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Richmond Marriott Short Pump

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100 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Fredericksburg, Virginia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

My fiance and myself love coming to this hotel when we have an overnight stay in Richmond. The hotel has a modern decor. We are always greeted warmly at check-in. There is a small snack shop behind check-in counter. The room was a good size. There is a safe , coffee maker and refrigerator in the room. The shower has... More 

Helpful?
Thank Janikki129
Lausanne, Switzerland
Level Contributor
394 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Not super convenient, far from most things but a nice Marriott with fair pricing. The gym was very small - they need to upgrade. Breakfast very expensive. I did sleep excellently though! The bar is also a bit too pricey

Helpful?
Thank ilovecorndogs
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

We appreciate you sharing your perspective with us. It is great that you slept well at our hotel as we have deluxe bedding, pillow-top mattresses, and plush duvets in our guest rooms. Nonetheless, we truly regret that we missed the mark on your overall experience. Your feedback is appreciated, and we hope to restore your confidence in us to welcome... More 

McLean, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We spent a night at the Richmond Marriott Short Pump recently while attending a wedding in the area. I had called ahead about the possibility of an early check-in and was cheerfully greeted and obliged by the front desk. When we arrived around noon, the property was very modern, clean, and welcoming. I was greeted by Zack (spelling?) at the... More 

Helpful?
Thank Megan M
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Thank you for choosing to stay with us while you were attending a wedding in the area. It is so wonderful that our team was very helpful and friendly to you. Our priority is to make our guests feel at home. We are also thrilled that you enjoyed your accommodations and the amenities in your room. However, we are very... More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This property is a gem! Newly remodeled interiors, from the lobby/front desk to all the guest rooms. Front desk staff was awesome. My room had a nice big TV, comfortable bed, a fridge (which was a surprise), and a walk-in shower with nice tile. Free parking on the premises...plenty of restaurants within a couple miles of the hotel. If you're... More 

Helpful?
Thank Forty2Twenty5
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

We are delighted that you enjoyed our renovations and the amenities in your room. It gives us the greatest pleasure knowing that we exceeded your expectations, so we appreciate your compliments. Thank you for your recommendation and we hope to welcome you back to the Richmond Marriott Short Pump the next time you are in the area. More 

Falls Church, Virginia
Level Contributor
244 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 898 helpful votes
5 of 5 stars Reviewed 1 week ago

We also wanted to get out of DC for the weekend so came here. We are SO glad we did! My husband is a lifetime platinum member & we always stay at Marriott. We recently were at the JW Marriott in Cuzco Peru and this hotel equaled the superb customer service we received there. It's definitely a 5 star property... More 

Helpful?
Thank DianeER
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

What an outstanding review! We cannot thank you enough for the compliments. It gives us great joy that you both highly rate us as 5-star hotel and it is wonderful to read our team ensured your stay was welcoming. Your overall feedback is appreciated as it is very helpful in order for us to improve on our services. We cannot... More 

Zanesville, Ohio
Level Contributor
172 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were on a trip from Virginia Beach heading home in Ohio and wanted to stop in the Richmond area to see some of the history. The hotel was very nicely done~not really our style but it was very classy looking and the bed was extremely comfortable! We stayed two nights and we were impressed that any... More 

Helpful?
Thank Tigercar5
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

It was wonderful to welcome you and your husband here. We are delighted that you both liked our renovations and found our staff members, Marcus and Jesus, were friendly and helpful to you both. We will share your kind remarks with them. Thank you for your fantastic review, and we look forward to welcoming you back to the Richmond Marriott... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

I was trying to find a hotel for one night in Richmond, VA close to Kings Dominion . Hotel is been updated 8 months ago. It is category 3. New large rooms, low king bed, large TV with great options on it, you can use youtube for free or access Hulu, Netflix using your own account aside from the HBO... More 

Helpful?
Thank A TripAdvisor Member
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Thank you for your recommendation! We are glad that our staff greeted you with such warm welcomes and that they were very accommodating. Our team always wants to make sure that our guests have the greatest experience with us. It is so great that you enjoyed the new renovations in our hotel. Our guests have access to a variety of... More 

New Jersey
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed a few times at the Marriott Short Pump when visiting family in the Richmond area. The hotel is immaculate and the staff quite friendly. The hotel is well located near many restaurants and shopping. It is also close (15 minute drive) to most attractions of interest in Richmond. Enjoy your stay and I know we will be... More 

Helpful?
Thank Rich S
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Thank you for the fantastic review and we truly appreciate your trust in us. It gives us great pleasure to know that our hotel exceeds your expectations. As you mentioned, we are close to many restaurants and shopping, so we are glad that you were able to explore those attractions. We hope to welcome you back to Richmond Marriott Short... More 

Bowie, Maryland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Had to spend one night in Richmond on business and had the best sleep ever at a hotel....The bed was so comfortable and relaxing I woke up feeling like a million dollars..... I wish all Marriott rooms were this nice and relaxing....

Helpful?
Thank tennisdc2
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

We truly appreciate your feedback and we are delighted to read that you had the best sleep ever at our hotel. We are thrilled that you could relax comfortably and wake up refreshed. Thank you for choosing us to stay with during your business trip. It would be our pleasure to welcome you back to Richmond Marriott Short Pump again... More 

San Ramon, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We usually stay four and five star places and found this Marriott checks all the boxes. They do everything absolutely right! What a relaxing refuge after a long day in the heat. Upon check in and throughout the stay the staff was friendly and courteous. The newly refurbished hotel is lovely. There are other big hotels in this area but... More 

Helpful?
Thank lightchaser
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Thank you for the wonderful review and we truly appreciate your business and trust in us. It gives us great pleasure to know that our hotel exceeds your expectations, especially since you are a world traveler. We are glad that you were satisfied with the amenities in your room and bathroom. Our hotel was recently renovated so it's great that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Richmond Marriott Short Pump is located in the Innsbrook office park, just minutes from Short Pump Mall. The hotel features a classy lobby bar, eclectic restaurant, more than 6000 square feet of meeting space and the fantastic service you have come to expect from Marriott. Innsbrook has beautiful landscaping and jogging trails that wind around the park's lakes. Nearby businesses include Capital One, Markel, Wachovia, Philip Morris, Genworth, PFG Food Group, CarMax and Circuit City. ... more   less 

Additional Information about Richmond Marriott Short Pump

Address: 4240 Dominion Blvd, Glen Allen, VA 23060-3391 (Formerly Richmond Marriott West)
Location: United States > Virginia > Glen Allen
Price Range: $143 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Richmond Marriott Short Pump 3*
Number of rooms: 234
Reservation Options:
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Also Known As:
Richmond Marriott West Hotel Glen Allen
Marriott Hotel Glen Allen
Marriott Glen Allen
Glen Allen Marriott
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