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Hyatt Place Herndon / Dulles Airport - East

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Hyatt Place Herndon \/ Dulles Airport - East
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423 Reviews from our TripAdvisor Community

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Showing 398: English reviews
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Toronto, Canada
Reviewed 5 days ago NEW

Much better than other hotels with the same star rating. Breakfast had more selection than I anticipated and the rooms were very clean and spacious. A great place to relax after a full day of visiting museums.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank tishao271
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you kindly for your feedback and giving us a full rating. We are glad that your stay went exceptionally well. We look forward seeing you stay with us in the very near future. Regards, Rajesh Singh

St. Andrews, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

The staff in this hotel are just awesome, every one of them made this a very enjoyable stay for me. The ease of shuttle pick up from the airport, the shuttle taking me and picking me up from nearby restaurants, the front desk staff doing everything they can for you - nothing was a problem, in fact the staff relished...

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Helpful?
Thank Braveliver
About Hotel's Favorite Review
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you kindly for your feedback and giving us a full rating. We are glad that your stay went exceptionally well. We look forward seeing you stay with us in the very near future. Regards, Rajesh Singh

Halifax, Canada
Reviewed 3 weeks ago

We were only there quickly overnight when transitioning through, but quite pleased overall. I arrived late and was able to grab a very tasty pizza downstairs for a reasonable price (more than the average restaurant but still good for hotel prices). Breakfast was also impressive, and complimentary. The room was large and comfortable, though the heat control was difficult. we...

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Helpful?
Thank Nattiejoan
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you kindly for your feedback We are glad that your stay went well. We look forward seeing you stay with us in the very near future. Regards, Rajesh Singh

Washington DC, District of Columbia
Reviewed 3 weeks ago

The staff was amazing at taking care of anything we needed with out hesitation and went beyond with free services the were not expected, paying for a cab when the shuttle was not available AMAZING!!!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank dougsI2818YI
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you kindly for your feedback and giving us a full rating. We are glad that your stay went exceptionally well. We look forward seeing you stay with us in the very near future. Regards, Rajesh Singh

Houston, United States
Reviewed February 17, 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 503kaushikk
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

richmond
Reviewed February 14, 2017

This hotel was convenient to the place I was working but not food friendly. My room seemed nice and was pretty clean. Not sure the room was worth the price paid, but it served its purpose.Staff seemed friendly and the breakfast selection left a lot to be desired as did parking.

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Helpful?
Thank Kmil05
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. I would certainly want to discuss these with you, so we can retain your loyalty. Please feel free to reach out to me at 571-643-0905. Sincerely, Rajesh Singh

Santiago
Reviewed February 12, 2017

Been at the hotel for just overnight, to get a flight early in the morning. Arrived late and found the heater wasn't working fine, even raising the temperature control (room 327). Didn't reported it due there was too late, and need to wake up very early so would cost me sleep time. Airport shuttle isn't free, got a charge of...

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Helpful?
1Thank alfregil
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. Our hotel shuttle is complimentary, not sure how you got charged. I would certainly want to discuss these with you, so we can retain your loyalty. Please feel free to reach out to me at 571-643-0905. Sincerely, Rajesh Singh

Reviewed February 11, 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jsm2go
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Jeddah, Saudi Arabia
Reviewed January 28, 2017 via mobile

Very bad experience dont even think of this hotel Has nothing to do with hayat standars Room is dirty carpit is filthy furniture is old feel like road motel With the same price you might havemuch better dealnear by the hotel

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Helpful?
Thank Hattan B
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. I would certainly want to discuss these with you, so we can retain your loyalty. Please feel free to reach out to me at 571-643-0905. Sincerely, Rajesh Singh

New York City, New York
Reviewed January 27, 2017

Good news: It's very clean, the breakfast is free, the lobby and rooms are light and airy, the bathrooms are in good shape, and it's a short ride to the airport. If you want to go for a jog outside, there are reasonable ways to do so. Bad news: The furnishings are worn, the bed is uncomfortable, and the cooked...

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Helpful?
Thank tcktravelguy
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. I would certainly want to discuss these with you, so we can retain your loyalty. Please feel free to reach out to me at 571-643-0905. Sincerely, Rajesh Singh

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Located at the entrance to Dulles International Airport and west of Washington D.C., the Hyatt Place Herndon/Dulles Airport-East hotel offers access to some of the area’s best attractions. The hotel features spacious guestrooms with the Hyatt Grand Bed™ and 42" flat panel HDTV. Additional amenities include complimentary Wi-Fi throughout hotel, complimentary breakfast buffet, fitness center, 24/7 Guest Kitchen serves snacks/entrees, Intimate Bakery Café, business center, complimentary parking and complimentary airport shuttle. ... more   less 

Additional Information about Hyatt Place Herndon / Dulles Airport - East

Address: 13711 Sayward Dr, Herndon, VA 20171-6305
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $84 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Herndon / Dulles Airport - East 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Hyatt Place Herndon / Dulles Airport - East Hotel Herndon
Hotel Style:
#2 Romantic Hotel in Herndon
#10 Business Hotel in Herndon
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Herndon / Dulles Airport - East staff and other travelers.
13 questions
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Questions? Get answers from Hyatt Place Herndon / Dulles Airport - East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I hear that the wifi works better in the middle of the hotel than at the ends of the floors.”
 of 5 bubbles EvAndLen, Dec 7, 2016 | Read review
“Quiet room.”
 of 5 bubbles MermaidDiversAruba, Aug 14, 2016 | Read review
“upper floors, away from the elevator are best”
 of 5 bubbles wrktravelr, Aug 8, 2016 | Read review
“Look for 2baths if 3+ adults are sharing one room”
 of 5 bubbles JJ4C, May 18, 2016 | Read review
“Don't count on using pool”
 of 5 bubbles Jmcads, Apr 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question