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Holiday Inn Harrisonburg

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1400 East Market Street, Harrisonburg, VA 22801
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Holiday Inn Harrisonburg
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146 Reviews from our TripAdvisor Community

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Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We've stayed here over many years. The attention to "DETAIL" has been slipping here. Breakfast is still - wonderful, 9 out of 10. The swimming pool seemed cold, but hey, that could be me. The hot tub was refreshing, but it had some sort of a "scum" floating in it. Our bathroom had just been repainted - nice paint, it... More 

Helpful?
Thank Robert R
Murphy, North Carolina
Level Contributor
2 reviews
3 of 5 stars Reviewed January 3, 2016 via mobile

Hotel was great, staff was friendly. Room was comfortable, hallways could have used a vacuuming. Breakfast was lousy. Food looked Like cooks really didn't care, and tasted the same. Service was same did not really care

Helpful?
Thank Eric V
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear Eric, We appreciate you taking the time to rate and review our hotel. It is pleasant to know that you enjoyed our staff and accommodations! We do apologize that our breakfast was not completely satisfactory for you! We want you, our valued guest, to feel absolutely respected and tended to during all aspects of your stay, including in the... More 

Baltimore, Maryland
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 1, 2016

Whenever I travel to Harrisonburg I stay at the Holiday Inn. The hotel is a attractive pool area, a wonderful restaurant, and clean comfortable rooms. It is always a great place to stay. I always enjoy a drink at Casey's Bar and Grill on property as well!

Helpful?
Thank lexduke
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear lexduke, Thank you for your wonderful rate and review of our hotel! We are happy to be a comfortable and reliable home away from home for our guests! It is pleasant to know that you enjoy our restaurant and pool area during your visits. We hope to continue seeing you during your travels! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 22, 2015 via mobile

I'm not sure what all the bad reviews were about but I can tell you that after reading those bad reviews I called ahead and asked for the king suite and they gave it to me for no extra charge. The room was clean and we had no problems whatsoever! We thoroughly enjoyed our stay. I usually never write reviews... More 

Helpful?
Thank Rasheen P
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear R. Patterson, Thank you very much for taking a moment to share your experience with us! It is so pleasing to know that you gave a chance and had a nice, comfortable stay with us despite negative reviews. We strive to make our guests feel cozy and at home while staying with us! We can't wait to have you... More 

Asheville
Level Contributor
122 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 21, 2015 via mobile

Best place to stay in the area. Desiree and Lena at the front desk are terrific! Friendly, yet professional. Has indoor pool, bar, clean, comfortable rooms. What else could you want in a hotel? Nicely appointed halls. We stayed when traveling home from NJ. We found a couple of great places to eat nearby, including a great bagel place across... More 

Helpful?
Thank BadNews1320
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear BadNews1320, Thank you for all of your kind comments about our hotel! We are very proud of our hospitality driven staff and are happy they impressed you! It is also pleasing to know that you enjoyed our different amenities. There is a lot to see and do in the Shenandoah Valley, you should certainly visit again in the near... More 

Washington DC, District of Columbia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 19, 2015

While the staff was friendly and attentive, the hotel needs a renovation. Our King bedroom had a headboard that looked like 20 people had carved into it. The rug was worn, and the old window heating systems sounds like a car starting in your room every 20 minutes or so. The location is great for all you need to do... More 

Helpful?
Thank Tom8748
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Thank you for taking a moment out of your day to rate and review our hotel. It is great to know that you enjoyed our staff and that they took care of you during your stay! I do apologize that the quality of your room was not satisfactory. I am excited to announce that beginning February 2016 we will be... More 

slidell, la
Level Contributor
134 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed November 14, 2015

After driving the Blue Ridge Parkway, we decided to stop in Harrisonburg before continuing on the Shenandoah Skyway. An event in town found us unable to secure a room. We had been to two hotels before stopping here. The front desk informed us there was no vacancy. The helpful people began calling other hotels in the surrounding towns. When the... More 

Helpful?
Thank gabbygigi
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear gabbygigi, Thank you for taking the time to rate and review our hotel! It is pleasant to know we were able to accommodate your needs for a room during a busy night. It is appreciated that you shared your experience and the steps our staff took to assist you during your travels. We hope you enjoyed the area during... More 

Milford
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 26, 2015

We visited our daughter at JMU for the weekend. I called many, many hotels and the Holiday Inn was one of the few that still had a room available for a busy Family Weekend. When we pulled in the parking lot was deserted a it looked a little creepy, BUT much to our surprise the inside was updated and really... More 

Helpful?
Thank 2kids3dogsMom
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear 2kids3dogsMom, Thank you for taking the time to share your experience at our hotel. We are very glad you were able to book a room in the area for Family Weekend at JMU! It is pleasant to read that you enjoyed our decor and pool area! We hope your daughter is able to enjoy some swimming during your next... More 

Richmond, Virginia
1 review
2 of 5 stars Reviewed October 24, 2015

Took a risk and stayed here. It was a mistake. Currently sitting in the hotel room. Can't turn the tv up loud enough to hear it over the A/C unit (THAT DOESN'T WORK) and my wife has been waiting for 30 minutes for maintenance to come up and fix our shower because there is no hot water. Accommodations are subpar,... More 

Helpful?
Thank Jon S
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear Jon, I am very concerned with the quality of your stay based on your review. I am terribly sorry that the AC unit was not functioning properly and created too much noise. I also understand the disappointment in waiting for an issue such as no hot water to be resolved. We certainly did not have our best foot forward... More 

Level Contributor
272 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed October 14, 2015

This location is very dangerous to drive to! It is right off of Route 33 but you have to cross in front of two lanes of oncoming traffic to get on the road going up to the hotel. It seems like the design was an after thought! They remodeled the indoor pool although neglected to heat it!!! The lobby was... More 

Helpful?
Thank ChrisnSC
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear ChrisnSC, I understand that our location is a little tricky to drive to and am sorry if this caused you any inconvenience while traveling. We are very proud of our spacious pool area and remodeled pool! Recently we were having trouble with our pool heater but that has been resolved. We currently do have a heated pool again and... More 

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