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The costumer service was great ! The people were nice . But I will never stay there again . It was like sleeping in a fraternity house. Music and TVs turned up loud and people opening and closing doors until 2 am .
I visit Lynchburg often, because my husband is a student at Liberty University Online and we enjoy coming to Lynchburg for the big events that LU have. When we visit we often stay at one of the more expensive hotels in town with lots of...More
2 Thank Crystal P
Response from QualityLynchburg, Public Relations Manager at Quality InnResponded September 27, 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More
We booked this hotel when everything else was full for LU graduation. I was worried. But when I entered my room, my attitude changed. It was --an "inside" room-- nicely decorated and very clean and spacious. Front desk staff is really friendly. But my colleague's...More
Check in took some time. There seemed to be some problems with the guest ahead of us, but even after I went to the desk check in seemed to take longer than normal. OTOH, our room was very convenient - #105 - reminding me of...More
Response from QualityLynchburg, Manager at Quality InnResponded March 5, 2017
I'm sorry to hear about your experience at check in and with your room telephone. It is important to us that our hotel guests are connected to a secured network. The Internet login process of a new password each week allows us to...More
Took a group at end of December for Winterfest. Our group reservations were incorrect, and it took over 30 minutes to check in. While I was embarassed about the poor service, my group was very patient. One couple had to switch rooms because of something...More
Thank Charles B
Response from QualityLynchburg, Guest Relations Manager at Quality InnResponded February 10, 2017
Dear Charles B,
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to improve so that we can create better stays for...More
$80 - $132 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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