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Fairfield Inn & Suites Dulles Airport Herndon/Reston

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#14 of 20 Hotels in Herndon
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Fairfield Inn & Suites Dulles Airport Herndon\/Reston
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299 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Start your review of Fairfield Inn & Suites Dulles Airport Herndon/Reston
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Granville, Ohio
Reviewed 5 days ago NEW

This was my first visit to the Herndon area. The hotel is in a good location close to many shops and places to eat. The one thing that stood out about my stay was the staff. Everyone we encountered from the check-in clerk (Lydia I believe) to the night clerk and breakfast woman were all equally welcoming and attentive.The friendliness...

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Helpful?
Thank OhioGuy2
Reviewed December 5, 2016 via mobile

Pros 1) Great Breakfast menu that is available till late during the weekend 2) Helpful and Friendly staff 3) Shuttle service available (pre inform for pickup from airport) 4) Room size is decent 5) Bang opposite the mall which gives it access to supermarket, eateries, spas etc Cons 1) NO GUEST LAUNDRY 2) Bad Wireless

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Helpful?
Thank Mudit T
Reston, Virginia
Reviewed October 27, 2016 via mobile

This little hotel is a great value with a location convenient for shopping and restaurants. Lydia and Mary are two of the best Holiday Inn employees I've ever met. They really made our stay wonderful for myself and the kids. We will be coming back again the next time we are in the area. Another note the breakfast is actually...

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Helpful?
Thank PFTHOMASIII
Atlanta, Georgia
Reviewed October 10, 2016

Clean room and bathroom with decent space. With microwave and fridge. Old TV. Entrance is being renewed. Relatively good breakfast (fruits (apples), cereals, cinnamon rolls, omelet, yogurt, pancake (was empty at the moment but it should usually work), bacon, biscuits, coffee/tea, sausage). Many food options and drugstore at short walking distance (sidewalk available). Good deal for this location. Old style...

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Thank Pablo I
Reviewed October 9, 2016 via mobile

Place needs upgrade everywhere. Is closing end of Oct for total redo and will open under different brand. Bath fan sounded like airplane and TV didn't work at first. Not the friendliest staff either. Maybe after change and new brand.

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Helpful?
Thank Bob W
HIExpressHerndon, Manager at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this review

Bob, Thank you for sharing your feedback on your recent stay with us. I sincerely apologize that we fell short of expectations. Guest service and satisfaction is our top priority, and we will use your feedback to help improve that. I am excited to share that we will be undergoing renovations later this year, and I hope you will visit...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed September 9, 2016

Stayed here for 1 night on business. Hotel front desk was great at welcoming me as a Spire member...even got a hand shake, nice. Hotel was clean and comfortable, breakfast was good standard HIE hot/cold items. There is a Safeway grocery right next door which was nice to pickup some snacks etc

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Helpful?
Thank MSP-Mike
Vienna, Austria
Reviewed September 5, 2016 via mobile

We stayed here to visit DC, 30min by car and you hit DC downtown. Breakfast was good, dinning room but small. They got flakes, pancakes, eggs and ham, different kind of yogurt. Rooms are good, clean and they smell good, AC is fine You have a 24h shop next to the hotel and various restaurants around. Definitely it worth so...

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Thank Silizius83
Daleville, Alabama
Reviewed August 16, 2016

Nothing wrong with the hotel. The shuttle was never on time. Waited almost an hour and 2 phone calls to get the shuttle to come. Good location for flying out of Dulles. Restaurants, liquor store, supermarket less than 5 minute walk.

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Helpful?
Thank jimmyg222016
HIExpressHerndon, Assistant General Manager at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this review

Thank you for taking time to give your feedback about your stay. I apologize to you on behalf of the leadership team for the unacceptable experience you had with our hotel shuttle service. Our goal is always to make sure our guests have a positive, memorable stay and want to return because of how well we served them. We look...

Reviewed August 7, 2016 via mobile

We stayed here for 2 days visiting family, so we did not benefit from the proximity to Dulles. That would be the only reason to stay here. The hotel had several annoyances, but they are somewhat "built-in" to the venue. 1) we had an "accessible" room, but it was barely large enough to allow a wheelchair to maneuver. 2) one...

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Helpful?
Thank Paul W
HIExpressHerndon, Assistant General Manager at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this review

Paul, Thank you for your comments on your stay with us. We appreciate the opportunity to serve you on your visit to Virginia. I apologize for the inconvenience of the toilet seat and electrical plugs not working during your stay with us. We will share your suggestions with our team to better serve future guests. Thank You, Veronica Marcus AGM

Long Island, New York
Reviewed July 20, 2016

This was our second time staying at this HIE. Once again our stay was perfect. The staff is beyond accommodating. A shout out to Ethan, at the front desk, for his professional yet warm and friendly manner. He is an asset to the Holiday Inn Express. The ladies who take care of the breakfast area are very efficient and courteous...

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Helpful?
Thank CuppaT
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Pool
GreenLeadersPlatinum level
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Conveniently located 4 miles from the Wiehle Reston East Metro Station and 7 miles from the Dulles International Airport, our Herndon, VA hotel offers free shuttle service to both locations upon request. Enjoy a complimentary hot breakfast everyday of your stay. Other amenities that highlight this hotel are complimentary wireless internet, 24 hour business center and 24 hour fitness center. ... more   less 

Additional Information about Fairfield Inn & Suites Dulles Airport Herndon/Reston

Address: 485 Elden St, Herndon, VA 20170-4512 (Formerly Holiday Inn Express Reston Herndon-Dulles Airport)
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $76 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Dulles Airport Herndon/Reston 2.5*
Number of rooms: 115
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Also Known As:
Holiday Inn Express Reston Herndon-Dulles Airport Hotel Herndon
Holiday Inn Herndon
Herndon Holiday Inn Express
Hotel Style:
#1 Green Hotel in Herndon
#9 Family Hotel in Herndon
#11 Romantic Hotel in Herndon
#16 Business Hotel in Herndon
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Dulles Airport Herndon/Reston staff and other travelers.
3 questions
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Questions? Get answers from Fairfield Inn & Suites Dulles Airport Herndon/Reston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“only 1 elevator, so 1st floor preferable.”
 of 5 bubbles jimmyg222016, Aug 16, 2016 | Read review
“Has 4 floors and an elevator”
 of 5 bubbles KathleenJ691, May 6, 2016 | Read review
“I do not have any suggestion for this location”
 of 5 bubbles pmshea1, Mar 20, 2016 | Read review
“Hotel is now totally smoke-free.”
 of 5 bubbles The-lady-is-a-pilot, Mar 8, 2016 | Read review
“Away from here”
 of 5 bubbles manilapacman, Mar 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question