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    Homewood Suites by Hilton Richmond-West End

    4100 Innslake Dr, Glen Allen, VA 23060-3344
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    10/1/2017 10/2/2017
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    $119
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    Traveler (60)
    Room & Suite (27)
    Dining (5)
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    Overview
    • Excellent44%
    • Very good27%
    • Average13%
    • Poor8%
    • Terrible8%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Kitchenette
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Homewood Suites by Hilton Richmond-West End
    Special Offer: Double Points,Every Stay
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    Hampton Inn & Suites Richmond/Glenside
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    #3 of 82 hotels in Richmond
     
    Hilton Garden Inn Richmond Innsbrook
    658 reviews
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    Hampton Inn Richmond-West
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    SpringHill Suites Richmond Northwest
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Reviews (574)
    There are newer reviews for Homewood Suites by Hilton Richmond-West End
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    121 - 125 of 573 reviews

    Reviewed October 2, 2016

    Hilton must not do quality inspections of its properties. Armchair is worn through on both sides, like they grabbed it at a garage sale. Same with the ottoman. Either housekeeping doesn't report worn-out furniture, or management just ignores such reports. Being Hilton gold for almost...More

    1  Thank Gordon H
    Reviewed October 1, 2016

    Hotel was very quiet and quite comfortable. The pillows were perfect and would love to own a couple ! Breakfast was ok. Typical breakfast fare but the staff was outstanding and went out of their way to be certain I had what I wanted.More

    Review collected in partnership with Homewood Suites by Hilton
    Thank Gloria L
    Response from Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West EndResponded October 19, 2016

    Greetings Gloria! On behalf of my team here at the Homewood Suites by Hilton Richmond West End/Innsbrook, thank you so much for the kind words and feedback. We always strive to make each stay for our guests comfortable, quiet, and welcoming. Our goal is to...More

    Reviewed September 24, 2016 via mobile

    This hotel makes you feel like u didn't leave home. I had a one bedroom suite. You have a living room with a tv, a kitchenette with a full size fridge, and dining room table. There is also a dishwasher. There is a bedroom and...More

    Thank JJ M
    Response from Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West EndResponded October 12, 2016

    Greetings! On behalf of the team here at Homewood Suites by Hilton Richmond West End/Innsbrook, thank you so much for your kind feedback! We always appreciate when we hear from our guests....it allows us to continue to find ways to exceed our clients' and guests'...More

    Reviewed September 19, 2016

    The check-in experience was fine but the desk clerk botched up the arrival amenities (HHonors Gold status). The room was nice and clean with the exception of a little bit of mold around the tub. Breakfast was predictable - egg pucks, sausage patties, waffles, etc....More

    Thank WaimeaMike
    Response from Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West EndResponded September 21, 2016

    Greetings Michael! On behalf of the team here at Homewood Suites by Hilton Richmond West End/Innsbrook, I would like to thank you for your feedback! We always appreciate hearing from our guests as it helps us to anticipate and exceed our guests' needs moving forward....More

    Reviewed September 19, 2016

    Booked non-smoking room. Room was on 4th floor, room 411. Getting off elevator on 4th floor could smell stale cigarette smell on floor and also in room. Was informed that the floor used to be a smoking floor a year ago. Had not done anything...More

    Review collected in partnership with Homewood Suites by Hilton
    Thank Doris R
    Response from Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West EndResponded September 21, 2016

    Greetings Doris, I speak for my entire team here when I say that I am disappointed to hear that there were aspects of your stay with us that you did not enjoy. And we appreciate that you gave us some feedback about your stay, upon...More

    Hampton Inn & Suites Richmond/Glenside
    746 reviews
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    658 reviews
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    Hampton Inn Richmond-West
    729 reviews
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    SpringHill Suites Richmond Northwest
    259 reviews
    #22 of 82 hotels in Richmond
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • $113 - $192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Glen Allen
    • #5 Business Hotel in Glen Allen
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Hilton Hotels Direct, Travelocity, Orbitz, Hotwire, HotelQuickly, Cheap Tickets and getaroom.com so you can book your Homewood Suites by Hilton Richmond-West End reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Glen Allen
    • Also Known As
    • Homewood Suites By Hilton Richmond-West End Hotel Glen Allen ,
    • Glen Allen Hilton ,
    • Glen Allen Homewood Suites ,
    • Homewood Suites Glen Allen ,
    • Homewood Glen Allen ,
    • Hilton Glen Allen
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    Traveler (60)
    Room & Suite (27)
    Dining (5)
    Hotel & Grounds (47)
    Bathroom (4)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
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    .33 miles away
     
    Hampton Inn Richmond-West
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    4.32 miles away
     
    SpringHill Suites Richmond Northwest
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    .84 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    danut15
    November 8, 2015|
    AnswerShow all 7 answers
    Response from Michael C | Property representative |
    hello! Thanks so much for your inquiry! Our windows are permanently shut for safety reasons. The safety of our guests is always a top priority for us, which is why this remains our window policy. But the rooms are... More
    0
    Votes
    sleuthslayer
    November 1, 2014|
    AnswerShow all 4 answers
    Response from Michael C | Property representative |
    Hello! Thank you for asking about our wireless internet capabilities and amenities! We actually offer complimentary high speed internet access in every suite, along with complimentary hard-wire internet access if needed... More
    0
    Votes
    Room Tips
    "If you must stay here, ask for a room on the top floor to eliminate noise from upstairs neighbors"
    Read review
    "Nice location near west end with shops, mall, movie theatre etc."
    Read review
    "Ask for a renovated room."
    Read review
    "another Hotel"
    Read review
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