rambling_gigi
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you for being regular guests of the Hampton Inn Mechanicsville. We are happy to hear that you consistently enjoy your stays with us and we look forward to the next time we see you! More 

Brighton, Victoria, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2016

My husband was on the road from Florida picking up our puppy and needed a place to sleep on the way home to Leesburg, VA. I called to make a reservation and Maxine was wonderful! She assured me that they took pets and had plenty of rooms just come on in! My husband and son in all the excitement of... More 

Helpful?
Thank Susan B
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you for taking the time to review your recent stay with us here at the Hampton Inn Mechanicsville. We are so happy to hear that your husband and your son enjoyed their stay with us and that you found us to be so accommodating. It was our pleasure to assist you, and we are happy to report that your... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 20, 2016 via mobile

Virtually all rooms stunk - really stunk - of mildew or the air "freshener" used to mask it. Seems to be Coming from poorly maintained AC Units. Only reason we stayed is that we are dealing with a family emergency in area. Hilton Honors member who has never had a bad experience like this. Moving out after 2 days of... More 

Helpful?
1 Thank Steve S
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I am so terribly sorry to hear that you found an odd and irregular odor in several of our rooms. I would like to apologize for this very atypical stay here at the Hampton Inn Mechanicsville. We recently had all our AC Units deep cleaned by a professional, external company for the good of all our guests and to maintain... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 20, 2016 via mobile

Rooms smelled like mold! The bathroom shower surround needs serious update. Front desk receptionist could have been more personable. The food for breakfast was not resupplied in a timely manner leaving guests waiting. Undersized fitness room. Although, the price was good.

Helpful?
1 Thank Mickey T
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

I would like to apologize for this very atypical stay here at the Hampton Inn Mechanicsville. I am very sorry to hear that you found an odd and irregular odor in your room, and I am shocked to hear that you found one of the Front Desk Agent less than overly personable. We recently had all our AC Units deep... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

We chose this as a overnight stop on our trip. This is a pet friendly hotel and the staff were great. They gave us a room on the first floor next to the outside door since we had our dog. Room was clean and comfortable. Breakfast was good and nice selection. Would definitely recommend.

Helpful?
Thank Noelle C
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

Thank you so much for taking the time to review your stay with us here at the Hampton Inn Mechanicsville! We are so happy to hear that you enjoyed your stay with us and we hope to see you again very soon! More 

Eldersburg, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 14, 2016

The location of the hotel was good and plenty of nice restaurants in the area, WIFI signal in the room was unusable and breakfast starts at 6AM but is not fully stocked until 7AM. If you want a good breakfast that is served on time consider the IHOP located next door.

Review collected in partnership with Hampton

Helpful?
Thank Jay R
Edward M, General Manager at Hampton Inn Richmond Mechanicsville, responded to this review

We are happy to hear that you were pleased with the location of the Hampton Inn Mechanicsville, as well as our service, and cleanliness, but I apologize for the fact that you had a challenge with our WIFI. Did you reach out to the Front Desk Staff in regards to that? We have a 24/7 tech support for challenges with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Richmond Mechanicsville

Address: 7433 Bell Creek Rd, Mechanicsville, VA 23111-3542
Location: United States > Virginia > Mechanicsville
Price Range: $146 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Richmond Mechanicsville 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn Richmond Mechanicsville Hotel Mechanicsville
Hampton Inn Mechanicsville
Mechanicsville Hampton Inn
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