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Crowne Plaza Hampton Marina

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About
Location
Cleanliness
Service
Value
Nestled between renowned Hampton University and the celebrated Virginia Air & Space Museum, our lodging is the only waterfront hotel in Hampton, VA. Our newly renovated guest rooms provide floor to ceiling views of downtown Hampton or the Hampton River.
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Property amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Golf course
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Location
Full view
83Good for walkers
Grade: 83 out of 100
19Restaurantswithin 0.25 miles
6Attractionswithin 0.25 miles
Reviews & more
545Reviews
238Photos
4Q+A
100Room tips
Traveler rating
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+7
First let's start with the good news: had a beautiful, clean king size room with a view of the Hampton Marina and Hampton University. However, other creature comforts were a bit off. The bed was the weird mix between squishy soft and firm while the pillows were radiating heat
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Response from Hampton109, Director of Sales at Crowne Plaza Hampton Marina
Responded yesterday
Thank you for taking the time to write about our hotel . We apologize that you had an issue with the internet. We do have high speed free internet service for all our guests as we understand that in today's day and age internet is a MUST ! We would love ot have you back and give us another chance.
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We loved our stay. Close to the Hampton VA Hospital, just what we wanted. Great room, comfortable beds, if we had had a better view(room 206) it would have been perfect. The food was great, we ate in the bar once, and had room service twice, perfect for after my husband's s
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Response from Hampton109, Director of Sales at Crowne Plaza Hampton Marina
Responded 2 weeks ago
Thank you so much ! Yes, we remember you and are thankful to you for choosing us! We hope your husband is doing good now and hope that you will choose us the next time you are in the Area!
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We visit this location almost every other month. We always feel at home. The resturant service good drinks, an amazing salad with grilled shrimp, and the crabcakes....wow!!! Staff is great! Thanks Nahvah Benton for always providing top notch service.
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Response from Hampton109, Director of Sales at Crowne Plaza Hampton Marina
Responded 2 weeks ago
Thank you so much for making us your Home away from Home! We truly feel honored to be your choice every other month! Nahvah, says a special thank you for acknowledging her hard work! Guest like yourself keep us motivated to do our best every single day !
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I was in love with my stay at the Crowne Plaza in Hampton this weekend. From the moment my man and I walked in, we were greeted with friendly service and great hospitality! Specifically Nahvah B. and Erika G. were the livest of the bunch and we engaged in great conversation durin
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Response from Hampton109, Director of Sales at Crowne Plaza Hampton Marina
Responded 3 weeks ago
Our entire Team at The Crowne Plaza Hampton Marina, would like to thank you for your wonderful review describing the beauty of our location. Right on the water with the best views of Sunrise and Sunsets! We are very honored by your kind words and look forward to having you back with us soon! Nahvah and Erika say a special thank you for noticing their passion for their work!
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If you wish to utilize space at this location, make sure you ask for Eric Wilson. This is an awesome young man that enjoys serving others. He was very professional and smiled the entire time. He made sure that we had everything that we needed during dinner and was very pleasa
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Response from Hampton109, Director of Sales at Crowne Plaza Hampton Marina
Responded Nov 5, 2018
Thank you so much for personally taking note of Eric and his extraordinary work ethic! The Team at The Crowne Plaza has only one motivation and that is to take care of our clients ! When we get appreciated by our guests, we know we made a difference! It was a pleasure to serve your group at the Crowne Plaza and we look forward to having you back with us soon!
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Business Center & Event Rooms
View from a corner room on the 6th floor
Stain on couch
the bug in our room that the front desk thought was ok b/c we were close to water.
Absolutely disgusting.
very basic shower - only one wire rack; wish could photograph temperature issues with the handle
Previous
I want to know with all the complaints why does this hotel remain this way? 1. Has the health department came out. 2. What does BBB have to say? 3. Why on earth the only response we get from the manager is "Thanks for the feedback" when guest have pictures family members being bitten by bugs and pictures of roaches?
We are very grateful to all our guests who have had a great experience at the Crowne Plaza Hampton marina to write about it. As for the condition of the property, we have, like all hotels Terminix services come in as scheduled. We have our health inspections as scheduled. We encourage you to come and experience the property and like one of the reviewer stated, he looked for the bugs and didn't find any . People read the reviews and look for issues and the best way we can stand by our service is when they find none! We appreciate all feedback and it just makes us better. We have worked hard on this property and we promise to do better each day .
0 votes
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There used to be a crane that visited every year back around 2012 and 2013. It was a tall crane that hung out on the dock by the restaurant looking in the windows and begging the restaurant staff for scraps. What was his name? The staff named him? Can you ask the staff that worked back then if you don't know? Does he still come around? We loved the hotel, staff, restaurant and the oyster Rockefeller and lobster bisque. We talk about that meal and bird quite often. Please refresh our memory!
Do you allow dogs?
Only Service Dogs.
1 vote
is there free parking for event attendees?
All Hotel guests get to use the parking garage adjacent to the building at no cost . You use your room key to enter and exit the garage. If you're just attending an event and not staying at the hotel depending on the event there may be a parking charge.
0 votes
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"9th floor, east side"
"higher floors have better view - ask for marina view"
"Rooms on the top floor overlooking the Marine they view is priceless."
"Watch out for the roaches and leaking rooms during a rain storm"
"Marina view rooms are best as long as you don't have a big green roof in front of your room."
Previous
PRICE RANGE
$84 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza hampton marina hotel hamptonhampton crowne plaza
LOCATION
United StatesVirginiaHampton
NUMBER OF ROOMS
173
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