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Extended Stay America - Hampton - Coliseum

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Extended Stay America - Hampton - Coliseum
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66 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Edison, New Jersey
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 3, 2016

good place to Stay, clean and refurnished. However few of the staff member were not helpful and dont expect to get anything if you missed to take from home. We never got breakfast on 2 days of stay and they didnt even had coffee

Helpful?
Thank ANBAN79
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 26, 2016 via mobile

The room was clean and quiet, there was a small issue when we checked in and the general manager Shaleesha was amazing and took care of the issue right away !! Very friendly staff and professional . The hotel is in a nice area and police station right behind it. The location was great , central to the area .... More 

Helpful?
Thank Tpardus
Washington DC, District of Columbia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 20, 2016

My first stay was great. I had the king suite which was really huge and a great price. Everything was nice and clean. The beds were comfortable and the bathrooms are spacious. Also has 2 tv's in the king suite. The next time I stayed wasn't as nice as the first time. I had a regular 2 doubles room. The... More 

Helpful?
Thank SWKfrmDC
Wallington, New Jersey
2 reviews
4 of 5 stars Reviewed April 7, 2016 via mobile

Front desk experience GREAT!!!! Very friendly and courteous. The rooms were in great shape and clean. What I did notice is that the cleaners do not wipe the bathroom counter tops off. After cleaning it, the towel was dirty. This was my 2nd stay in two weeks and I would stay again

Helpful?
Thank Toshia M
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

Thank you for your recent review of your stay. We appreciate you letting us know about the cleanliness issue you experienced. I will be sure to share your comments with our housekeeping staff. We are sorry for this issue, but are glad to read that we were able to provide you with a positive stay overall. It’s great to hear... More 

Wagram
1 review
3 of 5 stars Reviewed March 29, 2016 via mobile

Nice and clean room. No smoking within 100 ft. of front entrance but lots of cigarette butts around entrance. We could hear the ppl above us playing with their dog on the floor and one night the dog barked for at least 3 hours because it was left alone. When the ppl came home the thumping of them playing with... More 

Helpful?
Thank Constance M
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

Thank you for your recent review of your stay. Please accept our apologies for the inconveniences you experienced. Thank you for taking the time to write a review of your stay. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure that each guest has a comfortable stay.... More 

Orlando, Florida
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 8, 2016 via mobile

Rooms were clean and nice amount of room. Everything was in working order. Front desk staff was fantastic! The breakfest bar is just that a bar in the lobby with muffins, coffee and gronal. Your only given one utensil of every type and one bowl and one plate. For a room of two... I digress. Great stay overall!

Helpful?
2 Thank Eric M
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that our amenities were not to your expectations. We are sorry for these issues, but are glad to read that we were able to accommodate your needs with a satisfactory stay. It’s great to hear that you enjoyed our comfortable rooms... More 

New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 22, 2015

I called the hotel the night before to confirm my reservation and also to notify them I would be checking in late. Upon my arrival, the staff informed me that there was a problem and that there were no more rooms available except for one that they "thought was available but did not know how someone got into it." Twice... More 

Helpful?
1 Thank christy w
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the confusion you experienced at check-in. To uphold our company's high standards, we will closely monitor our room inventory moving forward and will retrain our front desk staff. We continually work to improve our hotel, so I really appreciate you... More 

1 review
1 of 5 stars Reviewed December 18, 2015 via mobile

I booked my room in August (4 months in advance) and a week before my reservation, Expedia called to say that the hotel had been overbooked and they had to move us to a hotel 15 minutes away. The whole point of booking this hotel was so we could walk to the Hampton Coliseum, but after being kicked out to... More 

Helpful?
Thank Car0lineW1241
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that we were unable to accommodate your stay. To uphold our company's high standards, we will closely monitor our room inventory moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It... More 

Denver, Colorado
1 review
1 of 5 stars Reviewed December 1, 2015

i just had the worst cancelation experience ever. after they couldn't find my reservation and it took 3 people to do so. they couldn't even send me a cancelation email. i will advise everyone to to double and triple check your reservations and cancelations with this place. my recommendation don't stay here

Helpful?
Thank biancointhemtns
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will retrain our front desk staff to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you... More 

Gatesville, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 6, 2015

Very frustrated because the hotel overbooked for the weekend we were to stay. We were turned away and shipped over to another hotel several miles away from our convention. I had booked our room three months in advance, but that did not matter. Be very careful in booking with this hotel on a busy weekend. Rooms were not ready at... More 

Helpful?
Thank Barbara W
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Hampton - Coliseum

Address: 1915 Commerce Drive, Hampton, VA 23666
Location: United States > Virginia > Hampton
Price Range: $71 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Hampton - Coliseum 2*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Hampton / Coliseum Hotel Hampton
Extended Stay Hampton
Hampton Extended Stay
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