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Candlewood Suites Glen Allen

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Candlewood Suites Glen Allen
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55 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Tatum
Reviewed 2 weeks ago via mobile

This is a great place to stay I have stayed at this location the last 4 years it is very nice and clean the staff is very nice and helpful it's pet friendly it has a nice gym area and laundry area for gusts they even have a area that you can check items out that you may needed benders...

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Helpful?
Thank Steven N
Rebecca W, Front Office Manager at Candlewood Suites Glen Allen, responded to this review

Thank you so much for taking time to write a review about your recent. We do strive to make your stay a perfect one. We appreciate that you took the time complete a review on our hotel & staff; your stamp of approval is why is strive to do our best daily. We look forward to seeing you again!!

PA
Reviewed September 17, 2016

My husband and I stayed for one night on our way home from vacation down south. The room was clean and a nice size for a Junior suite The bed was very comfy and I LOVED the towels they use. We would definitely stay here again. My only "tip" for management would be..it would be better if the bed was...

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Helpful?
Thank queenlatida
Rebecca W, Front Office Manager at Candlewood Suites Glen Allen, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

nyc
Reviewed August 24, 2016

Checked into hotel...while checking in a discussion of vandalism about a guests car was going on. 2 people we viewing past security tapes on a moniter....talking about too dark to see clearly the vandalising going on. Later that evening a thunder storm was going on, and all the lights in my room including tv went dark! Thank goodness for my...

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Helpful?
Thank steven l
Rebecca W, Manager at Candlewood Suites Glen Allen, responded to this review

Thank you for your review. We appreciate you choosing Candlewood Suites North. I would like to apologize for you misperceiving what had occurred when you arrived. A guest had a dent in their rental car and wasn't sure if it happened in our parking lot or one of the other places they had been the night before. So we offered...

Virginia Beach, Virginia
Reviewed August 13, 2016 via mobile

Stayed with my husband for the night and the room was spacious with a decent sized bathroom. These rooms have a kitchen in them, which is nice because you get a full size frig. I wish they offered more travel samples in the rooms like other hotels; you only get shampoo and body soap. But they have a mini shopping...

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Helpful?
Thank djinvb
Rebecca W, Front Office Manager at Candlewood Suites Glen Allen, responded to this review

Thank you for taking the time to write a review about your recent stay at Candlewood Suites North. Your feedback is important to us. We do have other amenities at the front desk for our guests needs, things that may have been forgotten like tooth brush and tooth paste,. We also have additional items in our Cupboard. Thank-you again for...

Chambersburg, Pennsylvania
Reviewed July 27, 2016

We stayed here only one night when our son's ball team made it to championships that caused us to need to stay in Glen Allen. We stayed here because the washer and dryers were free and we had 12 ball uniforms to wash. (the team stayed someplace else). Washer and dryers were all working properly. Our room was small but...

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Helpful?
Thank Biztraveler4two
Rebecca W, Assistant GM at Candlewood Suites Glen Allen, responded to this review

Thank you for your comments regarding your recent stay here at the Candlewood Suites. I am please our location was perfect for your needs. We look forward to serving you again on your next visit to Glen Allen.

GOLDSBORO
Reviewed July 15, 2016 via mobile

This place is my home away from home when I'm working in the Richmond area.. Mike is the man, Marci is very pleasant and nice to deal with, but All staff here is great to deal with here.I would recommend this place to any one traveling in this area.

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Helpful?
Thank jason h
Rebecca W, Front Office Manager at Candlewood Suites Glen Allen, responded to this review

Thank-you for taking the time to write a review about your stay at Candlewood. We do strive to make your stay a perfect one. Your stamp of approval is why we strive to our best. We look forward to seeing you again.

Reviewed May 29, 2016 via mobile

Accidentally got stuck in a smoking room but that was my fault. Im choking on the excessive air freshener they used to "try" masking the smell. Plastic bed protector was ripped (I was checking for bedbugs) and I noticed it. Walls were filthy like drinks were thrown up against the wall and never cleaned. Oh yeah, you hear a lot...

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Helpful?
Thank Cierra G
Rebecca W, Front Office Manager at Candlewood Suites Glen Allen, responded to this review

We apologize that your experience at our hotel was less than satisfactory. We appreciate your feedback, it is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Sheffield Lake, Ohio
Reviewed April 26, 2016

Clean and friendly. Only problem was close to I 95 so heard road noise. Both treadmills were broken in the fitness center but we were offered use of the ones at adjoining hotel. Close to restaurants and grocery stores.Convenient access off of I 95. Nice kitchen amenities.

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Helpful?
Thank Dale C
ManagementTeamGM, Manager at Candlewood Suites Glen Allen, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. We appreciate the valuable feedback. Thank you for your business and we look forward to your next stay. Warm Regards, Hotel Management

Reviewed March 30, 2016 via mobile

I like this hotel. I don't understand the negative reviews calling it a dump. It is not a dump. My room, 114, is super clean and comfortable. My window opens! It has a full fridge, dishwasher, microwave, and range top. The bed is really comfortable, with 4 fluffy pillows.

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Helpful?
Thank Nancy-Annette C
ManagementTeamGM, Manager at Candlewood Suites Glen Allen, responded to this review

Dear Nancy, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Warm Regards, Hotel Management

Frinton-On-Sea, United Kingdom
Reviewed February 22, 2016 via mobile

Don't expect room service, daily housekeeping, and in-house restaurant and bar and you won't be disappointed, as stated this is a place for people on long stays that want to look after themselves. The rooms are clean and reasonable, only issue is its close to the highway and the fridge is quiet noisy but bed is comfortable

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Helpful?
Thank Trevor H
ManagementTeamGM, Manager at Candlewood Suites Glen Allen, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Candlewood Suites Glen Allen

Address: 10609 Telegraph Rd, Glen Allen, VA 23059-4684
Location: United States > Virginia > Glen Allen
Price Range: $89 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Glen Allen 2.5*
Number of rooms: 84
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Also Known As:
Glen Allen Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites Glen Allen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not stay on first floor!”
 of 5 bubbles stevenl323, Aug 24, 2016 | Read review
“rooms on side of building away from interstate.”
 of 5 bubbles 874dalec, Apr 26, 2016 | Read review
“Easily located between Richmond and Kings Dominion.”
 of 5 bubbles MaggieC590, May 14, 2015 | Read review
“Ask for a room away from the freeway, as it's very noisy.”
  • Drawer's wood is chipped at the bottom and not aligned quite correctly
  • A/C in suite had cover over controls falling off
  • Main part of the suite
 of 5 bubbles nikec_13, Mar 17, 2015 | Read review
“Any of the rooms are good and I have stayed on all sides.”
 of 5 bubbles Fefenic, Mar 8, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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