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Candlewood Suites Richmond West End Short Pump

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Candlewood Suites Richmond West End Short Pump
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127 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Tatum
Reviewed 2 weeks ago via mobile

Have stayed at this location the past 4 years it is a very nice clean place it's also pet friendly. The front desk person was very helpful and nice . They have a nice gym and laundry area for gusts the lots of items and games that can be checked out witch is very nice .

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Helpful?
Thank Steven N
Etters, Pennsylvania
Reviewed 5 weeks ago

I cannot say enough about this place to do it justice, but I am going to try. I absolutely loved my stay here even though it was for one night. The suite was clean and well situated. Plenty of room for two people, the pull out sleeper sofa was comfy in the living room and the bed was comfortable in...

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Helpful?
Thank Barb525
CWSRichmondWest, Sale and Service Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for the awesome review! I am glad we could make our hotel feel like home only if it was for one night. Our housekeeping staff does their very best to keep things clean and tidy and I am happy you noticed their efforts. Our One Bedroom Suites are perfect for people needing a little more space and I...

Fredericksburg, Virginia
Reviewed October 19, 2016

Great service. Good, comfy bed. It looks like it will be one of those sorta scary places, but it's great. Easy peasy shopping for just about anything. We stayed 4 days, and no problems. One of the most important things to me is the bed, and unlike the higher priced place we stayed one night in, the bed wasn't rock...

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Helpful?
Thank emesaga
CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for your review. I cannot tell you how much reviews have helped guest (such as yourself) find just what they are looking for. Thank you for recommending our hotel and sharing your personal experience with others. I am glad that you found our suites comfortable and our staff approachable. Our area has plenty to offer, whether you are...

Reviewed October 1, 2016

Our room was clean. The front desk staff was courteous and extremely helpful. Found any possible amenity available we could have wanted. The room was a perfect size for the two of us. Candlewood Suites was very easy to fine off main roads. To be able to bring our own food saved us so much money compared to eating out,...

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Helpful?
Thank Nina R
CWSRichmondWest, Sales and Services Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for the review! I am glad you found our staff friendly and helpful. Our lending locker is extremely useful to our guest. We are able to supply cooking supplies, games and movies, at no charge! Our housekeeping staff does their very best to keep things clean and orderly for our guests. I am also happy to hear that...

Richmond, Chicago
Reviewed September 28, 2016 via mobile

I stayed 12 nights at this Candlewood and was very comfortable. Front desk staff were all helpful and very nice. Be aware this is a once per week cleaning not daily which suited me. I also liked the full kitchen and comfortable bed. I'd definitely stay here again.

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Helpful?
Thank DebbiJ
CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for staying with us! I am glad to hear you found our extended stay hotel convenient and comfortable. Our full sized kitchen is useful to someone who does not always feel like going out to grab a bite to eat and our weekly cleaning gives guest the opportunity to feel comfortable in the space without an invasion of...

Pune, India
Reviewed August 19, 2016

Really like this place. Its a no frill place to stay within close distance from Short-pump as well as many local eateries. Walmart and target are nearby as well. The staff is friendly and cooperative. Really like the place!

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Helpful?
Thank Pinak1
CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you very much for your review! I am pleased to hear that you enjoyed the area. Our hotel is convenient to many entertainment possibilities like a movie theater, bowling, and shopping. Not only do we have Walmart and Target nearby, we are also really close to some great restaurants like Carolina Ale House, Longhorn Steak House and Texas de...

Boston, Massachusetts
Reviewed August 18, 2016 via mobile

candlewood suites is in a good location, close to the highway, and walking distance to shops and restaurants. Having a full-size fridge and a small kitchen is nice as well. The hotel has a small fitness center and a business center along with a little cupboard that has games and kitchen appliances you can borrow for free. The rooms are...

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Helpful?
Thank jgiano
CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for your review! It’s nice to hear you took advantage of our location in Short Pump. I am glad to hear that you found our staff welcoming and our amenities at the property useful. We are always looking for ways to improve our hotel’s appearance and we are extremely excited about a full renovation starting early 2017! We...

