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Hyatt Place Herndon / Dulles Airport - East

Traveler (99)
Room & Suite (53)
Dining (4)

About

#16 of 20 hotels in Herndon
Location
Cleanliness
Service
Value
This Hyatt Place hotel near Washington Dulles International Airport combines style, comfort and innovation to create a completely new lodging experience. This hotel offers an array of services and features designed just for you.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Airport transportation
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
569Reviews
19Q+A
73Room tips
Traveler rating
  • 232
  • 183
  • 70
  • 47
  • 37
Time of year
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Popular mentions
The one star is for the bed which was good enough. The rest, I'm at a loss. That your staff thinks this is what passes for acceptable customer service today is beyond me. When we could get anyone to answer the phone we were lied to. The shuttle "service" is a joke.
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I don't get to stay at Hyatt locations often but really like them when I get the chance. This is no disappointment. Nice facility, friendly staff, great rooms, and good value. The breakfast is provided and is very good quality. You can also get a nice snack or small meal for
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Response from Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East
Responded 3 weeks ago
Thank you kindly for your feedback and giving us a full rating. We are glad that your stay went exceptionally well. We look forward seeing you stay with us in the very near future. Sincerely, Rajesh Singh
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"First I would like to start off by saying, I HATE giving bad reviews to any place i visit. I've been working in the hospitality industry for the past 10+ years and understand everything doesn't go as planned, we must adjust to every situation. But our stay at Hyatt place at
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Response from Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East
Responded 4 weeks ago
Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. I would certainly want to discuss these with you, so we can retain your loyalty. Please feel free to reach out to me at 571-643-0905. Sincerely, Rajesh Singh
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Our room was good and the free breakfast was nice, but the shuttle was terrible. I called at 9:00pm to be picked up and she said it would be 5 minutes. At 9:30 with no shuttle, I called back and she said it would be 15 minutes. No surprise that at 9:45 there was still no
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Response from Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East
Responded Apr 8, 2019
Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. I would certainly want to discuss these with you, so we can retain your loyalty. Please feel free to reach out to me at 571-643-0905. Sincerely, Rajesh Singh
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Very good customer service. Convenient location. Charged me extra for a day I missed my flight on. Not happy about that but the employees were excellent. Very close to the airport, main roads and recreational centers.
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Review collected in partnership with Hyatt Hotels
Response from Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East
Responded Apr 3, 2019
Thank you kindly for your feedback and giving us a full rating. We are glad that your stay went exceptionally well. We look forward seeing you stay with us in the very near future. Sincerely, Rajesh Singh
Read more
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PRICE RANGE
$96 - $263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place herndon / dulles airport - east hotel herndon
LOCATION
United StatesVirginiaFairfax CountyHerndon
NUMBER OF ROOMS
151
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