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Candlewood Suites Washington, Dulles Herndon

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Candlewood Suites Washington, Dulles Herndon
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390 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Washington, Dulles Herndon
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Showing 381: English reviews
Indianapolis, Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 26, 2015

Last minute reservation made by phone to front desk because I would be arriving on a late flight. No Problem; Dan ensured I would have a room when I arrived. The service staff and the front desk staff; Veronica, Sonia, Maetha, Melody, Stan, and Dan; are some of the best in the business. The hotel is always clean and has... More 

Helpful?
Thank AMW2016
Montreal, Canada
1 review
Reviewed December 22, 2015 via mobile

One of the best hotel i ever stayed. The rooms are beautiful and clean. location is great. You have a gym in the hotel and u can do ur laundry free. The personnel is great and they always have a smile on their face. Thanks ton marta and sonia. I recommend this hotel, trust me u wont be disappointed.

Helpful?
Thank fmouch
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear fmouch, We are very glad that you have enjoyed your stay and the amenities that our hotel offers. It was our pleasure to be of service to you. Marta and Sonia and the rest of our hotel staff will be here to make your next visit in the future awesome and to those you have recommended to come stay... More 

Virginia Beach, Virginia
1 review
Reviewed December 18, 2015

Hotel is minutes aways from Dulles Airport. Good place to stay if you have an early flight. Great hospitality and outstanding staff. Special recognition to Sonia which always takes care of me during my stay. Give this hotel a try, I guarantee you will come back.

Helpful?
Thank Richard N
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Richard N, Thank you for taking the time out to write us this review. We are thrilled our outstanding staff provided you with great hospitality! Each one of them strives everyday to ensure and exceed guest satisfaction. Sonia will be thrilled to hear the kind words you said about her! Thanks again for this review, we hope to see... More 

Herndon, Virginia
1 review
Reviewed December 16, 2015

Great value, very clean and will definitely return. I travel extensively for business and wish to take the opportunity to share at check in Suzette made the experience as effortless as possible, very professional and courteous! Suzette set the "bar" for which future check ins and staff performance will be pressed to meet or surpass1

Helpful?
Thank D P
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Dalex2us, Thank you for taking the time out to write us a review regarding your recent stay at the Candlewood Suites Dulles-Herndon. We are thrilled Suzette "set the bar" for you for future check-ins! She strives everyday to continuously provide the best guest service possible! We hope to see you again in the near future. More 

1 review
Reviewed December 15, 2015 via mobile

The location is great and staff are pretty helpful. The rooms are neat and tidy and has everything to make your stay comfortable.Good weekly housekeeping service provided by Veronica. In all a pleasant stay!!

Helpful?
Thank shreya d
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear shreya d, Thank you for taking the time out to write us this review. We are pleased to know you had a pleasant stay. Veronica does an excellent job ensuring room cleanliness! We hope to see you again soon. More 

Herndon, Virginia
1 review
Reviewed December 14, 2015

Nice place, good location, had a comfortable stay for around 10 weeks. I met Dan who is available in hotel only on weekends. He is a kind, gentle person ready to help. People at front desk-Suzette, Princess are very helpful and welcoming. Good weekly housekeeping service provided by Veronica.

Helpful?
Thank KalpiK
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear KalpiK, Thank you for taking the time out to write us this review! We are pleased to know the Candlewood Suites Dulles-Herndon was able to provide you a comfortable stay. Our team truly values each and every one of guests. We thank you for personally addressing those who helped make your stay comfortable and enjoyable. If ever in the... More 

2 reviews
Reviewed December 13, 2015 via mobile

Right from the point of booking, the staff (Alex) was so helpful all the way. On arrival, we met Dan at the front desk who made our stay wonderful. The rooms were just great and very neat, beds lovely and a quiet neighbourhood. We are grateful for making the beginning of our vacation lovely. We will surely come back. The... More 

Helpful?
Thank Dalex2us
Cary, North Carolina
1 review
Reviewed December 10, 2015

Front desk (Suzette, Melody and Sonia) were great and helpful. The place is suited in a good location and close to DC too. I would definitely recommend this place to anyone and I am sure the team there will take good care of them.

