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Hilton Garden Inn Richmond Innsbrook

708 reviews
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Traveler (42)
Room & Suite (38)
Dining (8)
Overview
  • Excellent50%
  • Very good28%
  • Average13%
  • Poor6%
  • Terrible3%
Travelers talk about
“front desk”(76 reviews)
“indoor pool”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Richmond Innsbrook
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (708)Write a Review
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Traveler rating
347
198
91
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23
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347
198
91
43
23
Show reviews that mention
All reviewsfront deskwithin walking distanceindoor poolexcellent stayrooms were cleanbusiness triphot tubshort pumpstaff was friendlyconvenient locationenjoyed my stayshopping and restaurantslots of restaurantswould stay here againvery nice hotelgreat place to staybed was comfortable
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1 - 5 of 702 reviews
Reviewed yesterday

I have been staying at this Hilton Garden every week for several months (by choice) for work during the weekdays. The staff continues to impress me with excellent service and friendly demeanor. They are always very welcoming and quick to resolve any issues that happen...More

Thank Michelle H
Hotel's Favorite
Reviewed September 3, 2017 via mobile

We stayed at the Hilton Garden Inn for two nights to attend a wedding. We found this property to be perfect to meet our needs. The weather was miserable and we enjoyed the use of the indoor pool and being close to the Short Pump...More

Thank cflippen
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded September 6, 2017

Cfippen, We are so glad you enjoyed your stay during the wedding weekend. Sorry we could not do anything about the weather but will make sure its beautiful during your return trip. Thank you for the business.

Reviewed yesterday

We stayed here for a weekend sports tournament because the group leader booked a block of rooms. Hilton should mean quality, but not here. The staff were great, especially the breakfast folks. That's really the only positive. The ceilings are low and cramped, the sheets...More

Review collected in partnership with Hilton Garden Inn
Thank Jerlit
Reviewed 5 days ago via mobile

We enjoyed our stay here. The hotel is modern, clean and comfy. The staff was very friendly and helpful. There are also some great restaurants in walking distance of the hotel. Price was reasonable for this level of quality.More

Thank 276hoss
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 3 days ago

276hoss, Thank you for taking the time to write a review and we are glad you enjoyed the Hilton Garden Inn Richmond Innsbrook for your stay. Thank you for also reminding our potential guest about the great restaurants within walking distance. We have some great...More

Reviewed 6 days ago

I was greeted every time I came "home" from work, the staff was phenomenal and attentive, and the room was perfect! Steven made me the absolute best banana nut pancakes I've ever had. I would come back again, simply for those pancakes.

Thank Joe T
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 3 days ago

Joe, Thank you for the review and we are glad you enjoyed your stay. We hope to welcome you "home" again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
$96 - $195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Glen Allen
#6 Romantic Hotel in Glen Allen
#7 Business Hotel in Glen Allen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$96 - $195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Glen Allen
#6 Romantic Hotel in Glen Allen
#7 Business Hotel in Glen Allen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (42)
Room & Suite (38)
Dining (8)
Pool & Beach (6)
Hotel & Grounds (52)
Bathroom (10)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
badgerfansx3
July 16, 2017|
AnswerShow all 5 answers
Response from LadyEll | Reviewed this property |
I had a car You may need to call them for that answer.
0
Votes
Cora C
August 18, 2015|
AnswerShow all 2 answers
Response from Carter M | Property representative |
Cora, Thank you for reaching out. The windows do open about 4 inches but have a safety bare that does not allow it to go further. The window is about 4 feet tall and opens from top to bottom. I hope this helps and please let... More
0
Votes
Cathy B
June 25, 2014|
AnswerShow all 2 answers
Response from Sara D | Property representative |
Unfortunately the hotel does not currently offer any shuttle services. The airport does have several rental car agencies as well as taxi services available.
0
Votes
Room Tips
"Double Queen beds were very comfortable."
Read review
"Hilton Honors Gold get free breakfast which was tasty and great for 5 member family"
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"Rooms overlooking the plaza may have some party noise. Better view, though."
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"Request a room on "The Pond" courtyard side, in the center of the hotel for a beautiful view. (Room..."
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