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Crowne Plaza Dulles Airport Hotel

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662 Reviews from our TripAdvisor Community

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Showing 637: English reviews
Los Angeles, California
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed October 24, 2013

Very disappointed in my recent business stay at the Crowne Plaza, I found this property just so-so and not very responsive to business needs: 1. Airport shuttle is every 30 minutes, which would have been nice to know beforehand. I watched the shuttles for Marriott, Hyatt, Hilton, and Marriott Suites circle around at least twice before mine came; 1. Wireless... More 

Helpful?
3 Thank noellossie
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for taking the time to provide us this feedback regarding your recent stay. I am truly sorry to hear that your stay was less than satisfactory. It is always our goal to provide our guests the very best in accommodations and distinguishable customer service. I have forwarded your comments to our management team for their review. Our Houlihan's... More 

Slaton, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 22, 2013

Very pleased with my recent 3 night stay at this Hotel. First off, the staff was extremely nice and very helpful. Hotel was clean, housekeeping was good and non-intrusive. The restaurant attached to the hotel was clean and food was decently priced. Room service was fast. As for rooms, this was your basic 3.5 star hotel room. The hotel was... More 

Helpful?
Thank Cody B
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of our Crowne Plaza Dulles hotel. We are pleased that you enjoyed your stay and our hotel's amenities. I will forward your nice comments regarding our friendly staff to our management team as our focus is to always provide excellent customer service to our guests. I am glad that you took advantage of our... More 

Singapore, Singapore
Level Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed October 19, 2013

Big size room with nice sofa. Free in room coffee maker with complimentary coffee and tea. Good size swimming pool with whirlpool to wind down. Small fitness centre avail to sweat it out. Free wifi in rooms. King size bed avail. Good toiletries amenities, Templespa, which my wife adores. Airport shuttle every half hour. No breakfast included.

Helpful?
Thank zulnas
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are pleased that you enjoyed your guestroom, including the complimentary Wi-Fi. Travel can be stressful, so it is nice that you were able to take advantage of our fitness center and indoor pool to help you relax. Thank you for choosing Crowne Plaza, and we hope to... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed October 17, 2013

On our way home to Cleveland, OH from the Outer Banks, we stopped to spend the night at the Crowne Plaza Dulles Airport hotel. We checked in and headed to the pool, where the kids unwound from a long day in the car. The rate was good, as my husband did a last minute on-line booking.The room was clean and... More 

Helpful?
Thank sheb
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our Crowne Plaza. I am glad that you enjoyed your guest room. It is always upsetting to lose something as valuable as a camera filled with vacation memories, so am glad that our staff was able to find your camera and return it to you. I will forward your nice... More 

Tel Aviv, Israel
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 12, 2013 via mobile

Stayed for 8 nights, had a corner room which was nice and quite. Hotel is nice, great swimming pool and fitness center, nice lounge . Ask to be on the 6-8 floors. Free parking! So pretty great much a great value

Helpful?
Thank Gil D
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are glad that you enjoyed your stay and felt that our Crowne Plaza provided a great value. Often guests visit us briefly, so it is nice that you had several days to enjoy all our amenities, including our indoor swimming pool and whirlpool and Houlihan's lounge. We... More 

Level Contributor
321 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed October 9, 2013

This is a difficult review to write. Lots of surprises at this place and I don't like suprises. The TV in the room didn't work and they had to call a maintenance guy to fix it. Per the conversation I had with the front desk, this is normal. Per the manager, it's not. Apparently each time a guest checks out... More 

Helpful?
1 Thank 678855
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of our hotel. We appreciate our guests' feedback so that we can continue to improve our services. I have forwarded your comments regarding the issue with your TV not working to our engineering department so that they can investigate this further. Our Club Lounge is restocked daily with dry snacks, sodas, H20 and coffee.... More 

Durham, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 8, 2013

This was our first visit to the Crowne Plaza. My husband's Army reunion was held here. The staff was exceptional. Very friendly, accommodating, attentive, and service oriented. Dining in Houlihan's was very pleasant. Food was excellent with a good selection of menu items. We hope next year's reunion will be here. We will definitely stay here when we are in... More 

Helpful?
Thank mlh0326
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our Crowne Plaza. Our staff loves hosting military reunion groups, and I will forward your nice comments regarding their excellent service to our management team. I am also glad that you enjoyed our Houlihan's restaurant and food. We look forward to welcoming your reunion group back the next time you... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed September 28, 2013

This was was my first time in Dulles and this hotel. I was apprehensive at first but on entering the hotel, the smiling faces of the receptionist took the fear away. they went further to talk to me about the facilities in the hotel that can help me and the ares to visit to make my stay a very enjoyable.... More 

Helpful?
Thank juliet b
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our Crowne Plaza Dulles. We are glad that you enjoyed your stay and found our services good and our staff so welcoming. Our goal is to make all our guests feel at home, so we are especially pleased when you are greeted by our smiling front desk agents. We look... More 

Lilly, PA
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 24, 2013

This Hotel think about their Customers in everything they do. There is a floor totally for it's travelers, has snacks, coffee, etc. free of charge and the floor the people who are flying are on is a quiet zone. Could not ask for more The beds are very comfortable and pillows are great. I really enjoyed our time there, the... More 

Helpful?
Thank Maggie4765
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your review of your recent stay at our hotel. We are so glad that you enjoyed your visit. The floor you are referring to is our Club Level which provides access to our Club Lounge with complimentary snacks, beverages and weekday continental breakfast, as well as additional guest room amenities. We welcome all guests to consider upgrading... More 

Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed September 24, 2013

Had a great stay here while on a business trip for training in Herndon. Hotel was located within convenient walking distance from the training facility I went to, but the hotel also offered a courtesy shuttle to and from the training site. The staff was fantastic, especially Mark, who advised me several times on dining locations in the area. He... More 

Helpful?
Thank Matthew P
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review

Thank you for your recent review of your stay at our Crowne Plaza Dulles Airport hotel. We are so happy that you found our hotel a great place to stay and convenient for your business trip. Many guests take advantage of our courtesy shuttle to local office parks. We feel that our employees truly make the difference for providing our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport as well as complimentary scheduled shuttle service to local offices within a five mile radius (Mon-Fri). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. Starbucks Cafe is now open in the main lobby and available 24 hours, 7 days a week. All guest rooms feature Hi-Def flat screen television and refrigerator. Enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center.Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theater. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. Attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more   less 

Additional Information about Crowne Plaza Dulles Airport Hotel

Address: 2200 Centreville Road, Herndon, VA 20170
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $84 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon
Hotel Style:
#2 Best Value Hotel in Herndon
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
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