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Sheraton Herndon Dulles Airport Hotel

Expedia.com$107*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Sheraton Herndon Dulles Airport Hotel
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443 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Shenzhen, China
Reviewed November 21, 2014 via mobile

I stayed there before leaving for an early flight in the morning, it's not that close to the airport as you think and the shuttle does the milk route of all other hotels so there's some delay when people board or aren't ready and you wait. Room was nice and new and well furnished with urban view on higher floor,...

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Helpful?
Thank DMEG86
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear DMEG86, Thank you for your review. I am very happy to see you enjoyed the rooms and service from our restaurant server Noe. I will share your review with him. I am sorry to hear about you experience at the bar. We hope we do not lose you as a valued guest. Please feel free to contact me at...

Reviewed November 21, 2014

Only downside is location. Everything else is 5 stars and shuttle will happily take you to close by food and shopping. I have stayed at almost 30 hotels in dc this should be a 4++ star hotel. I will always recommend.

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2Thank Steven M
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear StevenM, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am glad to read you enjoyed the shuttle and hotel. I will review your comments with the team. Thank you for staying with us and we hope to see you again soon.

Longmont, Colorado
Reviewed November 8, 2014

As an SPG Elite I typically like to stay at an SPG property as the brand experience is pretty consistant. I recently stayed the night and booked a Sheraton Club room with the SPG Sheraton Club promo. The hotel is "okay," certainly not bad. Pluses: Location, close to the airport, easy to get to after a long day of travelling....

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1Thank ColoradoBuffaloes02
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear ColoradoBuffaloes02, Thank you for your review. I am pleased to read that you enjoyed the service at the hotel and location. Please accept my apologies for the spa water being cold. Please feel free to reach out to me and I will make it right. I look forward to speaking with you. Thank you for staying with us.

Washington DC, District of Columbia
Reviewed November 3, 2014

The hotel lobby is very nice and the room was very clean and comfortable. Although the hotel is near the airport, I didn't hear single plane fly by. The location is great if you need to get to Dulles. It's kinda tricky if your destination is Arlington/DC. The only awkward moment happened upon check in, when I inquired about breakfast....

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1Thank GoldenKitty
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear GoldenKitty, Thank you for your review. I am very happy to see you enjoyed the lobby space, the room, and cleanliness. I am sorry to hear about your check in experience. Please feel free to contact me and I will make it right. I look forward to hearing from you and thank you for staying with us.

Los Gatos, California
Reviewed October 23, 2014

We recently spent a night at the Sheraton Herndon Dulles Airport Hotel. I had anticipated an average airport hotel room. But our room exceeded all expectations. The room was large, well lit, and squeaky clean. The beds were wonderful with excellent mattresses. And the bathroom was spacious, lots of counter space, and excellent lighting for my wife's makeup. And finally,...

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1Thank MCL229
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear MCL229, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am happy to read you enjoyed the size of the room, the beds, and the cleanliness. Thank you for staying with us and we hope to see you again.

Reviewed October 23, 2014 via mobile

It's a nice enough building with well sized rooms, as you would expect from any of the big hotel chains. The poor rating that I am giving it is relative to hotels in its class and mainly due to the quality of the food. The dinner I had was pretty poor and breakfast was, quite frankly, awful. My expectations of...

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Helpful?
Thank John D
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear John D, Thank you for your review. I am sorry to read that you did not enjoy your meals with us. Please feel free to reach out to me and I will make it right. I look forward to hearing from you and hope you will give us another chance. Thank you for staying with us.

Kansas
Reviewed October 22, 2014

The entire staff was very courteous and professional. The free shuttle was an addend bonus to avoid the need for a rental car. Not only did I get the rides to and from the airport but I was able to ride to the client site and other attractions. Food at the restaurant was very good and Noe, one of the...

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1Thank Jan B
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Jan B, Thank you for your great review of the Sheraton Herndon Dulles Airport. I am very glad to see you enjoyed the service in our restaurant from Noe, the van shuttle, and the entire staff being courteous and professional. I will share your comments with the whole team. Thank you for staying with us and we hope to...

Lake Forest, Illinois
Reviewed October 21, 2014

there was an airport shuttle, which ran fairly well. then there is a local shuttle, which I waited so long for--finally gave up (and there's only one bench by the smokers and nowhere else to sit) and just ate at the on-site restaurant. people were friendly enough, but I got a takeout order for chicken tacos and when I un-bagged...

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Helpful?
Thank cyn m
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear cyn m, Thank you for your review of the Sheraton Herndon Dulles Airport. Please accept my apologies for your wait time for the local shuttle van and no toothpast available. I would like to make this right. Please call me at 571-643-0950 and I would like to speak with you personally about your experience at the hotel. I look...

Findlay, Ohio
Reviewed October 20, 2014

My husband and I stayed at the Sheraton Herndon just a few minutes from the Dulles Airport. We found the facility to be clean and modern and the room was quite comfortable. The room had all of the normal amenities. The front desk service was smooth and we even got good pointers regarding area attractions including restaurants and the Smithsonian...

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Thank condeni
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear condeni, Thank you for your review of the Sheraton Herndon Dulles Airport. It is great to read you enjoyed the cleanliness of the hotel, accomodating van drivers, and the hotel amenities. When traveling to the Herndon/Dulles area we hope you choose to stay with us again.

Tampa, Florida
Reviewed October 17, 2014

Visited this hotel for a company meeting. The team there did a great job of giving us plenty of space, fresh and healthy meals, and creative snacks. Rooms were amazingly clean, and I love the bathrooms. Probably the best shower I had had in a hotel in a while. The work area was MASSIVE. Definitely great for setting up shop...

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Helpful?
Thank muffins_mom_11
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear muffins_mom_11, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am very happy to see you enjoyed the hotel amenities, cleanliness, and service from the Front Office team. Thank you for staying with us and we hope to see you again.

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Sheraton Herndon Dulles Airport Hotel, just a quick ride from the Washington Dulles International Airport. Our location makes us your ideal spot when visiting the Herndon & Dulles area. You can host your meeting or event in one of our four meeting spaces or take our complimentary shuttle to discover downtown Washington D.C. Or you can take a quick visit to one of Virginia's top producing wineries. No matter the reason for your stay, you will be welcomed by our staff with a smile and a Sheraton Sweet Sleeper (C) Bed. Get all your work done with our first class business center, or unwind in our heated indoor pool. Afterwards you'll always be welcome for cocktails at the Sheraton Club Lounge. ... more   less 

Additional Information about Sheraton Herndon Dulles Airport Hotel

Address: 13715 Sayward Dr, Herndon, VA 20171-6305
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $86 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Herndon Dulles Airport Hotel 3.5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#14 Business Hotel in Herndon
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Herndon Dulles Airport Hotel staff and other travelers.
11 questions
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Questions? Get answers from Sheraton Herndon Dulles Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No views here. This is more of an express hotel overall. As an SPG member, it is a disappointing way to spend points.”
Dr_Newport, 1 week ago | Read review
“Book at Hilton”
bensH5762ID, 4 weeks ago | Read review
“You can get pizza delivered quickly to your room!”
rimohler, Mar 10, 2017 | Read review
“Large desk in King room is perfect for working”
  • Great temperature control
  • Desk
  • Entrance
  • TV and wardrobe
  • Bed
  • Corner and soft lighting
AuthorCMelanson, Feb 25, 2017 | Read review
“5 th floor was exclusively for Starwood member, a nice amenity!”
Darcey320, Jan 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$107* /night
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Booking.com$119
TripAdvisor$107
HotelQuickly$160
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*Disclaimer
Prices are for 1 room, 2 adults
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