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Courtyard Richmond North/Glen Allen

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10077 Brook Road, Glen Allen, VA 23059
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154 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Late Saturday night check in with prompt and pleasant front desk attendant. Spacious lobby and breakfast area clean and well maintained. Elevator, hallway, room and bathroom clean. Room with updated layout and furnishings. Bathroom layout well designed. Hotel close to Route 1, but landscape includes many large trees that help make for a comfortable quiet night's sleep, No complementary breakfast... More 

Helpful?
Thank Peter D
Fort Myers, Florida
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I spent three nights in this hotel over the weekend on business. The staff is friendly. The hotel is clean. Everyone is helpful. The bistro is reasonable for food that you're eating in the hotel. But it is located next to all kinds of things to eat. The hotel has a nice area in the back courtyard with several places... More 

Helpful?
Thank katcowash
Norfolk, Virginia
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

3days of family fun and some R&R for me.Just to day we made the best of it...started with only 1 room was ready for check in was told that I would be called when other rm was ready never did...next they checked me in only 1 room only to keep trying to put another charge on my card being out... More 

Helpful?
Thank yvonne l
Cumming, GA
Level Contributor
251 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here after an extremely long drive! What an oasis. The lobby is newly renovated and looks great. The girl at the front desk couldn't have been nicer. Our rooms were fantastic. I think they are the largest Courtyard hotel rooms I have ever stayed in. Hotel is immaculate. Highly recommend.

Helpful?
Thank RoadWarrior0219
Hilton Head Island
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I ended up staying here really not by choice as my car broke down... But was plesentley suprized at how clean and Friendly the staff was they also have a nice resturant in the lobby... my only complaint if I have one is that when I asked to stay a extra night they said no we are all sold out..

Helpful?
Thank Lowcountrymom2011
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

It is always to come to another city and even though it is the same chain the service is always at the same level (the best). From the morning at th3 coffee station to the front desk personal everyone goes out of their way to make you feel like you are at home. Thank you and will see soon. By... More 

Helpful?
Thank David A
Washington DC, District of Columbia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 4, 2016 via mobile

When I travel for business, there is an element of consistency that I appreciate. This courtyard is recently updated and has a nice bar with cocktails and beer/wine. Breakfast has a good selection. The room was clean, stocked and comfortable. No noise issues even though I was across from elevator on 4th floor. I did have to get my card... More 

Helpful?
Thank Jennifer K
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Jennifer K, Thank you for providing us with feedback from your most recent stay at our property. I'm so glad to hear that your experience was a good one overall. I do apologize about the key issues you were having and that there wasn't a staff member or luggage cart available to help with your bags. I will be speaking... More 

Chapel Hill, North Carolina
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed May 1, 2016 via mobile

Stayed here with the kids after a night at King's Dominion which is about 15 miles away. The hotel is very clean and new. The staff is very friendly and helpful. The ability to check in via the mobile app while still at the amusement park was really great. Our keys were ready when we arrived and we were in... More 

Helpful?
Thank Kelly P
Rockwall, Texas
Level Contributor
290 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed April 7, 2016

The hotel is typical of the Courtyard brand. The staff is friendly and the property kept clean. Another good stay at a Courtyard. My only complaint with the changes Courtyard has made over the years, is the move from lobby coffee to the forced purchase of Starbucks.

Helpful?
Thank ERL972
Fayetteville, North Carolina
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed March 22, 2016

This stay was terrible!!! Hotel was under construction-I get this, as I was aware ahead of time. We had 2 fire alarms on 2 different nights (in the middle of the night) the room stunk of stale smoke (to my knowledge the room was non-smoking), my coffee carafe was chipped, after asking to replace it on 3 separate occasions, I... More 

Helpful?
Thank Jenifer C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The new state-of-the-art lobby at Courtyard Richmond North provides greater flexibility and choices for our guests. This Glen Allen hotel's lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news via our GoBoard. ... more   less 

Additional Information about Courtyard Richmond North/Glen Allen

Address: 10077 Brook Road, Glen Allen, VA 23059
Location: United States > Virginia > Glen Allen
Price Range: $130 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond North/Glen Allen 3*
Number of rooms: 150
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Also Known As:
Courtyard Richmond North/Glen Allen Hotel Glen Allen
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