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Holiday Inn Express Harrisonburg

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215 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Clarksville, Tennessee
1 review
5 of 5 stars Reviewed 6 days ago NEW

Overall the stay was fantastic. The staff was polite and helpful especially the lady working front desk that evening, the rooms where clean and comfortable. The breakfast was actually surprisingly good for being hotel quality! I would highly recommend staying a night if you are passing through!

Helpful?
Thank mahraja259
Holiday Inn E, Loyalty Champion at Holiday Inn Express Harrisonburg, responded to this review

Thank you so much for taking the time to post a review of our property! It's always a pleasure to hear that our staff has been helpful to our guests. We take great pride in providing accommodations which exceed expectations, so we're thrilled that both the room and the breakfast were to your liking. - We hope that the next... More 

Delaware
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very nice place to stay. We stayed for a week in their King executive suite. We had a king size bed, pull out queen sofa bed, and a rollaway twin size bed. Some family came out during the week and slept on the queen sleeper sofa, my daughter slept on the twin rollaway bed and my husband and I on... More 

Helpful?
Thank Jaimenremt51
Scott C, General Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear Jaimenremt51, I'm so happy to hear that you were able to have some good quality family time while staying at our hotel. The King Executive room sounds like it worked out perfectly for you. I am very sorry about your keys needing to be remade. I hope it wasn't too much trouble. Please come back with your family any... More 

State College, Pennsylvania
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in was a breeze...quick, pain free, professionally dressed and a great personality! Unfortunately, they're the only ones...the tall thin breakfast lass, one morning, has zero personality and the "red head" at the morning counter dresses poorly for the position she is in, looks disheveled and doesn't return "good mornings"...maybe she's tired, I don't know. The room is average but... More 

Helpful?
Thank MadMaxx63
Scott C, General Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear MadMaxx63, I can't tell you how much I appreciate your detailed review of our hotel. I'm very glad you enjoyed your stay with us. You gave us an idea of a few things we can do to improve the experience and we will certainly do everything we can to make your next stay even better! Thank you so much... More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I love the fact that this place is super clean and smoke free! The rooms are spacious, they have soaps and mouthwash in the bathroom, not to mention the beds are actually very very comfortable. They have a pool and the wifi works great. They also have a great breakfast set up! I'd definitely stay here again.

Helpful?
Thank Brandie H
Scott C, Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear Brandie H, Thank you so much for sharing your experience with us! We do everything we can to ensure every guest leaves our hotel feeling the same way you did. Cleanliness, breakfast and wifi are some of the most important parts of the experience. We also love that you enjoyed our pool! Have a great day and stop in... More 

Chepachet, Rhode Island
Level Contributor
10 reviews
5 hotel reviews
2 of 5 stars Reviewed July 5, 2016 via mobile

The front desk person was courteous and quick at getting me checked in. It's a great location right off the highway but still quiet. The room was very clean. The kcup coffee machine is definately a plus. However, the room lacked plug ins on the bedside table lamps so I had to go in search of a wall outlet to... More 

Helpful?
Thank Ka1hy
IHGService, Guest Relations Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear Ka1hy, Thank you for taking the time to review our property. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the front office service, great location, clean rooms and adequate amenities. I have taken note of your concerns regarding the bathroom fan and shower. Allow me to... More 

Allentown, Pennsylvania
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 3, 2016 via mobile

We stopped here in the middle of our long road home. The room was nice. It was a typical room. The air conditioner worked very well! The cinnamon rolls were fantastic! We didn't go to the pool since we just slept there. Rachel was a sweetheart! Very personable. Great place to stay for a quick over night.

