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Quality Inn & Suites

Traveler (26)
Room & Suite (27)
Traveler (26)
Room & Suite (27)
Dining (2)
2814 N. Lee Highway, Lexington, VA 24450-3132 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Room Service
2.5 Star accommodation
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Dec 2Dec 3
1 room, 2 adults, 0 children
Standard Room
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Traveler rating
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Brookeville, Maryland
Reviewed 1 week ago
This property has great access to I-95 at exit 195 and just a miles or so from the highway. Seems to have been recently renovated. Beds were most comfortable that I have encountered in a Choice Hotel Property in quite some time. Nicely furnished, very clean and great staff. Breakfast was lacking but we just skipped the watery eggs. This is a GOOD choice for the area and not unreasonable for the price. Would stay here again.
Thank rla1947
Response from Quality I, General Manager at Quality Inn & Suites
Responded 3 days ago
I am so happy you enjoyed your stay! I am sorry that you did not enjoy the breakfast and I will look into how I can make it a more enjoyable experience for future guests. I hope you have a wonderful week and a Happy Thanksgiving! ~Kayla Austin GM
Cape Charles, Virginia
Reviewed Sep 30, 2018
The room stank, the carpeting left our feet black, everything in the shower felt crooked, there was a crack in the shower liner floor - where was the water leaking through to? Horribly dated room. I do have to say that the staff were terrific. I feel bad they work at this No Quality Inn.
Thank mamcd
Hampton, Virginia
Reviewed Aug 30, 2018
I've stayed here before and choose it as the last night on my way home. On the way I got caught in some really bad thunderstorms and a warning light came on. I used my car phone to try to contact the motel about canceling my reservation and seeking a near by port. I was told that no cancellation after four PM. The lady on duty, hearing my story said she could cancel without cost even though it was after four. Things got better and I came on in,to be checked in by the pleasant voice on the phone. I went up to my floor and was hit with the smell of cigarette smoke. The room had less - but still smelled. I went back down and got a first floor room which was fine.
I have no problem with a smoking floor, but it needs to be so noted and should be the highest floor in the building - smoke rises, Not everybody has COPD, and my late wife was allergic to tobacco smoke.
I may well return, but I hope management can learn from their evening desk clerk.
Thank GrandpaGene
Response from Quality I, Manager at Quality Inn & Suites
Responded Sep 11, 2018
Thank you for taking the time to leave a review. I am so happy that my evening desk agent was able to help you with your reservation and help you find a room that was suitable. I am so sorry to hear that your first room smelled of smoke as well as the hallway. I will look into these issues right away. I hope we will see you again on your travels through Lexington! Have a wonderful week! ~Kayla Austin AGM
Manassas, Virginia
Reviewed Aug 21, 2018
Booked the room for 1 night and was given a room on the first floor. I heard a dog barking next to us so assumed they accepted pets which is no big deal except our room smelled so bad, I could hardly sleep. It smelled of cigarettes, urine and whatever cleaner they used to try to cover it up. I noticed the scent of strong cleaner as we entered the lobby which was also difficult to adjust to. The room was very outdated and the bathroom had several areas that were moldy and not clean. We chose the hotel based on price point but will pay extra next time to stay somewhere more comfortable. On a positive note, the staff was very friendly!
1 Thank csmithinva22
Reviewed Aug 20, 2018via mobile
This was our overnight stop on our way to Florida.
We had stayed here 2 years ago and was not impressed. Decided to give it another chance...regretted it instantly as we entered the room.
They only had pet-friendly or smoking rooms available. We took pet-friendly, which is fine with us but these rooms are clearly not as well maintained as the regular rooms.
The room smelled of cigarettes and urine. The mini-fridge had mildew and smelled as well.
The washroom was unappealing to the least.
Luckily, this was a quick pit stop for the night.
Check in went smoothly and the lady at the front desk was really friendly and helpful.
The pool area is not very clean and dated.
I do not recommend and will most certainly not come back.
Thank Sojonevjosh
Response from Quality I, General Manager at Quality Inn & Suites
Responded Aug 21, 2018
Thank you for choosing to stay with us again! Thank you for acknowledging our awesome staff!! I'm sorry to hear it was not an enjoyable stay for you. We have addressed all the issues you mentioned. We do hope you will come back and see us again on your next trip to Lexington. Safe travels!!
The Quality Inn & Suites hotel in Lexington lets you relax and focus on the people and experiences you came for. We’re merely minutes away from the Virginia Military Institute. You’ll find plenty of other local More sites, activities and attractions to explore near our pet-friendly hotel in Lexington, including: Southern Virginia University, Virginia Horse Center, Natural Bridge of Virginia, Stonewall Jackson House, and Lee Chapel & Museum. You can also easily get to a number of local parks, entertainment venues, shopping centers and restaurants. Our Value Qs deliver professional, responsive and friendly service, as well as amenities that give you more for your hard-earned money like an indoor heated pool and a business center, plus: free hot, fresh and healthy breakfast, free WiFi, exercise room, free coffee, copy, print and fax machines. Each guest room offers a refreshing shower, hair dryer, microwave, refrigerator and coffee maker, along with an iron and ironing board. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket—because we know how much you value a good night’s sleep. Get your money’s worth at the Quality Inn & Suites. Lexington hotels like ours offer the best hotel rates and the best amenities, so you can focus on the people and travel memories that really matter. Book today! Less
Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Room Service
Air Conditioning
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Golf course
Heated pool
Indoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair access
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
Price range
$66 - $121 (Based on Average Rates for a Standard Room)
Also Known As
Quality Hotel Lexington
Quality Inn And Suites
Americas Best Value Inn Lexington
United States > Virginia > Lexington
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
Price range
$66 - $121 (Based on Average Rates for a Standard Room)
Also Known As
Quality Hotel Lexington
Quality Inn And Suites
Americas Best Value Inn Lexington
United States > Virginia > Lexington
Traveler (26)
Room & Suite (27)
Dining (2)
Pool & Beach (2)
Business Center & Event Rooms (1)
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Questions & Answers
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Room Tips
"not fourth if you do not smoke"
Aug 30, 2018
Read review
"We were initially in room 106, the room we had to vacate because of stink bugs!"
Dec 31, 2017
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"This hotel is near some colleges/ universities, so perhaps expect to pay higher rates during graduation and..."
Sep 8, 2017
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"Far enough away from Interstate 64 so that it is quiet, yet close enough to start your travel day with ease."
Sep 6, 2017
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