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Hyatt Place Richmond/Innsbrook

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Hyatt Place Richmond\/Innsbrook
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283 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Miami, Florida
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great location for meetings in the Short Pump location or Innslake Dr. Your within walk distance of a variety of restaurants. The staff in the front desk have excellent customer service skills. The breakfast is prepared early in the morning and they have an a nice selection

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 305Richmond
Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

I really love GM Chris front desk ladies Demetria, Shannon, and housekeeper LaLa are the best employees there. But that asst. manager Valerie and evening front desk clerk Martin need a training class in how to treat customers. I have stayed at this location at least once every week for a month or longer due to my mom being hospitalized.... More 

Helpful?
Thank Jus3ofus
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Jus3ofus, Thank you for taking the time to review our property on Trip Advisor. I apologize that your experience was not great during your recent visit. If you have a moment I would like to speak with you in more detail regarding your experience. Please contact me at the hotel at your earliest convenience. Warm Regards, Chris C. More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just in town overnight but impressed by every aspect of my stay. From the efficient friendly check-in late at night to the shuttle ride to my business meeting by an assistant manager the next day, they could not have been more accommodating. Add to that an easy-to-use free hi-speed WiFi , fitness equipment in good working order, a comfortable clean... More 

Helpful?
Thank Susan W
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Susan W, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. I am happy that we were able to deliver a memorable experience for you during your visit. We try to work as a team and help each department out as much as possible. It seems like you were able... More 

Staunton, Virginia
Level Contributor
10 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Used this venue for a business meeting. The facility is very clean and modern. The staff is exceptional. Very convenient location within walking distance of very good restaurants. They also serve Starbucks lattes, cappuccinos, and expressos.

Helpful?
Thank Joe L
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Joe L, Thank you for taking the time to review our property on Trip Advisor. We appreciate your great review and 5 out of 5 score. We proudly brew Starbucks drinks 24 hours a day for our guests. I am happy that you were able to enjoy that perk! Thank you again and we hope you choose our hotel... More 

Marion, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We visited the Innsbrook area to attend a 50th anniversary party and wanted to bring our dog. We chose Hyatt Place because they accepted pets and we could not have been more pleased. All the staff we dealt with were very friendly and personable. The hotel as well as our room was very clean. Would highly recommend this location, especially... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Rebecca G
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Rebecca G, Thank you for your great review and 5 out of 5 score of our Hyatt Place Richmond Innsbrook. I will celebrate your kind words with our staff in our next huddle. Thank you again and we look forward to your return visit. Warm Regards, Chris C. More 

Dayton, Ohio
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Staff was super nice even after a late check in. Place was well super clean and quite. TV was on a swivel and quite large. Room also had two sinks, a mini fridge. AC worked like a wonder!! Would definitely stay here again.

Helpful?
Thank ThomasSpaulding
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi ThomasSpaulding, Thank you for your 5 out of 5 score and kind words about our Hyatt Place Richmond Innsbrook. Our larger than standard rooms come equipped with a wet bar, mini refrigerator, and large HD television with all HD channels. I am glad you were able to enjoy our newly renovated rooms. Thank you again and we look forward... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Rd, Glen Allen, VA 23060-3316
Location: United States > Virginia > Glen Allen
Price Range: $105 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Orbitz, Odigeo, Priceline, Travelocity, Hyatt Hotels Corporation and Expedia so you can book your Hyatt Place Richmond/Innsbrook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hotel Style:
#8 Business Hotel in Glen Allen
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