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SpringHill Suites Hampton

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SpringHill Suites Hampton
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195 Reviews from our TripAdvisor Community

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Showing 193: English reviews
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed at Springhill Suites in Hampton Virginia from July 28th - July 31st, my stay was supposed to be from July 28th -August 1st. During my stay I received Great Hospitality from your guest service, however, during my stay from the first night my son kept experience itchy bumps on him so on that Sunday morning at 4:30am... More 

Helpful?
Thank Sugie K
Charles B, General Manager at SpringHill Suites Hampton, responded to this review

Sugie K - Thank you for sharing your feedback with us. I apologize for any missed communication from our hotel and/or staff. I would be more than willing to speak with you. Please contact me direct at the hotel at (757) 310-6333, so that we can discuss your stay with us in more detail. Again, I apologize about your stay... More 

Washington DC, District of Columbia
Level Contributor
78 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here one night while spending time at Busch Gardens. About 20 minutes from the amusement park but significantly better value I found than staying right in Williamsburg, so the drive was worth it. Clean hotel, our room was comfortable and we had no issues. Staff was friendly. Would stay here again. Many restaurants and shopping close by.

Helpful?
Thank Ilyngirl
Charles B, General Manager at SpringHill Suites Hampton, responded to this review

Ilyngirl thank you for sharing your wonderful experience with others. We are so glad you enjoyed our hotel, the location and the area of Hampton Roads. The staff and I look forward to seeing your family and you in the future. Hope you had fun at Busch Gardens! More 

Washington, DC
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I wrote a previous review that showed issues and vowed I wouldn't return. Due to a family emergency/funeral that required travel on short notice, we had to come back. My expectations were low based on previous experience. Check in was fast and before hand I called to request that there be linen for the sofa bed and Carrington made sure... More 

Helpful?
Thank MsPerfection
Charles B, General Manager at SpringHill Suites Hampton, responded to this review

MsPerfection - Thank you for your feedback. We are so happy we improved from your last visit and hope to see you in the future, when in the area. Carrington thanks you for the kind words. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2016 via mobile

We stayed at this hotel for 1 week. We had two rooms. The rooms were very clean,so was the hotel overall. Every morning, there were hot eggs and sausage along with fresh fruits, boiled eggs,bagels, toast, muffins,and yogurt. You could also make your own Belgian waffles and put fruit or whatever on top, along with adding your favorite toppings to... More 

Helpful?
Thank LISA T
Charles B, General Manager at SpringHill Suites Hampton, responded to this review

Lisa T - Thank you for you feedback. We are so glad you enjoyed your stay with us. The staff has checked the pool area and will continue to check it during high volume periods. We look forward to seeing you soon. More 

Greensboro, North Carolina
Level Contributor
154 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed July 7, 2016 via mobile

This hotel gets 3 stars because of the friendliness of Carrington and Charles! They worked the entire 5 night stay. If not for them would be rating no more than a 2. The hotel looks older inside with maybe some updating at some point. I think it may look older due to lack of sufficient cleaning. First night arrived late... More 

Helpful?
1 Thank Bankerchic77
Charles B, Manager at SpringHill Suites Hampton, responded to this review

Bankerchic77 - Thank you for your feedback. We sincerely apologize that the hotel did not meet your expectations. The department leaders and I feel we have corrected the issues. We hope to have another opportunity to serve you as our guest in the future. More 

Central Valley, New York
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 6, 2016

The hotel is in a wonderful location. Within half an hour or less of the many attractions of the area. Williamsburg, Jamestown, Yorktown, Virigina Beach, Norfolk... Staff was friendly and accomodating.. Although when I went down to the pool / hot tub... The pool was bit murky and the hot tub had a green hue to it... The towel rack... More 

Helpful?
1 Thank Richard D
Charles B, General Manager at SpringHill Suites Hampton, responded to this review

Richard D - thank you for your feedback. We appreciate you haring your experience with us. I do apologize for the few oversights the staff and I made during your stay. The department managers and I feel we have rectified and corrected these oversights. Thank you for staying with us and we look forward to seeing you soon! More 

1 review
5 of 5 stars Reviewed June 29, 2016

Our family enjoyed the spacious, upgraded accommodations! The generous complementary buffet breakfast was a much appreciated and welcome service. The staff was wonderful! We plan to make SpringHill Suites our "home away from home" for our next family reunion. Many thanks to all of the staff, and please keep up your excellent service! We also thank your staff for finding,... More 

Helpful?
Thank Maureen I
Charles B, Owner at SpringHill Suites Hampton, responded to this review

Maureen I - Thank you for your feedback. The staff and I appreciate the kind words. We are so happy that your enjoyed your stay and look forward to you soon! Again, thank you! More 

Grand Rapids, Michigan
Level Contributor
136 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 24, 2016 via mobile

This hotel has the nicest staff. Everyone was friendly. Our room was clean and we had a fridge, sink and microwave. The pool and hot tub aren't huge but our kids had a great time. We would definitely go back.

Helpful?
Thank jjlutefisk
Charles B, General Manager at SpringHill Suites Hampton, responded to this review

Thank you for your feedback. The staff and I were delighted to hear you enjoyed our hotel and your stay with us. We look forward to seeing you soon. More 

Saint Cloud, Florida
Level Contributor
112 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 21, 2016

I stayed at this hotel with family for a few days to attend a wedding. Location was pretty good. You have a strip mall with a few restaurants across the street and if you have a car, you have the Peninsula Town Center 5 minutes away which has even more restaurant options. The hotel stay was overall a good stay.... More 

Helpful?
1 Thank CenFLGuy
Charles B, General Manager at SpringHill Suites Hampton, responded to this review

CenFLGuy - Thank you for your feedback about your recent stay. We glad you enjoyed your stay overall and plan to return. I have discussed the few concerns about the TV, room odor and pool area with our team and we will look into these to ensure everything is working correctly. Again, thank you for your feedback and look forward... More 

Newport News, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2016

I live in the area and needed a room for visiting family members. I had never stayed at this hotel previously, upon walking in I was very impressed with the cleanliness, and how nicely decorated the entry was. The hotel staff greeted us as soon as we came in. Marriott has a great program where you can check in ahead... More 

Helpful?
Thank smslogs1973
Charles B, General Manager at SpringHill Suites Hampton, responded to this review

smslogs1973 - Thank you for your kind words and sharing your wonderful experience with this review. The staff works very hard daily to meet every need of every guest. We look forward to seeing you soon! Again, thank you! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Springhill Suites Hampton, VA is a great choice when visiting Hampton Roads. Complimentary healthy breakfast buffet, wireless internet throughout the hotel and parking. You will be close shopping and Hampton Coliseum. ... more   less 

Additional Information about SpringHill Suites Hampton

Address: 1997 Power Plant Pkwy, Hampton, VA 23666-3157 (Formerly Springhill Suites Hampton Coliseum)
Location: United States > Virginia > Hampton
Price Range: $90 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Hampton 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Springhill Suites Hampton Coliseum Hotel Hampton
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