We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Richmond Virginia Center

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
SpringHill Suites Richmond Virginia Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

221 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 221: English reviews
Bethesda, Maryland
Level Contributor
106 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel is worn and dated. But seemed fairly clean and the staff is working hard. I only stayed one night and would probably not pick this hotel again unless it was refreshed. I don't want to stay in a hotel that looks like this.

Helpful?
Thank ajt4
Las Vegas
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

The service here wasn't necessary unfriendly, but it was far from warm and welcoming. When we checked in and got to our room, the floor was wet as if it had just been shampooed. We didn't complain because this was just a stopover and didn't want the hassle of moving rooms. I walked around in my socks for just a... More 

Helpful?
Thank DavidBLasVegas
Josh H, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear DavidBLasVegas, Thank you for taking the time to complete provide feedback in regards to your recent stay at the SpringHill Suites Richmond Virginia Center. I'm sorry to here about the challenges during your stay. Please note that we are taking your feed back to heart and we are working hard to improve the guest experience everyday. Your notes of... More 

USA
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is just average. I had two rooms on the first floor and it smells like they had a flood. The carpet was ripped and had black stains (room 103&105). The lobby is nice, but the rooms need to catch up to the lobby. Breakfast was ok, my family missed the waffle maker that most Marriott's have. We paid... More 

Helpful?
Thank tamcorre
Josh H, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear tamcorre, Thank you for taking the time to complete provide feedback in regards to your recent stay at the SpringHill Suites Richmond Virginia Center. I'm sorry to here that your experience was only average. While some hotels settle for average we are looking to exceed and over achieve. Please note that we are taking your feed back to heart... More 

Frederick, Maryland
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The check-in and check-out were exceptional as Khadeeja was very efficient and friendly. She even hand printed the welcome cards in gift packages for platinum level guests, a very nice touch.The room was very comfortable, though the carpet is a bit worn. Even though our room faced Route 1, there was minimal noise from the traffic. The staff are all... More 

Helpful?
Thank Bob G
Forest, Virginia
Level Contributor
141 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The first time I stayed at this property back in 2012, my only complaint at the time was lack of wifi in the rooms. I was informed via my original TA review that it was coming so I returned and have stayed here many times since then. My last couple of visits, I have noticed a lot carpet stains in... More 

Helpful?
Thank GRofVA
Management response:

Dear GRofVA, Thank you for choosing Springhill Suites Richmond Virginia Center. You brought up some good points in your review. Please note that we are improving cleanliness and room amenities. In addition you will be pleased to know that our detour should be remedied by the end of next month. With that being said our guest will have the great... More 

Lutherville, Maryland
Level Contributor
267 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Development has created a detour to the hotel off Brook Rd. No big deal. Check in was peculiar and rather long as their was another person by my name staying at the property. Yet the staff handled things relatively well. My room was nice and clean. AC worked well on a near 100 degree day in a top floor room.... More 

Helpful?
Thank CandyMan627
Management response:

Dear CandyMan627, Thank you for Choosing Springhill Suites Richmond Virginia Center. It was a pleasure to host your stay and we hope to see you again soon. More 

Philadelphia, Pennsylvania
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Was only here from 9pm-7am. Check in was easy enough. Room had two queens beds with comfy pillows, had a separate sitting area with a couch, table, mini frig and microwave. Bathroom was dated but the shower heated up nicely with good pressure. The area has most chain restrauant and stores. The rooms and common areas were clean and well... More 

Helpful?
Thank moggy2728
GuestServicesMegan, Guest Relations Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear moggy2728, Thank you for sharing your comments. I am glad you enjoyed your stay at our hotel! I am happy to hear that your check in process went smoothly and that you enjoyed your guestroom. I apologize for the construction in our area, we understand that it is inconvenient. Thank you again for sharing your comments, we hope to... More 

Pittsburgh, Pennsylvania
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stopped here after spending the day at Kings Dominion - this hotel was about 10 minutes away. They are working on the entrance road, and the detour signs aren't very obvious, but we found our way there. The staff was friendly and the hotel was clean. Our suite had two queen beds plus a queen sleeper sofa which we... More 

Helpful?
Thank Sue_loves2travel4fun
GuestServicesMegan, Guest Relations Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear guest, Thank you for sharing your comments. I am glad that you were able to take advantage of a fun-filled day at the nearby Kings Dominion! We apologize for the inconvenience about the road construction on the entrance road. I am glad that you enjoyed your spacious room and found the hotel clean and staff friendly. Thank you again... More 

Washington DC, District of Columbia
2 reviews
3 of 5 stars Reviewed 4 weeks ago

When we arrived, the room smelled like a locker room but was very clean. There was a lacrosse jacket left in the closet which I believed to be the culprit of the odor. I used my ipod on their convenient docking station to have a wake up alarm for the kids and I...by my own absent-mindedness I left it after... More 

Helpful?
Thank Micram1530
Randy G, Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear Micram1530, I sincearly sorry about the issues your experienced during and after your stay. Please note that I am committed to your satisfaction. I want to make this right. If you would to contact the hotel I would be happy to find a solution as to what happened. Please ask for the General Manager and I will be glad... More 

Berryville, Virginia
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

3.5 stars would be better. I was not a fan of our room. Weird layout. We had a king suite with sofabed. Other Spring Hill Suites I have stayed in, had the sofabed bed on the other side of a divider or a separate room. Not here. the sofabed was directly across from the king bed. If the sofabed is... More 

Helpful?
Thank MetMom
Randy G, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear Metmom, Thank you for choosing the Springhill Suites Richmond Virginia Center. I'm sorry to hear that you experienced these challenges throughout your stay. I am committed to your satisfaction and will be looking to ways in which I can improve upon these shortfalls. Though you experienced these challenges with your stay I would like to invite you back to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (32)
Viewed
Hotel & Grounds (10)
Viewed
Bathroom (4)
Viewed
Room/Suite (7)
Viewed
View from Room (3)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Glen Allen
0.5 mi away
Courtyard Richmond North/Glen Allen
0.3 mi away
Hampton Inn & Suites Richmond/Virginia Center
0.9 mi away
Comfort Suites Glen Allen
Comfort Suites Glen Allen
#6 of 22 in Glen Allen
4.5 of 5 stars 232 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Wyndham Virginia Crossings Hotel & Conference Center
6.7 mi away
Hampton Inn Richmond-West
Hampton Inn Richmond-West
#1 of 22 in Glen Allen
4.5 of 5 stars 576 reviews
1.7 mi away
BEST WESTERN PLUS Glen Allen Inn
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The lobby has been re-imagined that will allow you to discover a different kind of style and space. Located in suburban Glen Allen and just minutes to the West End business district, this incredible hotel puts you at the doorstep of everything Richmond has to offer. You'll find fresh, airy public spaces that will provide new areas for down time or time to meet up. Find what you need to stay on track utilizing the lobby computer and printer while the free Wi-Fi helps you stay connected. Start your day with our free hot breakfast and come home to our revived guest suites that give you more flexibility for your stay. ... more   less 

Additional Information about SpringHill Suites Richmond Virginia Center

Address: 9701 Brook Rd, Glen Allen, VA 23059-4580
Location: United States > Virginia > Glen Allen
Price Range: $111 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Richmond Virginia Center 3*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Marriott, Odigeo, Orbitz, Hotels.com, Hotwire and Travelocity so you can book your SpringHill Suites Richmond Virginia Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Richmond Virginia Hotel Glen Allen
Springhill Suites Glen Allen
Glen Allen Springhill Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay