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Ambassador Inn & Suites

2138 West Mercury Blvd, Hampton, VA 23666
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1 room 1 adult
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44 Reviews from our TripAdvisor Community

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Southbury, Connecticut
1 review
1 of 5 stars Reviewed December 22, 2015

Wow, not sure where to begin. A few friends and I opened the door to our room and were met with water dripping from the ceiling in multiple places, cockroaches in the bathroom and a very strong stench of mold. I went back to the front desk and got a room change, but our new room was only slightly more... More 

Helpful?
Thank Scott M
New York City, New York
Level Contributor
2 reviews
1 of 5 stars Reviewed December 20, 2015

It was pretty cheap which was the only good thing about it. It is definitely a motel feeling. Shady characters walking around. The manager tried to charge me twice at check in (I booked via expedia and the payment was already received) My necklace got stolen my second night there. Sheets smelled so bad, carpet was really stained and dirty.... More 

Helpful?
Thank 2015_NEWYORK
Providence, Rhode Island
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 20, 2015

check in was not good. our party got there a little after 12pm & we were told that check in was at 3pm. understandable. we go back minutes to 3pm and we were told our rooms(2) were ready. we step into our rooms and it smelled like cigarettes. the pillow cases had makeup stains on them. the cover sheets had... More 

Helpful?
Thank Tania A
Newport News, Virginia
1 review
1 of 5 stars Reviewed October 8, 2015 via mobile

The worst hotel experience ever! My family and I came to this location by website and word of mouth. The owners, Harshad & Swati Barot, and their manager, Shawn, were rude and very disrespectful claiming that our "black" nationality did not matter. The first room he gave us was dirty and smelled like someone just finished having sex. In the... More 

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Thank Al M
Orange, New Jersey
1 review
1 of 5 stars Reviewed October 1, 2015

I booked this holel for 2 nights. This place was so nasty!!!!! I cancelled my second night. I would have canceled my first night but I arrived very late. It was so nasty i was unable to sleep. I stayed up half of the night looking for another hotel. THE ROOMS LOOK NOTHING LIKE THESE PICTURES!!!!!!! THESE ROOMS ARE NASTY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Helpful?
Thank joe c
virginia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 12, 2015 via mobile

Starting with the front desk area and staff. Walking into the lobby the reviews were right...the lobby front desk had bullet proof glass, the front desk staff Bonnie wasnt there and walked in front outside/back area looking very strange. She didn't have my reservation (made through orbitz - note any outside reservations are faxed over to the hotel since it... More 

Helpful?
4 Thank shancrzd
Hampton, Virginia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 22, 2015

I stayed at this hotel I would tell everybody NO STOP DO NOT go to this hotel the manger and his wife are crazy as all out doors i think they are bipolar or something one second they were friendly the next well lets just say they turn on you like a pit bull the room was nasty the carpet... More 

Helpful?
7 Thank justbeinghonest2015
Russell, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 4, 2015

I checked into this hotel on a Monday evening. First I checked was the heater, which did not work. I was given another room. The next evening, I called the front desk to ask for clean towels, as the room did not get cleaned. By the time I checked out on Thursday morning, the room had not been cleaned once... More 

Helpful?
3 Thank Lori141414
Hampton, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed March 19, 2015

I stay here a few times a year when in the area and have seen this hotel go from scary, to awful scary, to not too bad, to a pretty nice place with friendly staff. Not fancy and not a lot of amenities, but large clean rooms and comfy beds with free wifi. That seems to be changing again...Karen the... More 

Helpful?
2 Thank ts a
Raleigh
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 11, 2014

The motel was extremely clean, the people were friendly, free parking and free Wi-Fi. It was so much better than I expected, my daughter actually wants to stay there again next year. She said the bed was soooo comfortable, I was actually able to sleep most of the night but I have back troubles, lucky for me they have elevators.... More 

Helpful?
Thank crystal2mysoul
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