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The Westin Washington Dulles Airport

GreenLeadersSilver level
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2520 Wasser Terrace, Herndon, VA 20171
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610 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Indianapolis, Indiana
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

It took 57 minutes to get to the hotel This was on a Saturday. The hotel is only five minutes away! The toilets don't flush well. You can see my view. Hope they didn't charge my company a premium room price. It is a clean place. wifi connection so so. Menu very pricy.

Helpful?
Thank bug88
ManagerX1, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your recent visit and for your feedback. I apologize that your stay was unsatisfactory and for the inconveniences you encountered with the longer than expected shuttle ride. Please be assured we take all comments to heart and will do all that we can to improve upon our services moving forward. We hope that you will stay with... More 

Harrisonburg, Virginia
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had an early flight out of Dulles so we chose to stay here the night before. The rooms were extremely comfortable. Very clean, quiet and luxurious. The bathrooms were very modern and up to date. The beds were perfect! We took advantage of their long term parking with a shuttle to and from the airport. The parking garage was... More 

Helpful?
Thank Bonnie A
ManagerX1, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your review. We are absolutely delighted to hear how much you enjoyed your stay at the Westin Washington Dulles Airport, and we appreciate your generous comments. We are also thrilled to read that you loved your well-equipped accommodation, our comfortable beds, complimentary parking facility and shuttle service. Thank you again for being our guest, and we look... More 

Seattle
Level Contributor
62 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an exceptional stay at this hotel!! Everything was perfect: check-in, parking, room, bathroom, location, cleanliness, etc. The room and the bathroom were spacious, clean and comfortable. Parking was free and plentiful. It's as close to perfection as it gets.

Helpful?
Thank SeattleTravelDude
ManagerX1, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for sharing your outstanding review online. We are delighted to read that you had a great stay at the Westin Washington Dulles Airport. It is so nice to read that we were able to impress you on every front, from our location to our service to our facilities as well as to our spacious and comfortable accommodations. Reviews... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We wanted to stay close to airport for early morning flight. This hotel was perfect with free airport shuttle, spacious and clean room, heavenly bed and linens, beautiful bathroom, easy and free self parking and very affordable. Hotel staff were friendly and helpful!!

Helpful?
1 Thank Kerry O
ManagerX1, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for choosing to stay at the Westin Washington Dulles Airport. We are glad our location and shuttle service were convenient for your needs. It is great to read how much you enjoyed our signature Westin Heavenly Bed, and we also appreciate your positive remarks about our helpful, attentive staff. We are so happy your stay with us was... More 

Washington DC, District of Columbia
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

3.5 stars overall. I've stayed here a couple dozen times or more and it's always been good and not great but with a couple of tweaks it could be one of the best hotels in the Dulles Airport area. This stay I got a Westin Workout room. Had a nice professional treadmill. Some weights, an exercise ball, magazines and two... More 

Helpful?
Thank Paneraiguy
ManagerX1, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for choosing to stay with us once again and for the valuable comments. We appreciate you for being a Platinum Reward member. Please accept our apologies for not giving you the treatment that you deserved. Although your overall visit was satisfactory, I want to genuinely apologize for your recent experience and for the inconvenience it caused. I am... More 

Paducah, KY
Level Contributor
211 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. Booked two rooms and checked out on Father's Day. Platinum member. The positives were the hotel was quiet and clean. Check in took a ridiculous amount of time as there was only one staff member manning the reception desk at 3 p.m. on a Saturday. No platinum recognition other than asking if we wanted points.... More 

Helpful?
Thank jdvmd
ManagerX1, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for being our guest. We appreciate your loyalty towards our brand. While, we are glad to read your comments about our clean hotel and our service staff at our restaurant, we are sorry to hear that your check-in was not a great experience. Your comments have been shared with our front desk team, so that we can continue... More 

Roanoke, Virginia
Level Contributor
106 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had just come back from an overseas trip and selected the hotel because it was convenient to Dulles airport. We loved the large, luxurious room and robust amenities offered at this hotel. I posted a positive review on the property earlier and once again, the Westin exceeded our expectations. We booked our stay through a third party site at... More 

Helpful?
1 Thank robert p
ManagerX1, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for choosing the Westin Washington Dulles Airport hotel for your return visit. We are happy you liked our convenient location close to the airport and that you were impressed with your plush accommodations along with all the in-room amenities. It is also great to read that the great value we offer for the price was to your satisfaction.... More 

Reykjavik
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I got a good deal by booking at Hotwire.com This hotel is in a residential area and in my opinion only good for a one night layover. The hotel has a free shuttle to and from IAD airport every half an houre. The resteraunt is rather pricy for a budget traveler like me. You have to be a nember to... More 

Helpful?
Thank MrJIG
ManagerX1, General Manager at The Westin Washington Dulles Airport, responded to this review

It is nice to read your review of the Westin Washington Dulles Airport. I am happy that you loved your overall stay, and that our location and the scheduled shuttle facility were convenient for your needs. We are also glad that you got a great deal. However, we are sorry that you felt our restaurant was expensive and for the... More 

Williamsburg, Pennsylvania, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

staff very helpful and friendly, room spacious and clean, nice area - perfect place to stay when getting an early flight the next day at Dulles. Parking is free! Shopping plaza fairly close - but you'll need a car, a little far for a walk. Shuttles for airport are available whenever you need them.

Helpful?
Thank Glenda V
ManagerX1, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for writing a review regarding your recent stay with family at the Westin Washington Dulles Airport and for the great feedback! I am so pleased you enjoyed your trip to the Washington DC area, as well as your immaculate accommodation, our ideal location close to the airport, shuttle facility and the hospitality of our associates. We appreciate you... More 

Hanover
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here so I could leave my car there while traveling from Dulles airport. Very jice hotel. Loved rain shower and the bed was great. Good food in restaurant. People very friendly and a garage to keep cars in. I will go back here again. Very clean and quiet to.

Helpful?
Thank Laura M
ManagerX1, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for sharing your five-star review with fellow online viewers about your stay at the Westin Washington Dulles Airport. It is great to read that you were impressed with our well-kept property, friendly associates and the food we served. We are also delighted you loved your accommodations and that our parking facility was perfect for your needs. It was... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the comfort of Westin, only minutes from Dulles Airport. In addition to a convenient location and comfortable hotel rooms, our hotel provides amazing meeting and event space. ... more   less 

Additional Information about The Westin Washington Dulles Airport

Address: 2520 Wasser Terrace, Herndon, VA 20171
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $86 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Washington Dulles Airport 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
The Westin Washington Dulles Airport Hotel Herndon
Hotel Style:
#2 Green Hotel in Herndon
#6 Romantic Hotel in Herndon
#11 Business Hotel in Herndon
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