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BEST WESTERN PLUS Glen Allen Inn

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230 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Chambersburg, Pennsylvania
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I asked for a room on the top floor, we got one but it didn't smell good when we went in. I called the desk to make sure it was a non smoking room and she told me it was (322). I told her it smelled like smoke but we would stay, I just didn't want charged for being the... More 

Helpful?
Thank Biztraveler4two
Greenville, South Carolina
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was just a nights stay for us while passing through the area. It was a nice and clean place to stay. The parking was good and there was the typical breakfast in the morning. The check- in was easy and we would consider this as a place to stay if in the area again.

Helpful?
Thank soyouwillknow
Greenbelt, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The customers service was great, but it is great at 95% of the hotels I stayed. With blood stain on my bed, dirty toilet and slippery bad tub. I will not recommend staying here for $89.00 per night. Most of my stays are at Best Western, this one did not live up to the standard. A $49.00 per night hotel... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Lilouti R
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We had a terrible experience at this hotel. Very understaffed. THe only person working was one girl at the front desk and she was working very hard to try to both answer the phone and take care of the long line of customers at the front desk. We stayed here about 6 years ago and had a great experience, which... More 

Helpful?
1 Thank smb253brny
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here with our 8 month old daughter. The staff was amazing and friendly. The hotel atmosphere was kid friendly. The hallway our room did smell a little like smoke in the morning, but not when we arrived. The room we stayed in was clean. The breakfast was satisfactory.

Helpful?
Thank Casey Z
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for the wonderful review. We are so pleased you enjoyed your stay with us. We look forward to your next visit. Sincerely, Hotel Management More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago

Came here 2 nights ago and did not notice the sheets had hair on both beds. The following morning II inspected them after my child saw one, then I noticed some on my bed. I could not believe my eyes. I immediately told the maid that these sheets were not changed before I arrived. They obviously only made up the... More 

Helpful?
Thank pbelfrom
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make certain issues like this do not arise. Guest satisfaction is... More 

Sparta, NJ, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2016

The BW Glen Allen Hotel in Glen Allen, Va., was our last hotel stop on the way home after a 2-wk vacation to Florida. We had no res. but were able to get a really nice room (very clean and comfy!) on the 3rd floor. About 30 min. later a really BAD thunderstorm with near tornado-like winds tore through the... More 

Review collected in partnership with Best Western

Helpful?
Thank Jean K
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay with us. Thank you for your business and we look forward to your next stay! Sincerely, Hotel Management More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 16, 2016

I just checked in. The lady was to busy apparently to acknowledge I was there until I sad hello. When I checked in I mentioned there was a package I was waiting on and if I had anything and she immediately said no. She didn't even check for me, and she came across so rude about it I felt I... More 

Helpful?
Thank Tiffany H
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management More 

Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed June 13, 2016

I made a reservation for the weekend, June 10th through the 12th for our son's tournament sporting event in the area. We have stayed at a few BW's, both Premier and Plus tier hotels from BW. I did not find this hotel to be of the same caliber as the other 'upper-mid-range' "plus" BWs. The only positive comments I can... More 

Helpful?
Thank jjhcbr
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed June 10, 2016

Made a reservation though a Best Western operator and the price quoted on the phone was not the price I was told to pay when I got here. It was $10 more. The front desk couldn't help and customer service wouldn't help. I'll find a different place to stay next time.

Helpful?
Thank mwheee
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Glen Allen Inn

Address: 8507 Brook Rd, Glen Allen, VA 23060-4019
Location: United States > Virginia > Glen Allen
Price Range: $86 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Glen Allen Inn 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Glen Allen Hotel Glen Allen
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