Helpful?
Thank Shanmuganathan N
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Shanmuganathan N, Thank for taking the time out to write us this review! Sonia, Martha, and Suzette will be thrilled to know you recognized them individually for their continuous hard work. Thank you for recommending the Candlewood Suites Dulles-Herndon. We hope to see you in the near future! More 

Kampala, Uganda
1 review
Reviewed December 7, 2015

Best customer service experience I have had in a long time! Alex (Sales Coordinator)was very helpful right from the time I made an inquiry to the time I arrived at the hotel. He answered all my questions professionally and there were no mishaps with my booking. Suzzette, Sonia and Princess were very friendly and went out of their way to... More 

Helpful?
Thank Nyambi2015
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Nyambi2015, We would like to thank you again for an additional magnificent review! Thank you for taking the time out in acknowledging our team members individually. We are thrilled we provided you amond the best customer service! Please give us a call directly if staying in the area again! More 

1 review
Reviewed December 7, 2015 via mobile

I absolutely love this place this is my third time staying here with my husband! And front desk SUZETTE is the best. Love her she is Super helpful super friendly very welcoming! She took care of us every time we visit! Rooms are super clean and spacious! Will definitely be back!

Helpful?
Thank Michelle G
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Michelle G, Thank you for taking the time out to write us this review! We appreciate your loyalty here at the Candlewood Suites Dulles-Herndon. Suzette will be thrilled to know of the kind words said about her! She is an exceptional member of our team, and truly values each of our guests. We hope to see you again soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Washington-Dulles Herndon, located in the Dulles Corridor minutes from Dulles Airport IAD and Metro, is an extended stay hotel convenient to all Washington, DC Northern Virginia area attractions, government and businesses.The Candlewood Suites Herndon provides fully equipped kitchens, free high-speed Internet, local phone calls, fitness center, guest laundry, and business services. Close to over 40 restaurants, if you want to enjoy a meal in your suite, the Candlewood Cupboard offers breakfast items, snacks, frozen meals and drinks.Government, contract and military travelers are welcome at the per diem rates. The Dulles Candlewood Suites is a great business location, situated near Herndon and Reston companies such as AOL, Verizon - MCI, IBM, Sprint - Nextel, Siemens, Lockheed Martin, Northrop Grumman, Raytheon, Sage, SAIC, EDS, Accenture, Computer Associates, General Dynamics, BAE Systems, Learning Tree, Deltek, L3 Communications, and Net Master Class. The Candlewood Suites Dulles is 3 miles from the Air and Space Museum s Steven F Udvar-Hazy Center. Shoppers are near the Dulles Town Center Mall, Tysons Corner, and Leesburg Outlets. Enjoy the extensive amenities at the Candlewood Suites Washington. ... more   less 

Additional Information about Candlewood Suites Washington, Dulles Herndon

Address: 13845 Sunrise Valley Dr, Herndon, VA 20171-4661
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $63 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Washington, Dulles Herndon 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Candlewood Suites Washington, Dulles Herndon Hotel Herndon
Candlewood Suites Herndon
Candlewood Herndon
Herndon Candlewood Suites
Hotel Style:
#1 Business Hotel in Herndon
#1 Best Value Hotel in Herndon
#4 Family Hotel in Herndon
#8 Romantic Hotel in Herndon
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Washington, Dulles Herndon staff and other travelers.
4 questions
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Washington DC, District of Columbia
Camp Hill, Pennsylvania
Danville, Indiana
over a year ago
Bangkok, Thailand
over a year ago

See all questions (4)

Questions? Get answers from Candlewood Suites Washington, Dulles Herndon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Although we didn't use them, our room had kitchen facilities.”
 of 5 bubbles Hobojack, Oct 6, 2016 | Read review
“All the rooms are great. I personally like the rooms near the exits... Easy access...”
 of 5 bubbles giselebf2016, Sep 20, 2016 | Read review
“Corner rooms are usually quieter...they also have better internet connection.”
 of 5 bubbles tfrench129, Aug 24, 2016 | Read review
“Don't chose this hotel if you care for your health and don't want to deal with arrogant people around, and room service is once in a week.”
  • Bed bugs with blood stains on bed
  • bed bug on mattress
  • bed bug found once we removed the pillow
  • Garbage not empties when we checked into the hotel room
  • blood from the bed bug bites
 of 5 bubbles 997ashwink, Aug 15, 2016 | Read review
“Its not too close to airport so its quiet but they only have one elevator....”
 of 5 bubbles brianhU3146ZU, Aug 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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