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Crowne Plaza Dulles Airport Hotel

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Crowne Plaza Dulles Airport Hotel
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702 Reviews from our TripAdvisor Community

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Showing 676: English reviews
Houston, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

I stay in this hotel 5 or more times a month as I am a Flight Attendant based here, every single time the staff and especially Hazem and Saloua take amazing care of me, always so positive and genuine they go above and beyond to ensure that I feel at home with every stay, whenever I stay somewhere else due... More 

Helpful?
Thank tharus02
Medina, Saudi Arabia
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

It is my pleasure to recommend this hotel and its staff. My favourite choice whenever I land in Australia or the USA. You guys are able to make my stay so relaxing and peaceful. Moreover, I could tell u r quite selective when you hire receptionists. The staff here can always make me feel highly welcomed and respected. One of... More 

Helpful?
Thank blueberry2017
Chennai (Madras), India
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we are a group from india we stay in june 2016 our stay was very nice breakfast was inclued at houlihans connected to the hotel the room was spacious the bed was comfortable all the staff was good helping

Helpful?
Thank Harakchand-Gadiya
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Harakchand-Gadiya; We would like to thank you and your group for selecting our hotel as your place to stay while in the states. It was a pleasure having you all and thank you for the kind words and positive feedback for our restaurant staff and hotel team. We are glad that you had a great stay. Please let us... More 

Kempton Park, South Africa
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel was brilliantly situated, close to the highway and shops. The staff was very helpful. Special mention to Ashley at the front desk who was extremely helpful. She went above and beyond to make our stay great, and to accommodate our requests. Thank you to her.

Helpful?
Thank nelm587
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear nelm587; Thank you for being our guests and taking the time to share your trip with us. We are very pleased to hear that you enjoyed your stay and found the customer service from Ashley, in particular, exceeded your expectations. We will share this with her to motivate and encourage her to keep up the excellent job. Thank you... More 

Surry, Maine
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Went to this hotel for a conference and had a clean, comfortable room and great service. All the staff were professionals and very friendly. An enjoyable experience from the moment I checked in. The breakfast was a welcomed addition every morning to help me get off to a great start.

Helpful?
Thank Harold C
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Harold; Thank you for being our guest and for taking the time to share your feedback. We are very pleased to hear the customer service, conference facilities and breakfast all exceeded your expectations leading to a wonderful experience and stay. We appreciate the praise for our team and will share this with them to encourage them to keep up... More 

Herndon, Virginia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I am on a road trip and decided to make the Crowne Plaza Dulles Airport Hotel in Herndon, Virginia my first stop. The hotel is very clean and the rooms are beautiful. The Houlihans restaurant attached to the hotel had a very delicious breakfast. The homemade waffles were awesome. The food was prepared by Luz. Also the potatoes were cooked... More 

Helpful?
Thank airjos1
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear airjos1; Thank you for selecting our hotel as your first stop along your journey. Providing a warm and inviting guest experience is what we pride ourselves on and your feedback means a great deal to us. We are very pleased to hear that you had a wonderful stay the customer service, guestrooms and service from Abdel and Luz at... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

For the price of the rooms especially, this is a great hotel to stay. The hotel has a shuttle service to and from the airport and the drivers we had were very personable and sweet. Overall, this is one of the best customer service experiences at a hotel I've ever had. I was helped by Saloua at the front desk... More 

Helpful?
Thank Alex E
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Alex; Thank you for being our guest and taking the time to share your feedback with us. We are very pleased to hear you had a great stay. As we pride ourselves on our customer service, we would like to thank you for personally recognizing those team members that stood out during your stay; the shuttle team, Saloua at... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

The Crowne Plaza was great. Clean and nicely maintained hotel in a very convenient location. Great customer service - Ashley was particularly helpful in giving us recommendations around the area and making our stay comfortable.

Helpful?
Thank Yunier D
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Yunier; Thank you very much for the wonderful feedback. We are very pleased to hear that you enjoyed your stay and found the newly remodeled hotel, convenient location, customer service from Ashley and the overall experience, exceeded expectations. We appreciate you sharing this with us as a positive experience is something we take great pride in providing. We hope... More 

Grapevine, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Ashley, David and Carlos, front desk staff are the ultimate professionals!! We came in from Texas for a Vacation in Washington and NY and they all made our stay memorable and truly provide EXCELLENT! Customer Service!! David provided perfect site directions and made us feel very comfortable during our stay! Great Job Front Desk Team!! Irene from Texas!!

Helpful?
Thank bisoleymani
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear bisoleymani; Thank you for selecting our hotel as your place to stay in the DC metro area for your vacation. We truly appreciate your praise and kind words for our hard working team Ashley, David and Carlos and delighted to hear their customer service exceeded expectations leading to a welcoming experience and enjoyable stay. Providing our guests with a... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

I came here for 1 night on a business trip. The staff was exceptional. Everyone from the front desk agents, to the airport shuttle drivers, to the restaurant staff. The location is ideal as well. Less than 10 minutes to the airport, and a free shuttle. The hotel is new a clean as well.

Helpful?
Thank Nicole S
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Nicole; Thank you for being our guests and taking the time to share your trip with us. We are pleased to hear the convenient location and excellent customer service made for a very enjoyable experience. We take great pride in serving your needs and hope to welcome you again next time your travels bring you to the area. Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport. Onsite self parking is complimentary, and new valet service is available for a fee charged daily ($10 day, $15 overnight). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. Starbucks Cafe is now open in the main lobby and available from 6am -6pm, 7 days a week. All guest rooms feature Hi-Def flat screen television and refrigerator. Enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center. Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theater. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. Attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more   less 

Additional Information about Crowne Plaza Dulles Airport Hotel

Address: 2200 Centreville Rd, Herndon, VA 20170-4305
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $76 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon
Hotel Style:
#2 Best Value Hotel in Herndon
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
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