Virginia
Reviewed June 27, 2016 via mobile

Its clean and comfy. A kitchenette and all necessities needed for extended stays. Perfect location for Short Pump area attractions and restaurants. Right next to Tom Leonard which is great for produce! Beware they do have smoking rooms, which may not be the best for you. I believe the entire 2nd floor is smoking but Im not really sure.

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Helpful?
Thank ladyroller99
CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you very much for your review. I am glad that you enjoyed our hotel and the area. Tom Leonard’s definitely has some great options for cooking in your room and on our grills. We do have a few smoking rooms left on the second floor however we try our best to keep the hallways smelling fresh. I apologize that...

Little Rock, Arkansas
Reviewed June 14, 2016

Right by the highway, across from Trader Joe's, Whole Foods, REI. The usual quiet good manners and clean pleasant room. Cook your own food. Have a guest over. Check out a movie (they're free!) and relax with some popcorn (provided!). I like it. Recommended.

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Helpful?
1Thank jcomer2001
CWSRichmondWest, Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you so much for your review. I am glad that you were able to enjoy the great shops in the area. One of the Candlewood values is offering free movies to watch right in the comfort of your room; it sounds like you really took advantage of our extended stay set up. Stop in anytime to get the same...

Bengaluru, India
Reviewed May 31, 2016 via mobile

Nice hotel to stay for a long time. Only drawback is, it doesnt have a restaurant attached to it. All the major stores within 10 mins of walkable distance.(kohls, target, walmart). Facilities available : Gym, laundry,wifi,printer

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1Thank srikanth_holur
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Consider Us Home at the Candlewood Suites extended stay hotel Richmond West- Glen Allen Short Pump, VA. The Candlewood Suites Richmond West End - Glen Allen Short Pump is a member of Priority Club & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is perfect for government, project teams, training, relocation, temporary and corporate (near Oakwood) housing.The Candlewood Suites hotel is centrally located at exit 178 A off I-64 near I-95 , I-295 & I-288 on West Broad Street (Route 250); minutes from Downtown Richmond & Short Pump business (real estate) districts. Our location offers near access to Innsbrook & Westcreek Corporate Parks, Capital One, CarMax, Circuit City, Wachovia, Phillip Morris, Dominion Resources, Richmond Int l Raceway, Short Pump Town Center, University of Richmond, Kings Dominion & RIC Richmond Int l Airport. The Candlewood Suites Hotel offers apartment-like suites with all the conveniences of home to suit your extended stay and short-term hotel real estate needs. Our pet-friendly hotel (fee) offers studio and one-bedroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with DVD players and free wired Internet. Other features include free laundry facilities, fitness center, courtyard with grills and our signature Candlewood Cupboard. ... more   less 

Additional Information about Candlewood Suites Richmond West End Short Pump

Address: 4120 Tom Leonard Dr, Glen Allen, VA 23060-6020
Location: United States > Virginia > Glen Allen
Price Range: $92 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond West End Short Pump 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Richmond West End Short Pump Hotel Glen Allen
Candlewood Suites Glen Allen
Candlewood Glen Allen
Glen Allen Candlewood Suites
Hotel Style:
#3 Business Hotel in Glen Allen
#4 Family Hotel in Glen Allen
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Richmond West End Short Pump staff and other travelers.
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Questions? Get answers from Candlewood Suites Richmond West End Short Pump staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“they share a parking lot with comfort suites, so parking is limited.”
 of 5 bubbles Barb525, 5 weeks ago | Read review
“I asked for a room facing away from the road.”
 of 5 bubbles 991ninar, Oct 1, 2016 | Read review
“All rooms are good”
 of 5 bubbles Pinak1, Aug 19, 2016 | Read review
“Ask for a room facing away from the road.”
 of 5 bubbles jcomer2001, Jun 14, 2016 | Read review
“I haven't had a bad room in 2 years..”
 of 5 bubbles L8131TBnancys, May 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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