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Hilton Garden Inn Richmond Innsbrook

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Hilton Garden Inn Richmond Innsbrook
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476 Reviews from our TripAdvisor Community

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Showing 472: English reviews
Norristown, PA, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Nice location not far from downtown. Situated near strip mall location so get the directions and street location. Not far from suburban mall and Starbucks. Was just close enough to get to local restaurants. Was near enough to be close to Maymont, our destination in Richmond.

Helpful?
Thank Darryl P
Tottenham, Canada
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Nice, new hotel. Updated rooms. Bar/restaurant downstairs. Great breakfast (included). Ale house restaurant right next door. 300+ beers. Very nice area. Easy to get to. Lots of restaurants and shopping close by...

Helpful?
Thank gordmtanner1
Berlin, Connecticut
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Just an average stay - was expecting more out of Hilton. Broken whirlpool spa, chipping paint at the bottom of the pol. Poor internet connections in the room as well. The staff was just ok. Again, nothing special there. Best part was probably the choice of eating venues in the plaza behind the hotel. Food at the "restaurant on site... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank cavedog117
North Haven, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

My wife & I stayed in nice room overlooking a beautiful garden, wonderful view. We had quite, clean room , and enjoyed a restful night on a comfortable bed. Coffee from the Keurig was fast and easy before continuing on or way.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard F
Akron, Ohio
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stay in many Hilton brand hotels - this is yet another run of the mill HGI. The location is right off the major interstate, with plenty of restaurants and shopping close by. The rooms and halls were not a clean as I prefer - there seems to be a management issue with the cleaning staff - as they were... More 

Helpful?
Thank Bryan B
Willow Spring, North Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel has a great location and you can walk to some good eateries. The staff is nice, the room was clean. I have been here before 2 years ago and returned to find it was just as nice as my previous stay

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank cia2a
Richmond, United States
1 review
3 of 5 stars Reviewed 1 week ago

Customer service was lacking, as was knowledge of the computer and problem solving at check in. No one bending over backwards to solve problems - subpar maintenance. Watched a maintenance staff in a filthy uniform with holes in his pants walk down the hall spraying windex on the carpet and stomping on the stains with his boot (no cloth or... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marlena R
New York City, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at this hotel. Very nice staff. Really welcoming and friendly. The place is very well kept and clean. The pool is a bit small, but looked perfect for families with kids. The room was sweet--- very clean and the bed comfortable. I was on the side of the hotel with a nice view of the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Walker J
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Walker, Thank you for the nice review on the hotel, staff and surrounding area. Sounds like you got the full experience. We are glad you enjoyed the stay and look forward to welcoming you back. More 

Smithville, United States
1 review
4 of 5 stars Reviewed 1 week ago

Enjoyed the bright dining area at breakfast and the friendly, professional, responsive staff. VERY enjoyable stay. Very clean property. Great location with lots of shopping, grocery stores (Whole Foods) and dining choices nearby. Would definitely stay there again

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David M
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

David, We are so glad you enjoyed your stay. Hope to see you again soon. More 

Batavia, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice property, convenient to western side of Richmond. Walking (as in, next door) distance to several restaurant options, including a really good Thai place. Starbucks very, very close. Clean, friendly, easy parking.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer B
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Jennifer, We are so glad you enjoyed your stay as well as Thai Flavor next store. We hope you are able to return to enjoy the area again in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Hilton Garden Inn Richmond Innsbrook

Address: 4050 Cox Rd, Glen Allen, VA 23060-3396
Location: United States > Virginia > Glen Allen
Price Range: $99 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Richmond Innsbrook 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Hilton Glen Allen
Hilton Garden Inn Glen Allen
Glen Allen Hilton
Hotel Style:
#5 Family Hotel in Glen Allen
#6 Romantic Hotel in Glen Allen
#7 Business Hotel in Glen Allen
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