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Crowne Plaza Dulles Airport Hotel

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2200 Centreville Road, Herndon, VA 20170
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660 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Dulles Airport Hotel
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Showing 635: English reviews
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 14, 2013

I woke up the second night of my stay to find my son's bed covered in ants. When I asked them how they would resolve it, they told me I needed to work through Orbitz. I called Orbitz and they contacted the hotel manager, who claimed they had sent up a pest control person and no ants were found. Unfortunately... More 

Helpful?
4 Thank ajuliano
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for taking the time to let us know of this potentially serious issue. We called a professional certified pest control company to inspect the specific areas of concern and they found no evidence of any ants in the room. We hope that you will give us the opportunity to host you again in the future. Sincerely, More 

Ra'anana, Israel
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 13, 2013

This hotel is located right next door to Dulles airport. We chose this hotel as we had a one night lay over at the airport and this hotel with its free shuttle seemed a good and cost effective way to spend the night. We were not disappointed. The shuttle runs every 30 minutes, and easy to find at the airport.... More 

Helpful?
Thank amby1891
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review regarding your recent stay at our Crowne Plaza. We are glad that you enjoyed your guest room, as well as out convenient location and complimentary shuttle to Dulles Airport. We also will be just four miles from the new Silver line Reston-Wiehle metro station, which is scheduled to open during the first quarter of 2014.... More 

Fort Worth, Texas
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 8, 2013

The Crowne Plaza Dulles has clean rooms, comfortable beds and a relatively good location. Though there isn't anything particularly memorable about this hotel, we got a great rate on our room and it was just what we needed for the one night. All in all a good place to stay.

Helpful?
Thank Aworldofwander
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are glad that you enjoyed your guest room and thought our hotel was a good place to stay. We hope to have the opportunity to host you again during your next visit to the Dulles area. Sincerely, More 

Cairo, Egypt
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 23, 2013

The hotel is located in a nice area and not so far from the airport and not far from the several towns around. Hotel is clean, staff were friendly and the breakfast buffet was good with fresh fruits. Rooms are big enough and clean. Free parking is provided by the hotel and there are nearby restaurants and supermarkets

Helpful?
Thank telerian
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are glad that you enjoyed our convenient location close to Dulles Airport as well as shops and restaurants. In addition, beginning spring 2014 we will be just four miles from the new Reston-Wiehle Ave. Silver Line Metro stop. I am pleased that you also enjoyed your guestroom... More 

Fountain Valley, California
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 22, 2013

The hotel room was clean and comfortable. The employees were exceptionally friendly and helpful, as well as courteous. The pool was nice and unlike many indoor pools, did not reek of chlorine. The air conditioning unit worked very well and that was nice. I loved the hotel, and I was completely astounded by the service. Breakfast was delicious, as well.

Helpful?
Thank Anonymous357
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your very nice comments about our Crowne Plaza Dulles Airport and staff. We were happy that you enjoyed your guest room and liked the Houlihan's Restaurant's breakfast. We focus on our staff providing excellent customer service, so were especially pleased that you found our employees exceptionally friendly and courteous. We look forward to the opportunity to welcome... More 

Atlanta
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 20, 2013

We had an impromptu stay at this Crown Plaza. With no reservation we showed up at the hotel and were happy to see a welcoming staff. Room was clean and staff was great. Room service is excellent here being that a fantastic restaurant is attached to the premise.

Helpful?
Thank Theroyaltravelers
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of our Crowne Plaza Dulles Airport. Traveling can be a challenge, so we are glad that we were able to accommodate your change in travel plans and that you enjoyed your guest room as well as our service. I am also pleased that you enjoyed Houlihan's room service. We look forward to the opportunity... More 

Scranton, Pennsylvania
2 reviews
4 of 5 stars Reviewed July 14, 2013

The hotel pictures we saw led us to believe there was a massive pool with swim lanes. While it was a bit misleading, it was a good size and allowed for several families to be in at the same time, without being on top of each other. The rooms were descent. Pillows were a bit small, but the thermostat and... More 

Helpful?
Thank cstravlnthru
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you regarding your review regarding your recent stay at our hotel. We are glad that you enjoyed your guest room and our indoor pool area. I am pleased to let you know that we will be getting new bedding as well as larger pillows in all guestrooms mid-August. Our Houlihan's all-day dining menu is popular with both families and... More 

Auckland Region, New Zealand
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 13, 2013

I stayed at the Crowne Plaza after a long trip from NZ, arriving at 2am. It was hard to communicate with the hotel prior to arriving, they did not answer my questions about transport from the airport although when I arrived it all worked out. On arrival I was processed quickly but no one offered to take my bags and... More 

Helpful?
2 Thank nsnz
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your feedback regarding your recent stay. We apologize regarding the communication issue you had before your arrival as well as the inconvenience of your room key not working. Please contact us anytime at crowne.sales@cpdulles.com if you have any questions regarding future trips, and we will be happy to direct your questions to the proper department. We are... More 

Herndon, Virginia
2 reviews
5 of 5 stars Reviewed July 10, 2013

The hotel staff is very friendly and the rooms have plenty of ammenities. Houlihan's restaurant and pub, which is connected to the hotel, is one of the friendliest food & drink places I have ever been. I would like to thank Vick and Craig behind the bar for many laughs and excellent service. They both excel at making people feel... More 

Helpful?
Thank Richard_P57821
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of our Crowne Plaza Dulles Airport. We are so glad that you enjoyed your guest room as well as the service of our Houlihan's bar staff. I will forward your nice comments regarding their fun service to the Houlihan's management team. We look forward to welcoming you back to both our hotel and Houlihan's... More 

Knoxville, Tennessee, United States
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 10, 2013

Old, should be a Holiday Inn, not a 3 1/2 star. Great location to IAD. Right on the road to IAD not any expressway noise. Nothing else to report, a Houlihans restaurant inside that is a plus. Only stay here if you leave early in AM.

Helpful?
2 Thank Donald R
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of your stay at our hotel. We are glad that you enjoyed our convenient location and Houlihan's Restaurant & Bar. We are continually striving to provide our guests with new upgrades for their comfort. We currently have two new upgrades this summer, including adding new computers in our business center in July as well... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport as well as complimentary scheduled shuttle service to local offices within a five mile radius (Mon-Fri). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. Starbucks Cafe is now open in the main lobby and available 24 hours, 7 days a week. All guest rooms feature Hi-Def flat screen television and refrigerator. Enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center.Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theater. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. Attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more   less 

Additional Information about Crowne Plaza Dulles Airport Hotel

Address: 2200 Centreville Road, Herndon, VA 20170
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $84 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
Number of rooms: 327
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Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon
Hotel Style:
#2 Best Value Hotel in Herndon
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
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