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Best Western Kilmarnock Hotel

599 N Main St, Kilmarnock, VA 22482-3828
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Guests1 room, 2 adults, 0 children
Travelocity
$113
$110
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SAVE $3
Free cancellation until 10/04/19
Orbitz.com
$113
$110
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Free cancellation until 10/04/19
Trip.com
$113
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Agoda.com$110
Expedia.com$110
Hotwire.com$110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (15)
Room & Suite (14)
Dining (2)

About

Location
Cleanliness
Service
Value
The Best Western® Kilmarnock Inn is located in the heart Kilmarnock, VA. This quaint community is located on Virginia's Northern Neck surrounded by the natural beauty of the Rappahannock River. Local favorites include golf, shopping, fresh seafood and of course the Best Western. The hotel offers 67 modern guest rooms with 40-inch flat screen TV's, a complimentary full hot breakfast each morning and free Wi-Fi. Guests will enjoy the convenience of an onsite fitness center, laundry facility and relaxing in the Great Room adjacent to our lobby.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Free internet
Wifi
Internet
Outdoor pool
Breakfast buffet
Dry cleaning
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Housekeeping
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals
155Reviews1Q+A25Room tips
Traveler rating
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  • 24
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Popular mentions
During my recent stay my nephew was bitten by bedbugs on the face, eye and head.When brought to the manager ‘s attention, the room was changed and she indicated that an investigation would be conducted. We placed our belongings in plastic bags and the cleaning staff placed them in the dryer for us. When I told the manager how upset I was about my nephew, she informed me that I shouldn’t be because she changed the room for me.when I asked her how she would feel if she was in this situation, she agreed that it was not pleasant. When checking out I asked to see the manager and told her that I expectedto be compensated for at least one night because of the bedbugs. She informed me that schools and nursing homes also had bed bugs. I did not understand what that had to do with the situation. She also informed me that she took $30 off the bill. I told her this was unacceptable. I visit this facility at least once a year and rent several rooms. She told me that she would take care of me next year and informed me that no one else complained of bed bugs. I will never return to this facility again.
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Review collected in partnership with Best Western
Response from shannon h, Guest Relations Manager at Best Western Kilmarnock Hotel
Responded 2 weeks ago
Thank you for taking the time to provide feedback about your visit. We take any report of bed bugs very seriously and maintain and ongoing preventative pest control contract in hopes of avoiding ever having an issue. We have already been in contact with them to have them inspect the room in question and should they find a problem we will act quickly based on their instructions to correct it.
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Hotel's Favorite
Upon arriving at this coastal community Hotel, I was pleased by the location. The Hotel was Clean, very affordable for the location, being on the coast.. The Staff I can not say enough about. They all went out of their way to make me feel at home, and I did feel at home.. Starting with Shakiel, the desk attendant, This young man greeted me with a smile and a little hint of harmless silliness which melted me with relaxation, feeling like I was in my own home setting. He was professional and helpful during my pleasant stay. He is an asset to the Brand as well as this location. I would mark him for management. People like him are hard to find. Mary Beth was the Breakfast Attendant. A local and well versed in the history of the town. She takes pride in serving the best breakfast any traveler would want. Thank you Mary Beth for being so kind and on mark in what you do. Although I was at the hotel on business, I will be back when I can take my time and tour the town. I recommend this location to any traveler. the Town is quaint as is this location.
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Review collected in partnership with Best Western
Everything was super except for the wash cloths which were as rough as sandpaper. I still enjoyed the stay. Bed was very comfortable, TV, refrigerator, hair dryer, breakfast & all the other amenities were fine.
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Review collected in partnership with Best Western
We recently stayed at BW overnight. The hotel was clean,comfortable and the breakfast had a good options for all. The breakfast hostess was friendly and helpful. HOWEVER apparently their policy requires copying of your credit card for incidentals, which included the 3 digit code!! We havent encountered this in years!!! We questioned and were told it is the hotel policy. (I verified with corporate that each hotel sets its own policy) The manager asked me to call her after I submitted a survey. I have called her back twice without response. I guess they made an attempt so jer job is over. Good stay just beware of the policy, put some tape over your number.
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Response from shannon h, Guest Relations Manager at Best Western Kilmarnock Hotel
Responded 4 weeks ago
Thank you for taking the time to provide feedback about your visit. We are glad to hear that your stay was pleasant, It is fairly standard policy at hotels all over the world to require a credit card in case there are additional charges during your visit, we are sorry that this was something that made you uncomfortable.
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I always check reviews and view photos of hotels before I book a room. Against my better judgment we decided to stay here with other family members. My family reunion is always the 3rd Sunday in August and we usually book about 10 rooms since this is the closet hotel to the venue. The first thing I do when entering my hotel room is check for cleanliness and bed bugs. To my surprise when lifting the mattress there was a ROACH on the sheets between the mattress and box spring! I have had a bad experience in the past at another hotel with waking up to bug bites but this was by far the most traumatizing! I immediately went to the front desk and informed the clerk. The only available room in the hotel was a King Handicap room. Needless to say there was no way the 5 of us (2 adults, 3 children ages 17 and twin 12 year olds) would be able to sleep in one bed! We were given two rolling beds to accommodate and even after rearranging the room, only one of the two beds was able to fit. We then had to decide how to make due. Who would sleep in a chair or who would sleep in the car? It is unfortunate that we will not be able to stay at this hotel again with our other family members for years to come. Then again after I inform them of our experience, we may all have to seek other options when choosing a hotel in the area.
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Response from shannon h, Guest Relations Manager at Best Western Kilmarnock Hotel
Responded 4 weeks ago
Thank you for taking the time to provide feedback about your visit. We maintain an ongoing preventative pest control service to ensure the cleanliness of our hotel. With your feedback we will work with this company to inspect the room in question and if any pests are found we will take all necessary measures to ensure they are eliminated.
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PRICE RANGE
$116 - $170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express kilmarnock hotel kilmarnock, holiday inn kilmarnock, kilmarnock holiday inn
FORMERLY KNOWN AS
BEST WESTERN Kilmarnock Inn
LOCATION
United StatesVirginiaKilmarnock
NUMBER OF ROOMS
67
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