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Crowne Plaza Dulles Airport, an IHG hotel

2200 Centreville Rd, Herndon, VA 20170-4305
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 02/17/22
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Free cancellation until 02/17/22
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Traveler (127)
Room & Suite (75)
Dining (14)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Dulles Airport, an IHG hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 20 hotels in Herndon
Welcome to Crowne Plaza Dulles Airport, located in Herndon Virginia, just 2 miles from Dulles Int’l Airport (IAD). We offer free 24-hr shuttle service to & from Dulles Airport. Onsite self-parking is complimentary with optional valet service for a fee charged daily ($10 day, $15 overnight). Avoid parking fees for your next trip and book our Park & Travel package. Free Wi-Fi is available throughout the hotel as well as inside the more than 10,000 square feet of function space. All guest rooms feature flat screen TV and fridge. 24-hr fitness & business center on site. No pool on-site anymore. Houlihan's Restaurant & Bar offers happy hour, as well as breakfast, lunch & dinner. A self service Marketplace located in the lobby is open 24 hrs, 7 days wk with fresh food and drinks. Our convenient location is within walking distance to shopping & a multiplex movie theater. Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. attractions are only 22 miles east.
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Full view
56Somewhat walkable
Grade: 56 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
2200 Centreville Rd, Herndon, VA 20170-4305
Getting there
Dulles Intl Airport3 miSee all flights
Ronald Reagan National Airport21 miSee all flights
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1191Reviews9Q+A100Room tips
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Popular mentions
Michael M wrote a review Aug 2021
Taipei, Taiwan50 contributions87 helpful votes
Coffee machine did not work. Waited for over an hour and gave up. Noisy air-conditioner. Compressor is in the room which makes it very noisy. Major design flaw. Also AC unit next to desk. I needed to get work done and was distracting to have it so close to where I spent most of my time. No hand sanitizer in my floor is empty. It's big so suspect it's been empty for several days. Almost killed myself trying to flag down shuttle bus. Shuttle bus only picks up at one of Dulles airport's two hotel pick-up spots. I did not know of the second one and two shuttle busses drove past me despite me trying to stop them. Almost killed my self running in front of the third to get driver to stop. Staff at hotel did not know there are two hotel shuttle bus stops when I complained. I picked hotel as review says it has a good location. This is not the case. Nearby Embassy Suites is much better located as it is close to shopping center. Internet seem quite good however.
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Date of stay: August 2021
Trip type: Traveled on business
Trasie P wrote a review Jul 2021
Tumwater, Washington8 contributions2 helpful votes
This was the worst services for airport parking i ever experience, and I travel about 6 times a year and use these kinds of services. Crown Plaza airport parking, made me wait 3 hours from 1 am to 3 am to be picked up and taken to my car. After 24 hours of traveling I had to wait another 3 hours at a basically closed airport for them to pick me up and take me to my car. it took the very few helpful people to make them pick me up once they did. do not use them ever!
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Date of stay: July 2021
Sleep Quality
Suzana J wrote a review Jun 2021
Los Angeles, California114 contributions52 helpful votes
I paid for parking at the hotel from May 21 to May 31, however they sent me to some cheap, poorly lit parking area. When I returned from the trip the transportation guy stood there and watched me take off the van huge suitcase and then he just left me in the dark at TWO O'CLOCK IN MORNING waiting for my car. It was very scary as there were many questionable men walking around. HORRIBLE SERVICE!!!
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Date of stay: May 2021
jetapilot wrote a review Apr 2020
Fort Lauderdale, Florida203 contributions102 helpful votes
I have been staying here for work for the last five nights. The management and staff could not be more helpful and polite. It is a very difficult time for the service industry and they were top notch. The restaurant that is attached, Houlihan’s is also spot on. Breakfast is hot and made to order. Friendly staff as well.
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Date of stay: April 2020Trip type: Traveled on business
2 Helpful votes
Jim B wrote a review Mar 2020
Cromer, United Kingdom16 contributions1 helpful vote
Booked in at no notice during our repatriation to UK as a consequence of the pandemic restrictions. Transport from Dulles Airport was by the Crowne Plaza shuttle bus which was still running on a 30 minute rotation 24/7 . Bus leaves the airport on the 15 and 45 minute for the 5 minute journey. Getting a room at no notice was clearly not a problem. Assigned a very spacious room on the 7th floor due membership status. Very acceptable. We were advised that all dining facilities were suspended. Breakfast was to be provided in the form of a picnic box. It was, and again very acceptable in the circumstances. Other venues near the hotel were providing take-out facilities only, which could be accessed bu Uberfood or similar. Chose not to use this type of portal mainly due to lack of experience with this type of supply full stop. If you are familiar with delivery food services, it clearly can be had at this hotel. We chose to use Skype to contact “Bar Louie” who responded immediately and provided us with two very acceptable take away meals in the circumstances. bar Louie is very convenient as it is the lot next door to the hotel, and it was possible to walk around and collect. 2 entrees purchased were a seared Salmon slice with salad, and another chicken and grains dish. Well boxed and bagged at a cost of $36. Venue has a web site with a photo menu of emergency menu. Late afternoon flight, and unfortunately unable to take advantage of late check out. This was not an issue as plenty of lounge facilities to hide away in. Only minor gripe concerns the hotel having to deal with a surge group checking in. Around 3 coach loads of Spring Break college students arrived all together around our departure time. Regrettably, the majority all seemed to have got off the busses and were trying to fill the entrance foyer. Did note someone trying to coral and order the throng. Hindsight being what it is, it would have been so much better if a member of management had insisted that they all stay on the busses until called and then take very small numbers into the reception for room assignment. Social distancing is clearly a concept that has yet to be embraced in this part of the world! Overall, this is a very clean well run hotel. Staff in reception were very friendly and helpful, particularly in these difficult times. The hotel provided a reliable and efficient transport service between the hotel and the airport.
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Date of stay: March 2020
Room Tip: Tower rooms accessed by two elevators/lifts. Access by longish corridor from reception. Rooms...
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United StatesVirginiaFairfax CountyHerndon
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Frequently Asked Questions about Crowne Plaza Dulles Airport, an IHG hotel
Which popular attractions are close to Crowne Plaza Dulles Airport, an IHG hotel?
Nearby attractions include AMC Worldgate 9 (0.2 miles), Ned Devine's Irish Bar and Restaurant (0.7 miles), and Pinot's Palette (0.7 miles).
What are some of the property amenities at Crowne Plaza Dulles Airport, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Dulles Airport, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Dulles Airport, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Dulles Airport, an IHG hotel?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Dulles Airport, an IHG hotel?
Conveniently located restaurants include Stone's Cove Kitbar, Amphora's Diner Deluxe, and Anatolian Bistro.
Are there opportunities to exercise at Crowne Plaza Dulles Airport, an IHG hotel?
Yes, guests have access to a fitness center during their stay.
Does Crowne Plaza Dulles Airport, an IHG hotel have an airport shuttle?
Yes, Crowne Plaza Dulles Airport, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Dulles Airport, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Dulles Airport, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Dulles Airport, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Hindi, and Arabic.