Recently visited Hampton Virginia. I had an excellent stay. Bianca took great care of me. My flight arrived late and she notified the night shift to maintain my reservation. During my checkout she extended reservation to accommodate flight. Outstanding customer service by…
Staff was very helpful about what to do in the area, especially Bianca. Easy route to downtown and the freeway. Best local joints are a bit of a drive, but not outrageous by any means. Clean rooms with an average breakfast.
Our reception upon arrival was inviting and expedient. Our room was clean, spacious, and functional. The Springhill Hotel provided all that we needed for our weekend stay. We shall stay at this hotel the next time we visit Hampton and need a hotel.
We stayed three nights here with our family of four. First, the staff was wonderful! We did not walk by a single person who did not welcome us, say hello, or strike up a conversation. To management-whatever you are doing to train your staff in hospitality, keep it up! My only…
I stayed one night at Hampton SpringHill Suites and was quite impressed beginning with the young lady (Bianca) who checked me in despite having already gone off the clock. She volunteered to assist with the checkin of a line of customers checking in around 10pm. She could have…
"Get a first floor room, the higher floor had poor water pressure in the sink and the wait for the elevator can be many minutes."
"Rooms are very well designed and comfortable. Couch is VERY COMFORTABLE!"
"Be kind to those who serve in the Service industry, it goes a long way."
"Rooms are spacious."
"5th floor facing the back"