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    Candlewood Suites Richmond West End Short Pump

    4120 Tom Leonard Dr, Glen Allen, VA 23060-6020
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    10/9/2017 10/10/2017
    Traveler (17)
    Room & Suite (36)
    Hotel & Grounds (37)
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    Overview
    • Excellent71%
    • Very good23%
    • Average2%
    • Poor3%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Fitness center
    Kitchenette
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites Richmond West End Short Pump
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    Wingate by Wyndham Richmond Short Pump
    1,264 reviews
    #20 of 82 hotels in Richmond
     
    Hampton Inn Richmond-West
    729 reviews
    #1 of 23 hotels in Glen Allen
     
    Hilton Garden Inn Richmond Innsbrook
    660 reviews
    #4 of 23 hotels in Glen Allen
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    606 reviews
    #23 of 82 hotels in Richmond
     
    Rooms
    Oct 9Oct 10
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (143)
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    1 - 5 of 141 reviews

    Reviewed 3 weeks ago

    My husband, our cocker spaniel and I spent a night here while in town to drop off our daughter at U Richmond. We found the staff to be very pleasant and the room was dated but clean and comfortable. We were happy to see that...More

    Thank Suzanne B
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 3 weeks ago

    Suzanne, Thank you for taking the time to provide feedback regarding your stay at Candlewood Suites. We are happy to hear that your family, including your cocker spaniel, felt comfortable. Many of our guests have found our pet-friendly environment an added bonus to the great...More

    Hotel's Favorite
    Reviewed August 12, 2017

    Have stayed here 5 or 6 times in the past year. Originally stayed because our infant granddaughter was undergoing serious skull surgery. We mentioned this to the front desk, as we were really "freaked out" by all of this. Have since returned 4 times, and...More

    Thank betdonoh
    Response from CWSRichmondWest, Sales and Services Associate at Candlewood Suites Richmond West End Short PumpResponded August 14, 2017

    Thank you for choosing to stay with us multiple times! We are really appreciative of the all guest that enjoy us and return! If you are willing to open up with us about personal moments in your life, this will always be noted during your...More

    Reviewed August 18, 2017

    This is a wonderful place to stay with a great manager and staff. Would have been a 5 but they are currently undergoing a renovation which should be finished in October. They will do what is needed to make your stay great in spite of...More

    Thank John M
    Response from CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short PumpResponded 4 weeks ago

    Thank you for the review, we are glad you had a wonderful stay and we were accommodating to all of your needs. We are trying to make the renovation process as smooth as possible, thank you for being willing to continue being a guest. We...More

    Reviewed July 19, 2017 via mobile

    I am staying here for a week for work. My room is supposedly in a non-smoking area, but there is obviously smoking on my floor and in the hall. I have complained to no effect. The person on the front desk said "I can't do...More

    Thank Rlstreett
    Response from CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short PumpResponded July 21, 2017

    Having had the pleasure of meeting you this morning I would again like to apologize for the smoke you smelled near your room. Please know every effort was put in trying to solve this up to and including walking hallways often and entering all rooms...More

    Reviewed July 15, 2017

    I stayed at this property for six months for business. Full kitchen, helpful staff (Thank You to Cristina at the front desk for your help), convenient for work, quiet and safe, next to two grocery stores, many restaurants, and other shops. Uber was always available....More

    Thank Griffin J
    Response from CWSRichmondWest, Sales and Services Associate. at Candlewood Suites Richmond West End Short PumpResponded July 17, 2017

    Thank you for the review, we are glad you were able to stay with us and were pleased with our hotel during your long stay! Six months is a decent amount of time and we are happy to hear all your needs were constantly met....More

    Wingate by Wyndham Richmond Short Pump
    1,264 reviews
    #20 of 82 hotels in Richmond
     
    Hampton Inn Richmond-West
    729 reviews
    #1 of 23 hotels in Glen Allen
     
    Hilton Garden Inn Richmond Innsbrook
    660 reviews
    #4 of 23 hotels in Glen Allen
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    606 reviews
    #23 of 82 hotels in Richmond
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • $101 - $142 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Glen Allen
    • #4 Family Hotel in Glen Allen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, IHG, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Candlewood Suites Richmond West End Short Pump reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Glen Allen
    • Also Known As
    • Candlewood Suites Richmond West End Short Pump Hotel Glen Allen ,
    • Candlewood Suites Glen Allen ,
    • Candlewood Glen Allen ,
    • Glen Allen Candlewood Suites
    Add Photo Photos
    Traveler (17)
    Room & Suite (36)
    Hotel & Grounds (37)
    Business Center & Event Rooms (2)
    Bathroom (1)
    Nearby
    Sponsored by:
    Country Inn & Suites By Carlson, Richmond West at I-64
    606 reviews
    4.27 miles away
     
    Hilton Garden Inn Richmond Innsbrook
    660 reviews
    .79 miles away
     
    Hampton Inn Richmond-West
    729 reviews
    .99 miles away
     
    Wingate by Wyndham Richmond Short Pump
    1,264 reviews
    1.88 miles away
     
    Nearby Restaurants
    Noodles & Dumplings by Peter Chang
    27 reviews
    .58 miles away
    Seven Stars Asian Cuisine & Lounge
    13 reviews
    .47 miles away
    Chuy's
    146 reviews
    .17 miles away
    Kona Grill - Richmond
    214 reviews
    .15 miles away
    Nearby Attractions
    River City Escape Room
    27 reviews
    4.01 miles away
    Room Escape USA
    11 reviews
    1.28 miles away
    Tom Leonard's Farmer's Market
    13 reviews
    .07 miles away
    Children's Museum of Richmond - Short Pump
    39 reviews
    .21 miles away
    Ask a question
    Questions & Answers
    Bailes35
    May 24, 2017|
    AnswerShow all 2 answers
    Response from TallTitan | Reviewed this property |
    Unfortunately, I didn't use the coffeemaker either. However, their front desk was VERY helpful to me, so I would recommend calling them and they would likely give you the answer.
    0
    Votes
    GeezLouise29790
    July 15, 2015|
    Answer
    Response from gjmckees | Reviewed this property |
    It is 20 minutes from downtown in the heart of Short Pump. Short Pump has a great indoor outdoor mall and lots of wonderful restaurants. If you are looking for a downtown feel though this is not for you.
    0
    Votes
    Room Tips
    "Away from construction for now."
    Read review
    "ask for room away from the highway"
    Read review
    "The top floor is the long term folks and is quieter."
    Read review
    "Ask for one bedroom king suite. Not too many at this location but very spacious with bedroom, bathroom..."
    Read review
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