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Hilton Washington Dulles Airport

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Hilton Washington Dulles Airport
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1,395 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Washington Dulles Airport
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Showing 1,337: English reviews
1 review
4 of 5 stars Reviewed June 11, 2014

Overall it was a great surprise to see the amenities included in the price, even though I did not use them. It was quiet clean and pleasant. I was uncomfortable with its location as it was new to me and off the highway.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank shahnaza2014
CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Dear shahnaza2014, Thank you for taking the time to leave us your feedback in a review! We are glad that you were pleased with your recent stay with us, and we look forward to welcoming you back the next time you are in the Dulles area! Yours in hospitality, Greg Langweg General Manager More 

Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 11, 2014 via mobile

The hotel is close to the airport and has a free shuttle. Excellent service! Great indoor pool and gym. I did find the hotel a bit outdated. However I enjoyed my stay before my early international flight the next morning.

Helpful?
Thank Lisa.Mley
CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Dear Lisa.Mley, Thank you for taking the time to leave us your feedback in a review! We are pleased to know that you enjoyed your stay with us and we look forward to welcoming you back the next time you are in the Dulles area! Safe travels! Kind regards, Greg Langweg General Manager More 

Williston, North Dakota
1 review
5 of 5 stars Reviewed June 9, 2014

I recently came to visit in Virginia for a couple of days, and stayed with my girlfriend in several different hotels around the area, and this is the only one I'm writing a review for. The experience was above and beyond what I had expected, like i said, we stayed in a few (very nice) hotels in the area, but... More 

Helpful?
Thank rjscr81
CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Dear rjscr81, Thank you for taking the time to leave us your feedback in a review! We are thrilled to know your stay with us exceeded your expectations! We are also happy to know you appreciate our Green Initiatives, such as our Conserve to Preserve program, which you mentioned in your review. Your compliments of Meghan have been passed along... More 

Durban, South Africa
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 8, 2014

Hotel room is really big and modern with a great bathroom, huge shower and really nice tiles. Nice sofa to sit on and relax. Only problem with room is how far it was from the lift. It felt like we were walking for years. The wifi didn’t work that great not sure what the issue was. Also cant believe a... More 

Helpful?
Thank Suds44
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Dear Suds44, Thank you for taking the time to leave us your feedback in a review. Please accept my sincerest apologies for not being able to exceed your expectations during your recent stay with us. We work diligently every day to exceed the expectations of each and every guest that walks through our doors, and I'm sorry we were unable... More 

chicago
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 5, 2014

I stayed there for a week in Hilton Washington Dulles Airport , I never found such a bad customer service people in any top hotels. They were really rude and did not care any of your concern. Especially two women staff who were more interested in their phone and chatting with other people than taking care of the customers .... More 

Helpful?
Thank era965
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Dear era965, Thank you for taking the time to leave us your feedback in a review. Please accept my sincerest apologies for the level of service you received during your week long, recent stay with us. We take your comments very seriously. Your feedback has been discussed with our Executive Committee. I also want to apologize for the misinformation you... More 

Centreville, Virginia
Level Contributor
327 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed June 5, 2014

Spent the night here in December. I am HHonors Gold and they did grant me access to the lounge as well as a complimentary upgrade to a suite. The bed was great for a good night's sleep, would stay again.

Helpful?
Thank scherzva
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Dear scherzva, Thank you for taking the time to leave us your feedback in a review! We are pleased to know you enjoyed your stay and that you would stay with us again. Thank you again, and we look forward to welcoming you back the next time you are in the Dulles area! Kind regards, Greg Langweg General Manager More 

Herndon, Virginia
2 reviews
2 of 5 stars Reviewed June 3, 2014

When I travel I typically stay at the W hotels and I'm always pleased, my last trip I stayed at the Hyatt and loved the experience. I will never stay at another Hilton. The shuttle driver was rude, and the shuttle was dirty...I wish I could attach photos because I took plenty! The room was huge but oddly arranged at... More 

Helpful?
Thank Businesstravels1000
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Dear Businesstravels1000, Thank you for taking the time to leave us your feedback in a review. Please accept my sincerest apologies for your less than positive experience during your recent stay with us. We take your comments very seriously. Your feedback has been discussed with our Director of Front Office and we are addressing your concerns. There is no excuse... More 

Mumbai (Bombay), India
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 2, 2014

After a hectic tour of New york, we had reached Washington DC and after a whirlwind tour, there was a ferry ride waiting for us as it was the last ferry ride and we just managed to reach in time. After Dinner, we were ushered in the hotel which had a terrific look and a great ambience. The rooms were... More 

Helpful?
1 Thank mahendra_kalantri
CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Dear mahendra_kalantri, Thank you for taking the time to leave us your feedback in such a wonderful review! We couldn't be happier to know that you enjoyed your stay with us and that Ratan made your experience that much better! Your compliments have been passed along to him, as well as the Director of Food and Beverage and the Restaurant... More 

Louisville, Kentucky
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 30, 2014

It's a nice hotel. Room was clean. But as a couple our room has double twin beds instead of one king bed! When I told the staff about this, they told me there is no other rooms available which I doubt. We stayed 4 nights there and I surprised that in 4 nights there is no king bed room become... More 

Helpful?
Thank icicle13
CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Dear icicle13, Thank you for taking the time to leave us your feedback in a review! We always try to do everything possible to accommodate guest’s requests, but in your case, we literally didn’t have any Kings. Your stay dates coincided with a large group and we were in fact completely sold out that week. During the 4 nights, if... More 

Louisville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 30, 2014

The hotel staff are extremely friendly, the rooms are really nice, BUT THERE IS NO COMPLIMENTARY BREAKFAST. Breakfast is nearly 20 bucks a person. Keep this in mind when going to the hotel. The shuttle ruins every THIRTY minutes to the airport, so keep that in mind as well. Overall, the hotel is pretty good, but I would see if... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Karl K
CustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Dear Karl K, Thank you for taking the time to leave us your feedback in a review. We take your comments very seriously and I am sorry we were unable to exceed your expectations regarding our breakfast buffet. I am happy, however, that you found our staff to be "friendly" and our rooms to be "really nice." We hope you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Old Ox Grille
Old Ox Grille
Cuisines: American, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Washington Dulles Airport hotel is conveniently located only three miles from the Washington Dulles (IAD) terminal and 30 minutes from Washington DC. This Herndon, VA hotel is an ideal choice for a business trip in Washington DC, given our proximity to local business centers, corporations and government offices. Explore the surrounding area via the complimentary local shuttle service and discover the historic town of Herndon and nearby Reston, VA. Many popular Washington DC attractions are also easily accessible, including the White House and Capitol Building. Our tastefully appointed accommodations are contemporary, comfortable, and designed for one purpose, your comfort! The Hilton Serenity Collection™ is featured throughout each 400 square foot guestroom, allowing you to rejuvenate yourself with our Serenity Bed featuring the internationally-acclaimed Suite Dreams™ mattresses, Down Duvet and Down Pillows & luxurious bath amenities. Experience the new standard of guestrooms only at the Hilton! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests to get connected in HDTV by upgrading to Business Class Accommodations. ... more   less 

Additional Information about Hilton Washington Dulles Airport

Address: 13869 Park Center Rd, Herndon, VA 20171
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $81 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Washington Dulles Airport 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Hilton Washington Dulles Airport Hotel Herndon
Hilton Hotel Herndon
Hilton Herndon
Herndon Hilton
Hotel Style:
#4 Romantic Hotel in Herndon
#5 Family Hotel in Herndon
#6 Business Hotel in Herndon
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