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Crowne Plaza Dulles Airport Hotel

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Crowne Plaza Dulles Airport Hotel
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711 Reviews from our TripAdvisor Community

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Showing 685: English reviews
Chicago, Illinois
1 review
5 of 5 stars Reviewed June 7, 2015

Nice hotel room and conference rooms but what I remember most is the service I received after I departed. I forgot my cell phone at the reception desk of the hotel enroute to the airport. After returning home I was able to reach Erin Navarro who really helped me by finding the cell and Fedexing it to my office. This... More 

Helpful?
Thank 325marychicago
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Mary; Thank you for being our guests and sharing your review with us. I am delighted to see that you enjoyed your stay. In today's technology driven world, we know how attached we all are to our cell phones, tablets and other devices. I am sure it was upsetting to get all the way home and realize it was... More 

Nashua, New Hampshire
1 review
5 of 5 stars Reviewed June 6, 2015

The staff were just great! Helpful, polite, professional, friendly and humorous. I enjoyed my stay very much. Ibrahim and his team really expressed care and concern. I felt they were committed to me enjoying my stay and they were focused on doing anything they could to ensure I was able to do what I needed to do. The room was... More 

Helpful?
Thank Laura H
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Laura; Thank you for the wonderful review. I am very pleased to see that the front desk team's customer service was so appreciated and well received. I will certainly let Ibrahim as well as the rest of the staff know the positive impression they left on you. I am delighted that you enjoyed your meal and service at Houlihan's... More 

Cedar Rapids, Iowa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 1, 2015

Used their "Park and Fly" service, and it was flawless. I think I paid around $6/day, which beats any other deal around. You show up, they direct you to a parking garage about a block away, and a shuttle brings you back immediately to the hotel. Then, there's a shuttle each half-hour to Dulles. Comfy and on-time. On the return,... More 

Helpful?
Thank Tom U
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Tom; Thank you so much for sharing your positive experience and how easy it was to use the hotel's Park and Fly package. We truly appreciate the tips and details you left our other readers so they too are prepared and know what to expect when selecting this service from the Crowne Plaza Dulles. We are pleased to see... More 

Douglasville, Georgia
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 26, 2015

Stayed overnight at the Crowne Plaza that was closest to Dulles Airport in Washington, D.C. (hotel was located in Herndon, VA). I was really impressed with the room and the fact that there was a Houlihans practically in the lobby. The price was more than reasonable and the room was comfortable. The bed was comfortable and the relaxation package was... More 

Helpful?
1 Thank Peggy B
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Peggy; Thank you for taking the time to leave us a review. We are delighted to read that you had a great experience as our guest, received a good value and sleep peacefully. Our goal is 100% guest satisfaction and we take great pride in seeing that we have exceeded your expectations. As a valued guest, your feedback will... More 

New York City, New York
Level Contributor
105 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stayed at the Crowne Plaza during our recent visit to the Washington D.C area. We checked in at 1:00 am without issues and the reception staff was courteous to inform us that we can check out at 2:00 pm instead of the usual 12 noon. The room was comfy and the bathroom was clean. There are many restaurants within... More 

Helpful?
Thank Asad I
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Asad; Thank you for taking the time to share your review with us via Trip Advisor. We are very pleased to read that you enjoyed your stay with us and found the staff, comfortable guestroom and services provided at the Crowne Plaza Dulles exceeded your expectations. We look forward to welcoming you back the next time your travels bring... More 

Santa Barbara, California
Level Contributor
105 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed May 23, 2015 via mobile

This hotel is a deal or so it seems on Priceline. The rooms are so dated and marginally clean. The shuttle is a very expensive Mercedes though I will not stay again Not my kind of hotel. It is a good location and if you are not particular about a clean environment a cheap hotel for three and 1/2 stars.... More 

Helpful?
3 Thank Sunnynlajolla
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Sunnynlajolla; We'd like to thank you for reaching out to us and express your concerns regarding your recent experience. We take great pride in our hotel and customer satisfaction is very important to us, we are sorry that pride was not evident during your stay and even more that you were disappointed finding that the hotel was not the... More 

Abell, Maryland
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 21, 2015

Stayed at the Dulles Airport Crowne Plaza with a group of folks enjoying a military organization reunion 5/7 – 5/10/15. The hotel is situated across the street from the World Gate complex so restaurants and theaters are nearby. Plenty of complimentary covered parking was available. The hotel provided a complimentary shuttle to/from Dulles Airport, Udvar Hazy Center, and Metro’s Silver... More 

Helpful?
Thank Mike B
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Mike; Thank you for the great review! It is our honor and pleasure to host this event and we appreciate your service and your fellow military brothers and sisters service as well. We are so pleased to see that the staff, services provided and comfortable accommodations all lead to a great experience for you, your family and the rest... More 

Nairobi Region, Kenya
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 19, 2015

I had an early morning flight and this hotel was perfectly situated for a hassle free trip to the airport. The room was perfect after a particularly stressful day. The staff were exceptional, paying attention to all details. I was well received by Ibrahim upon arrival. On checkout, I met the Manager on duty who acted immediately on the feedback... More 

Helpful?
Thank KenyanBelle
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear KenyanBelle; Thank you for taking the time to share your trip with us via Trip Advisor. We are very pleased to read that you had a enjoyable, relaxing stay and found the Crowne Plaza Dulles had everything you needed for a great experience. We appreciate your positive feedback as that allows us to see where we are doing well... More 

Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed May 19, 2015

Stayed with my family at this nice hotel we booked 3 rooms . We all enjoyed our time there, perfect location near to supermarket , shopping mall , movie theaters .staff were so friendly specially Ibrahim Salama he was a brother to all of us . The kids loved him .he always went out of the front desk to show... More 

Helpful?
Thank abutalibfawzi1
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Abutalibfawzi1; Thank you for the very kind words and positive feedback for the team at Crowne Plaza Dulles. Our goal is 100% guest satisfaction and we are delighted to see that we exceeded your -and your families- expectations. We appreciate you sharing that Ibrahim in particular stood out as delivering excellent customer service and will certainly share your praise... More 

Cooper City, Florida
Level Contributor
347 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed May 17, 2015

The Crowne Plaza is conveniently located off of the Dulles Toll Road in Herndon. The airport is a few miles away and this is also a more affordable launching point if you are doing business in the Tysons area. There are numerous restaurants of mid-range quality within walking distance, as well as one on site. The building is a bit... More 

Helpful?
Thank caryon1
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Caryon; Thank you for being our guest and sharing your recent stay with us. We truly appreciate the detailed review and great feedback for us. We are very pleased to see that the location, rates and comfortable accommodations were all reasons that you had a great stay. We apologize for the noisy A/C unit and wanted to let you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport. Onsite self parking is complimentary, and new valet service is available for a fee charged daily ($10 day, $15 overnight). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. Starbucks Cafe is now open in the main lobby and available from 6am -6pm, 7 days a week. All guest rooms feature Hi-Def flat screen television and refrigerator. Enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center. Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theater. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. Attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more   less 

Additional Information about Crowne Plaza Dulles Airport Hotel

Address: 2200 Centreville Rd, Herndon, VA 20170-4305
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $74 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon
Hotel Style:
#2 Best Value Hotel in Herndon
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
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