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Sheraton Herndon Dulles Airport Hotel

13715 Sayward Boulevard, Herndon, VA 20171
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Sheraton Herndon Dulles Airport Hotel
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392 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Riverside, California
Level Contributor
1,508 reviews
215 hotel reviews
common_n_hotel_reviews_1bd8 328 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

2 things that may not be relevant since they only apply to SPG guests. 1. The evening reception was bare when I arrived half way into the period. It remained bare for at least 30 minutes with nobody in sight to maintain it, then I gave up. 2. The most important perk is the late checkout. It was requested and... More 

Helpful?
Thank Kauai-Biz-Traveler
Norfolk, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Each and every time I have stayed, each experience has been extremely pleasurable! From check-in to check-out, staying here has been worry-free. The desk staff (especially Asma) has been cheerful and helpful in making sure my stay is positive by ensuring that I know all the things that could impact my stay. The accommodations have been more than satisfactory during... More 

Helpful?
Thank R P M
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I checked into this hotel approximately an hour ago. The first room they gave me had either excrement, dried blood or something similar on the bed. I went right down to the front desk to ask for a clean room. They gave me another room on the same floor with only body lotion and a bar of soap. I needed... More 

Helpful?
Thank DianePoirier
New York
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I really liked this hotel. As a Sheraton gold member I had the luxury to upgrade to the club level. The suite was clean and comfortable. I had a very nice view of the illuminated ADT building, which was a pretty blue lol. During the stay we had the hot breakfast buffet which was very good as well. On my... More 

Helpful?
Thank JBartlett1
las vegas, nv
Level Contributor
123 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First off, we're SPG members and this location seemed right to overnight before heading off south. Booked club floor, in addition to the hotel itself. Both big mistakes. It seems that the bean counters for the franchisee don't want to invest any money into improving this property. It's tired, in desperate need of renovation and on top of that dirty.... More 

Helpful?
1 Thank LVSCA
Chicago, Illinois
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed 2 nights in June for business. Friendly friend desk and convenient shuttle to take you to and from airport. My coworker had a decent clean room but mine, room 330, was dirty and poorly maintained. Lots of missing carpet spots and a leaky AC that made a huge wet area in the carpet by the desk. The blanket on... More 

Helpful?
2 Thank 324_md
marietta GA
Level Contributor
627 reviews
222 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
3 of 5 stars Reviewed 4 weeks ago

PROS: short shuttle ride to airport – 9 min door to door as I timed it. Clean, large rooms with nice furnishings. Quiet – out of flightpath so no airplane noise that I heard. CONS: not much in the area for eating – had to pay for hotel breakfast, which was very good (buffet) but more than I usually am... More 

Helpful?
2 Thank marieatta_pman
Shanghai, China
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I guess I should have done more research before booking this hotel. I checked in on Friday and will leave today. I booked a club room thinking we would have some snacks and extras. Well, it turns out that hot apperizers only happen during the week. I have never been in a hotel where the club room food only happens... More 

Helpful?
1 Thank Nicole1009
Portland, ME
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 16, 2016 via mobile

Stayed 2 nights here this week. First night the air conditioning was great. Second night, got home from at 9 pm and A/C wasn't working. Went to front desk and they said they'd send someone in 15 minutes. 30 minutes later called down, since no one had shown up, and they said they'd sent the maintenance man up. Turns out... More 

Helpful?
2 Thank travel_200806
Sjones456, Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Travel_200806, Thank you for commenting on your recent stay with us. Please accept my sincerest apologizes for the lack of service you received during your recent stay with us. I have discussed your concerns with my maintenance and front office team. This information will help us in training our staff. We hope that you would consider staying with us... More 

Reno, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 13, 2016

My wife just returned from overseas. Connecting flight to the West coast was cancelled. My wife and infant son were put up at the Sheraton Herndon by Dulles airport for the night to travel onwards in the morning. No restaurants open at night. Nowhere to get food for my wife who is diabetic, or milk for the baby. My wife... More 

Helpful?
1 Thank Manal81
Sjones456, Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Manal81, Thank you for taking the time to write a comment in regards to your recent stay. As a valued guest, we see that there is room for improvement based on your feedback. Our restaurant closes at 10pm and I apologize for the inconvenience it may have caused your wife. I spoke with the evening supervisor and he informed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Sheraton Herndon Dulles Airport Hotel, just a quick ride from the Washington Dulles International Airport. Our location makes us your ideal spot when visiting the Herndon & Dulles area. You can host your meeting or event in one of our four meeting spaces or take our complimentary shuttle to discover downtown Washington D.C. Or you can take a quick visit to one of Virginia's top producing wineries. No matter the reason for your stay, you will be welcomed by our staff with a smile and a Sheraton Sweet Sleeper (C) Bed. Get all your work done with our first class business center, or unwind in our heated indoor pool. Afterwards you'll always be welcome for cocktails at the Sheraton Club Lounge. ... more   less 

Additional Information about Sheraton Herndon Dulles Airport Hotel

Address: 13715 Sayward Boulevard, Herndon, VA 20171
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $82 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Herndon Dulles Airport Hotel 3.5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#14 Business Hotel in Herndon
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