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Came down due to a domestic violence case...all precautions taken.. yet when told exterior doors would NOT lock regardless of manipulation of doors, response was " nobody's perfect..."
Regardless of circumstances for stay!More
Thank Kelly W
Response from GmCharity, General Manager at Comfort Inn GrundyResponded 1 week ago
I do apologize on behalf of my staff for this issue and you can rest assured that this will be dealt with immediately. I have ordered all the necessary parts to fix the locks on the doors. Once again I do apologize for this inconvenience...More
Nice facility in downtown Grundy. The staff is very nice and provide excellent service. Their recommendations for dinner was great! Very knowledgeable staff. The hotel manager is very polite and courteous. She inspires in her staff to make guests feel at home. She is always...More
Thank David M
Response from gmva079, General Manager at Comfort Inn GrundyResponded April 21, 2017
Thank you so much for all your kind words we here at the Comfort Inn are so pleased that your stay with us was so enjoyable. We strive for excellence in all areas of services for each and every guest that stays with us. The...More
This was only chain hotel near my business meeting. Because there was no competition, I was concerned about the quality of service. WOW! Every single person treated me royally. The rooms were clean and fresh; the staff was always smiling and helpful; and the price...More
Response from GmCharity, General Manager at Comfort Inn GrundyResponded June 19, 2017
Thank you so much for all the kinds words we really appreciate it. We are honored that you chose to stay with us here at the Comfort Inn. All of the staff here were encouraged by your kind words and would like to thank you....More
This facility has become our default choice when visiting relatives in the area. Always a clean, comfortable, and quiet room and friendly, helpful staff. This trip it was Charity at the Front Desk and Lora the breakfast attendant who provided the great service. As always,...More
Response from gmva079, General Manager at Comfort Inn GrundyResponded June 15, 2017
Thank you so much for taking the time to complete our online survey. All of the staff here appreciate all the kind words and are delighted that you choose to stay with us here at the Comfort Inn. I want to personally thank you for...More
It was ok -- the "hot" breakfast was not good but there were other items. The rooms were fairly clean, although my daughters room smelled of urine and when she complained they were told a family of 5 stayed there for a month and dirty...More
Thank Barbara K
Response from GmCharity, General Manager at Comfort Inn GrundyResponded May 9, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the odor on your recent visit. I have shared your feedback...More
$113 - $162 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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