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aloft Richmond West

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328 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Charlottesville, Virginia
Level Contributor
5 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

I've never stayed at an aLoft location but have been curious. This one is in the Short Pump area of Richmond, VA. Modern decor, very CLEAN, staff is laid back, helpful, and friendly. It's great for why we came...access to restaurants and shops without having to navigate the town. We live an hour away and just wanted to rest our... More 

Helpful?
Thank tjanks
Yorktown, Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I am a full service hotel manager, I've been in the business for ten years. My wife and I made a last moment escape to this property to visit a friend. The young lady that checked us in ( Don't know her name since she was wearing a tee shirt and had no name tag on ) was not what... More 

Helpful?
1 Thank spp797
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Stayed here for my birthday! I love this hotel, and I hate that I have to give them 3 stars. But I didn't go below 3 stars because it has a lot of gems to it. I'm going to have a lot to say (full disclosure lol). Let me start with the positives, because there are quite a bit. What... More 

Helpful?
Thank Adam T
Boone, North Carolina
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This Aloft although fairly new looked beat up .I was a bit shocked. The room we were assigned was also poorly maintained. Dog stains on the carpet food crumbs in the frig . Came back to room after a late dinner and loud music blasting from bar on first floor changed room to another room still stains on the carpet.... More 

Helpful?
1 Thank drpeaceman
Carneys Point, New Jersey, United States
Level Contributor
67 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 19, 2016

Overall Note: Ever wonder how ‘trendy’ hotels would be after the novelty wore off? This hotel shows it…….. The trend is not keeping up with the times and shows to be worn out. This Aloft hotel is in a really nice area and once you are in there is no reason to get back in your car until you leave.... More 

Helpful?
1 Thank richard9i
Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 7, 2016

Dirty.The staff were dressed in plain clothes-some without name tags. Extremely loud music bouncing off all of the buildings from the village green until after 10. I shared how awful our stay was at checkout and the employee said "That's a shame. You could hear it on the 4th floor? You should be here on Salsa Night." Never again!

Helpful?
1 Thank ckd11
USA
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed May 30, 2016

I have stayed at this Aloft before (eight months ago) and can see how badly the hotel has slipped. The common areas are being neglected and the hotel lobby and elevators are badly in need of cleaning. The refrigerator that holds the complimentary ice bags appears not to have been defrosted in a very long time. While taking a shower,... More 

Helpful?
Thank Boat52
Leesburg, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 19, 2016

I stayed at the Aloft Richmond West for a couple nights this week for a business trip. My needs are very basic, particularly when it comes to traveling, especially on business trips. I just need a nice place to sleep. However, this property frustrated me enough to write a review to warn any and all future guests to stay away!... More 

Helpful?
1 Thank Tristan B
Dunkirk, MD
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

We are SOG Gold & have stayed in Starwoods for years. Choosing this Aloft was a 'no brainer'. When we arrived the reservation system was down & they provided us with a free bar drink. They were very apologetic & nice. After 45 minutes or so we registered & were given a free breakfast coupon for the inconvenience. We reserved... More 

Helpful?
1 Thank aquadoc2000
Rome, New York
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 4, 2016

An avant-garde hotel just off I-64 in the heart of West Broad Village in Richmond, Virginia. Restaurants and shopping abound within immediate walking distance. A multi-level parking garage is available with assigned spaces for each room. Pets are welcome. The lobby is on the 2nd floor, as well as a bar, pool, snack bar, and exercise room. There are no... More 

Helpful?
Thank staylor2323
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Aloft Richmond West is set in the hot new West Broad Village lifestyle center, just minutes from shopping at Short Pump Town Center, the Innsbrook Office Park, and downtown Richmond. ... more   less 

Additional Information about aloft Richmond West

Address: 3939 Duckling Dr, Glen Allen, VA 23060-5895
Location: United States > Virginia > Glen Allen
Price Range: $111 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — aloft Richmond West 3*
Number of rooms: 135
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Also Known As:
Aloft Richmond West Hotel Glen Allen
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