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Crowne Plaza Dulles Airport Hotel

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Crowne Plaza Dulles Airport Hotel
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710 Reviews from our TripAdvisor Community

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Showing 684: English reviews
Fort Lauderdale, Florida
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed here on business for one night. The staff was super accomodating and helpful. Mais, Saloua, and David the manager was super friendly and helpful. All 3 greeted me with a smile. I will definitely recommend this hotel to anyone who is staying in the Dulles area. For an IHG hotel I felt like I was in a 5... More 

Helpful?
Thank Mike B
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I had a customer that came from UTAH buying a Mercedes from us in Mercedes Benz of Tysons Corner, he spent a lot of time until we finished his paperwork so I had to look for a hotel and went across Crown Plaza Dulles which I have a good reputation with so I drove by Mais was so helpful that... More 

Helpful?
Thank Ahmedalbadri
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I gat a perfect service in crown plaza hotel . i was helped by saloua and abeer in the front disk they was very helpful . the hotel was very clean . abeer and saloua they greeted me with a nice smile . i will always come to crown plaza . good service. saloua and abeer they have a good... More 

Helpful?
Thank hassan m
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Saloua at the front desk was extremely warm and friendly. If they hire 5 more like her they will be beyond 5 stars. The beds are comfy, the hotel is clean, close to the airport and reliable shuttle service. I love the restaurant and the inside Starbucks. I try to stay here whenever I am near Dulles airport which is... More 

Helpful?
Thank Robin G
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Clean 4 star hotel with a professional staff and an exceptional service. I was greeted with a big smile and a big warm welcome that made me feel special. Abeer from the front desk went all the way explaining the hotel services and its near by attractions. I ll stay here in my futures visits and I highly recommended.

Helpful?
Thank Ali A
Phoenix, Arizona
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

If you get a chance to stay here do, it is a great place and if you need any help at the front desk see Ashley she is the best, several times I saw her deal with customers, she always made sure that they were taken care of, and she went above and beyond for me, thanks Ashley for giving... More 

Helpful?
Thank ZILKITO
Staunton, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have total choice in hotels when I travel with my company. I always choose the Crown Plaza Hotel. In this review, I want to highlight the quality of cleanliness in rooms and the way the housekeeping staff take care of my room. Specifically, Ms. Maria Cabrcra has been servicing my room this week. She organizes my stuff, and takes... More 

Helpful?
Thank DMM252
Herndon, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I am extremely impressed by the professionalism and courtesy of the front desk representative Ashley. I really enjoyed my time at Crown Plaza Dulles Airport Hotel. I would recommend this hotel to others if they are ever in the area.

Helpful?
Thank Jayman2323
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear jwadlington; It was a pleasure having you as our guests. We appreciate you taking the time to leave us a review. Thank you very much for the wonderful praise and compliments for our team member Ashley. It is indeed genuine how much she appreciates and treats our guests like friends and family. We will share this with her as... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stay in this hotel 5 or more times a month as I am a Flight Attendant based here, every single time the staff and especially Hazem and Saloua take amazing care of me, always so positive and genuine they go above and beyond to ensure that I feel at home with every stay, whenever I stay somewhere else due... More 

Helpful?
Thank tharus02
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear tharus02; Thank you for being our guests and taking the time to share your review. We are very pleased to welcome you and the Attendants to the Crowne Plaza each time and happy to hear that we continue to exceed your expectations. We appreciate you personally recognizing Hazem and Saloua as the team members that stood out as delivering... More 

Medina, Saudi Arabia
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

It is my pleasure to recommend this hotel and its staff. My favourite choice whenever I land in Australia or the USA. You guys are able to make my stay so relaxing and peaceful. Moreover, I could tell u r quite selective when you hire receptionists. The staff here can always make me feel highly welcomed and respected. One of... More 

Helpful?
Thank blueberry2017
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear blueberry; Thank you so much for the wonderful review for the our hotel, staff and services. I am very pleased to learn from your feedback that the exceptional customer service and friendly demeanor of both Abeer and Saloua exceeded your expectations leading to a very enjoyable stay. Your praise and compliments for them mean a great deal to us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport. Onsite self parking is complimentary, and new valet service is available for a fee charged daily ($10 day, $15 overnight). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. Starbucks Cafe is now open in the main lobby and available from 6am -6pm, 7 days a week. All guest rooms feature Hi-Def flat screen television and refrigerator. Enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center. Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theater. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. Attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more   less 

Additional Information about Crowne Plaza Dulles Airport Hotel

Address: 2200 Centreville Rd, Herndon, VA 20170-4305
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $74 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon
Hotel Style:
#2 Best Value Hotel in Herndon
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
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