Helpful?
Thank Brendamania
IHGService, Guest Relations Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear Brendamania, Thank you for taking the time to write us a review regarding your recent stay. We are happy that you found our rooms to be nice, air conditioning unit working well and cinnamon rolls fantastic. We are truly touched and grateful for your very kind review. We hope that other travelers will find your comments beneficial. Once again,... More 

Middleburg, Florida
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 1, 2016 via mobile

Front desk clerk Jack was very helpful. Hotel was clean, basic layout. Room was spacious and included a small refrigerator. Ample parking and building was secure requiring a room key to enter via side doors. Breakfast was surprisingly plentiful. Basic fare, coffee bar, eggs, sausage, biscuits and cereals. Didn't use the pool or hot tub. Very heavy chlorinated. We stayed... More 

Helpful?
Thank jaxdawg904
IHGService, Guest Relations Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear jaxdawg904, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and I apologize for the pool... More 

Harrisonburg, Virginia
1 review
1 of 5 stars Reviewed May 27, 2016

I asked the man working there for help checking into a room, and he seemed as though he was in a very bad mood. He proceeded to talk down to me and basically insulted me when I had trouble finding my room. I believe his name was Scott. Terrible customer service, luckily other staff members were friendly and were able... More 

Helpful?
Thank frenzi1414
Mike C, Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear frenzi1414, I am sorry to hear that you had a bad interaction with one of the staff. This is quite out of the ordinary since Scott gets more positive feedback from the guests than any other staff member. I do not know the exact conversation that took place but I am sorry that it was not the customer service... More 

Lancaster, Ohio
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 19, 2016

We stayed two nights while visiting JMU. The hotel is just a few miles south of campus and is easy to find. The staff is polite, well-spoken, and very helpful. The two queen bedroom was clean and quiet, and the beds themselves were very comfortable. Housekeeping staff does an excellent job. The only complaint I might offer was that the... More 

Helpful?
1 Thank Mike R
Mike C, General Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear mchlrb69, We appreciate that you enjoyed our hotel and that you found the staff staff polite and the breakfast good. We got toilet tightened up so no one will take an unexpected plunge. I have passed on your kind comments to housekeeping and they are appreciative. We hope to see you again! More 

1 review
2 of 5 stars Reviewed April 19, 2016 via mobile

This is our eighth consecutive night in an HIE, and by a wide margin the worst. This property is in desperate need of an upgrade. The bed of old and well worn. No table next to the chair. The laminate is falling off the night table. The bathroom fan is quite loud and cannot be shut off. No morning newspaper... More 

Helpful?
Thank Jim R
Mike C, Front Office Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear Jim R, I am sorry to hear we did not live up to your expectations during your stay and that you will not be staying with us again. I hope you will reconsider. To address some of your issues I will have maintenance check that night stand and the mattress in that room because we generally get compliments on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Harrisonburg, is sure to meet your every expectation. Just off I-81 (exit 243) on Route 11, this hotel provides ideal access to many significant venues of the Shenandoah Valley. We are just minutes away from Bridgewater College, Eastern Mennonite University, and James Madison University with easy access to Shenandoah Regional Airport. Local businesses include SYSCO, Truck Enterprises Inc., Coors, Wal-Mart Distribution, Merck, Walker, Tyson Foods, Cargill Foods, and Packaging Corporation of America. If it is recreation and fun you are looking for, this hotel is convenient to the Valley Lanes, Rockingham County Fairground, Shenandoah National Park, Massanutten Resort, Luray Caverns, New Market Battlefield, Endless Caverns, Natural Bridge, Blue Ridge Parkway, and Skyline Drive. A great variety of restaurants in the Harrisonburg area are available for your dining pleasure. All our rooms come with the Simply Smart Bedding Collection, cable TV with HBO and optional pay-per-view services, microwave/refrigerator and high-speed Internet access. Come enjoy the Holiday Inn Express Harrisonburg! ... more   less 

Additional Information about Holiday Inn Express Harrisonburg

Address: 3325 S Main St, I-81 Exit 243, Harrisonburg, VA 22801-2675
Location: United States > Virginia > Harrisonburg
Price Range: $111 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Harrisonburg 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Holiday Inn Express Harrisonburg Hotel Harrisonburg
Holiday Inn Harrisonburg
Harrisonburg Holiday Inn
Hotel Style:
#7 Family Hotel in Harrisonburg
#7 Romantic Hotel in Harrisonburg
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