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Richmond Marriott Short Pump

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Traveler (144)
Room & Suite (44)
Dining (12)
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Overview
  • Excellent61%
  • Very good25%
  • Average6%
  • Poor5%
  • Terrible3%
Travelers talk about
“m club”(8 reviews)
“short pump”(38 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Richmond Marriott Short Pump
Special Offer: Member Rates
Hotel deals
Offers from Richmond Marriott Short Pump
Special Offer: Member Rates
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (199)
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LanguageEnglish
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Show reviews that mention
All reviewsthe concierge loungem clubshort pumpvery large flat screen tvmood lightingfront deskstaywell roomsnacks drinksthe bar restaurant areasliding glassusb portshotel is immaculateupgraded to a suitefirst floornice indoor poolplatform bedroom service
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1 - 5 of 199 reviews
Reviewed 2 weeks ago

This is a great spot in a great area, very nice hotel tucked away in an office park. It's a full service Marriott hotel with restaurant and gym and a great M club. It offers free parking which is great and the price was right.More

Thank Brr4346AD
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 2 weeks ago

We are excited that you found us! It’s delightful to hear that the Richmond Marriott Short Pump exceeded your expectations and that you received the personalized service we are so proud of. As a Marriott Rewards member, there are so many extra perks such as...More

Reviewed 2 weeks ago

What a great Marriott Hotel! We just stayed one night, but everything we experienced at this hotel was top notch. Staff was friendly and helpful, the Concierge lounge was perfect for a late night snack and for breakfast! Located near tons of shopping and options...More

Thank TarHeelsareBest
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 2 weeks ago

We are thrilled to learn that the efforts of our associates at Richmond Marriott Short Pump left you with such a positive impression. Putting great service into action is what we hope to achieve. It would be our pleasure to welcome you back again. Thank...More

Reviewed 3 weeks ago

I like this hotel and choose it whenever I am in Richmond because of the location, the rooms and the service. The rooms are nice sized, updated and very clean. The bathrooms are very nice, but I have been in a couple of rooms with...More

Thank Jude R
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 3 weeks ago

Thank you for choosing us as your home away from home during your travels to the area! It is always gratifying to learn when our guests enjoy their experience from start to finish and I’ll certainly let our team know how much you appreciated their...More

Reviewed 4 weeks ago via mobile

A lovely hotel in suburban Richmond. Was assigned a “Stay Well” room which was lovely. Not sure if the purported effects of the vitamin C shower are evidence based, but the lighting options, the air purifier, and the mattress were a treat. And made the...More

Thank Doctor-and-Lawyer
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 4 weeks ago

We are thrilled to hear you experienced one of our Stay Well rooms! This is a guest favorite at the Richmond Marriott Short Pump. It was our pleasure to welcome you to our hotel and it makes us truly happy to hear that our team...More

Reviewed March 1, 2018 via mobile

On entering you notice a welcoming fireplace, nice bar and lounge area. Front desk staff are attentive. The rooms are nicely decorated with a fresh modern feel. It all falls apart, though, when you look past the surface appearance and notice lack of general cleanliness...More

1  Thank Rebecca M
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded March 2, 2018

We are grateful that you’ve taken the time to share your experience. Our goal is to create the best possible stay, which is why we encourage our guests to let us know about their time with us. It is disappointing to learn that we may...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$139 - $290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$139 - $290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (144)
Room & Suite (44)
Dining (12)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
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lightchaser
July 23, 2016|
AnswerShow all 4 answers
Response from LAFRANCIS F | Reviewed this property |
Amazingly comfortable. I love a comfortable supportive bed.
1
Vote
TravelingThruEurope
December 22, 2015|
AnswerShow all 2 answers
Response from Saxeygirl | Reviewed this property |
I think the Club Lounge is for Marriott platinum members. We are so enjoyed it very much. Open most hours for soft drinks, coffee, and a few snacks and the breakfast was very nice. REAL scrambled eggs, fruit, sausage... More
0
Votes
CharriStewart
November 11, 2015|
AnswerShow all 3 answers
Response from Platinum2VA | Reviewed this property |
The pool area was painted and "refreshed" - acccording to my husband, who used the pool. He said that it was very pleasant, and the temperature was much better(warmer) than before the renovation.
0
Votes
Room Tips
"Ask for the spa rooms."
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"Pick another hotel that's not so tired"
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"Rooms 429 is a fabulous suite!"
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"Do not pay extra for a Stay Well room."
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