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Residence Inn Herndon Reston

#12 of 20 Hotels in Herndon
Certificate of Excellence
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Residence Inn Herndon Reston
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135 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Houston, Texas
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My fiance is staying there for an extended business trip so I flew in to visit for a few days. The staff is very courteous and knowledgable. They all seem to work well together. The breakfast is good and well stocked. A few nights a week they have light food, beer and wine. Its a great social time if you... More 

Helpful?
Thank cyncov
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Thank you for this 5 star review of our hotel. Our team does work well together and we love nothing more than to see our guests enjoying their stay. We are glad that you were able to take advantage of our shuttle service and join us for the RI Mix. We hope you see you again in the future! More 

New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff here is so awesome! Everyone is so nice and friendly. A housekeeper, Reina, was so nice and after a few days, I feel like I've made a friend. Such a wonderful and kind hearted person. Gissell, in the front office, was also so patient when we had to switch to another room and made sure we were taken... More 

Helpful?
Thank StoefflerAhlfeld
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Thank you for staying with us and reviewing our hotel. We love hearing that you enjoyed your stay. Reina and Gissell are indeed great service team members and I cannot wait for both of them to see how their service has impacted your stay. We do hope you choose our hotel again for a future stay. More 

Washington DC, District of Columbia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

NOTE: Five star rating is with consideration of the Residence Inn Marriott brand and not all hotels more broadly. Since taking over last December 2015, this GM has definitely put her stamp on this property, and it is trending in the right direction, in partnership with new ownership. Many large capital projects have been undertaken or are being completed. Already... More 

Helpful?
Thank InsertCoffee
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Thank you very much for your 5 star review of our hotel. The team here enjoys providing the service that makes you feel at home. We are glad that you see the improvements to our hotel and that there was minimal disturbance. Thank you for also pointing out that the staff does work hard to please our guests. It will... More 

Easton, Maryland
1 review
5 of 5 stars Reviewed June 23, 2016

The Residence Inn Reston, VA rocks. Today I had a weather-induced migraine, and I called down to see if they had ginger ale to settle my stomach. They didn't have any but we're going to go buy some (obviously someone on desk duty gets migraines). I said no, don't do that, a cola would do, and they brought me to... More 

Helpful?
Thank limamikealpha
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear limamikealpha, Thank you for taking the time to review our hotel on tripadvisor. We hate that you had a migraine while with us. We are happy to hear that our team was able to provide some comfort with a cola delivered to your room. We will be sure to let the front desk team know that it was appreciated.... More 

1 review
5 of 5 stars Reviewed June 8, 2016 via mobile

This is the only place you'll ever want to stay when you visit Northern Virginia. Great staff, great rooms and food, and the best manager in the industry. The home of the best "personalized service" in an industry of chain hotels, you won't know this isn't a premium single flagship hotel. A variety of room types to meet your desires,... More 

Helpful?
Thank Lisa M
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Lisa M, Thank you for choosing to stay with us at the Residence Inn Herndon and for your 5 Star review. It is our goal to provide a memorable experience for each guests and we are so glad that you enjoyed your stay with us. It will be my pleasure to share your kind words with the team. More 

Syracuse, New York
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2016

I stayed at the Residence Inn with my family while they were in town moving me into my new apartment. This hotel is set up with separate building, but it is almost as if you are living in a small apartment yourself. My families room had a full kitchen featuring a dishwasher, full size refrigerator, and kitchen table. We were... More 

Helpful?
Thank sanetzba
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Sanetzba, Thank you for choosing to stay with us and for this 5 star review. Welcome to the area! We are so glad that we were able to host you and your family while you were moving. It's great to read that you were able to enjoy the convenient location and the features of our guest suites. More 

Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 9, 2016

We had a plumbing incident in our home that led to lengthy repairs, and needed to stay elsewhere while the repairs were completed. Our Insurance company put us here after initially putting us elsewhere that was not great. Our stay here was much more pleasant. The layout of the hotel is interesting. There are separate buildings with about 8 rooms... More 

Helpful?
Thank Jenny A
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Jenny A, We appreciate you taking the time to review our hotel. We are glad to hear that you were able to enjoy the complimentary breakfast and the RI Mix while you were with us. We enjoyed having you here as our guest. Keep us in mind if you have family visiting or if you need a "staycation". We... More 

San Clemente, California, United States
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 5, 2016

This hotel is one of the "original" Residence Inn properties with spacious suites in separate buildings surrounded by lush gardens and a nice pool. The bed, suite and hospitable employees gave a an excellent stay.

Helpful?
Thank Marilyn R
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Marilyn R, Thank you for this 5 star review of the Residence Inn Herndon. We are happy that your stay was excellent. We hope to see you again if your travels bring you to Herndon, VA. More 

Thomaston, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 28, 2016

This hotel is located right next to the office I visit from time to time for work. It is a regular Residence Inn and a bit on the dated side, and could use a facelift, but the people there are very nice. I had a few issues happen during my stay and they were very accommodating. I had a very... More 

Helpful?
Thank Lvux
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Lvux, Thank you for taking the time to review our hotel. I truly appreciate you taking the time to share your concerns with me during your stay. It is unfortunate that you would have any issues during your stay but I was glad to hear that our team was accommodating. We look forward to seeing you again when you... More 

Raleigh, North Carolina
Level Contributor
143 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed April 18, 2016 via mobile

I've stayed many times now since I visit for business often. The staff is friendly and the rooms clean. If you don't expect more than that last, you will be delighted. Breakfast is fine and typical for this kind of hotel.

Helpful?
Thank JediFox
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear JediFox, Thank you for taking the time to share your feedback. While I was happy to hear we met your expectations, I was sadden by the fact that we did not exceed them. We really do try to deliver a memorable moment for each and every guest. We look forward to an opportunity to deliver a memorable moment during... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Herndon Reston

Address: 315 Elden St, Herndon, VA 20170-4817
Location: United States > Virginia > Fairfax County > Herndon
Price Range: $106 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Herndon Reston 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Residence Inn Herndon Reston Hotel Herndon
Herndon Residence Inn
Hotel Style:
#9 Business Hotel in Herndon
#10 Romantic Hotel in Herndon
#12 Family Hotel in Herndon
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