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aloft Richmond West

3939 Duckling Drive, Glen Allen, VA 23060
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324 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Carneys Point, New Jersey, United States
Level Contributor
67 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Overall Note: Ever wonder how ‘trendy’ hotels would be after the novelty wore off? This hotel shows it…….. The trend is not keeping up with the times and shows to be worn out. This Aloft hotel is in a really nice area and once you are in there is no reason to get back in your car until you leave.... More 

Helpful?
Thank richard9i
Raleigh, North Carolina
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Dirty.The staff were dressed in plain clothes-some without name tags. Extremely loud music bouncing off all of the buildings from the village green until after 10. I shared how awful our stay was at checkout and the employee said "That's a shame. You could hear it on the 4th floor? You should be here on Salsa Night." Never again!

Helpful?
Thank ckd11
USA
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed May 30, 2016

I have stayed at this Aloft before (eight months ago) and can see how badly the hotel has slipped. The common areas are being neglected and the hotel lobby and elevators are badly in need of cleaning. The refrigerator that holds the complimentary ice bags appears not to have been defrosted in a very long time. While taking a shower,... More 

Helpful?
Thank Boat52
Leesburg, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 19, 2016

I stayed at the Aloft Richmond West for a couple nights this week for a business trip. My needs are very basic, particularly when it comes to traveling, especially on business trips. I just need a nice place to sleep. However, this property frustrated me enough to write a review to warn any and all future guests to stay away!... More 

Helpful?
Thank Tristan B
Dunkirk, MD
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

We are SOG Gold & have stayed in Starwoods for years. Choosing this Aloft was a 'no brainer'. When we arrived the reservation system was down & they provided us with a free bar drink. They were very apologetic & nice. After 45 minutes or so we registered & were given a free breakfast coupon for the inconvenience. We reserved... More 

Helpful?
1 Thank aquadoc2000
Rome, New York
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 4, 2016

An avant-garde hotel just off I-64 in the heart of West Broad Village in Richmond, Virginia. Restaurants and shopping abound within immediate walking distance. A multi-level parking garage is available with assigned spaces for each room. Pets are welcome. The lobby is on the 2nd floor, as well as a bar, pool, snack bar, and exercise room. There are no... More 

Helpful?
Thank staylor2323
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 29, 2016

I spent three nights at this hotel. Some of the reviews on here mentioned poor service and dirty rooms, well from my experience, it was one of the two. The front desk staff, I thought, was very friendly and attentive and always available. The room however was indeed dirty. I noticed that one of the pillows had a funky smell... More 

Helpful?
1 Thank Markus Y
Raleigh
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 20, 2016

I arrived late and the room was ready and spotlessly clean. The bed wasn't the greatest for me (a little too hard), not the worst but the pillows were so soft! The lobby was nice and not full at all for a Friday night; Very nice lobby area might I add. The front desk attendant was very friendly and seemed... More 

Helpful?
Thank Stephanie W
Raleigh, North Carolina
Level Contributor
668 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
4 of 5 stars Reviewed April 18, 2016

Thought I would try something different from my regular Hilton Honors and Marriott Rewards hotels - very modern location. My view was NOT spectacular (view of the parking lot). Nice to walk to all the local shops, so if you are there for a few nights that would be nice. Great location just off the highway, and Short Pump area.... More 

Helpful?
Thank orreo5859
Waynesboro, Virginia, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 5, 2016 via mobile

We have stayed here before and both times enjoyed it. We love the shower! The flat screen tv mounted on the wall is awesome. The hotel is very modern and clean. The parking garage connected to the hotel is very convenient! Our kids love the pool!!!

Helpful?
1 Thank Erika S
Mariam G, General Manager at aloft Richmond West, responded to this review

I would like to thank you for staying with us at Aloft Richmond west hotel and we are looking forward to seeing you soon. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Aloft Richmond West is set in the hot new West Broad Village lifestyle center, just minutes from shopping at Short Pump Town Center, the Innsbrook Office Park, and downtown Richmond. ... more   less 

Additional Information about aloft Richmond West

Address: 3939 Duckling Drive, Glen Allen, VA 23060
Location: United States > Virginia > Glen Allen
Price Range: $132 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — aloft Richmond West 3*
Number of rooms: 135
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Also Known As:
Aloft Richmond West Hotel Glen Allen
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