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Homewood Suites by Hilton Richmond-West End

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Homewood Suites by Hilton Richmond-West End
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498 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Raleigh, North Carolina
Reviewed yesterday NEW

I would recommend this hotel to anyone. Family Friendly, clean and comfortable with tremendous staff. the entire Staff is customer service oriented and bend over backward to make your stay perfect. Location is right off the highway and cost is resaonable

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Lincoln F
Louisville, United States
HOTEL’S FAVORITE REVIEW
Reviewed 5 weeks ago

I stay here every time I come to Glen Allen, VA for company business. Not only is it a great place to stay, it's across the street from my company's market office. I highly recommend this property because of the friendly staff at the front desk and especially in the dining area. They remember people's names who stay there frequently...

Review collected in partnership with Homewood Suites by Hilton
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Thank Beth W
About Hotel's Favorite Review
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Thank you so much for being a regular guest of the Homewood Suites and we love being your home away from home. It is our goal to exceed all our guests expectations and it is wonderful to hear that we have succeeded with you. Thank you for taking the time to mention our staff. It truly is the people here...

Charlottesville, Virginia
Reviewed 2 days ago NEW

All access your anything and everything else you need to get to..definitely booking here again..hotel staff was great...digital check in was awesome and you will love your stay! Staff was awesome and can't wait to return

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank kawannag2017
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Its always wonderful to hear when our guests enjoy their stays with us and thank you for taking the time to post a review. We are happy to hear that you found your new home away from home when you find yourself in the Richmond Area. We look forward to seeing you again soon at the Homewood Suites by Hilton...

Reviewed 4 days ago NEWvia mobile

Very nice stay. Renovated room was everything it needed to be. That said, this place earned the 5 stars from the exceptional staff. Top to bottom, from front desk to breakfast and dinner personnel, the staff provided sincere service with a smile. I will not stay anywhere else in the area. Thank you for a great stay...

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Helpful?
Thank EKKnud
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

It is our goal here at the Homewood Suites Richmond-West End, to exceed all our guests' expectations and it is wonderful to hear when we have succeeded. Thank you so much for reviewing your stay with us and we look forward to seeing you again the next time you find yourself in our area!

Boise, Idaho
Reviewed 4 days ago NEW

Close to my work location. The staff here is extremely nice! Love the covenience of evening food and happy hour. A nice light bite and filling after a long day of travel. The hotel is very quiet. Will definitely stay again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Roseanne H
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Thank you so much for making the Homewood Suites your home away from home when you find yourself in the Richmond area. Thank you also for reviewing your stay with us and for acknowledging the staff. It is truly the staff that make all the difference. We are happy to hear that you enjoy your stays with us and we...

Goldsboro, North Carolina
Reviewed 3 weeks ago

Rooms are clean, staff is exceptional...everyone genuinely cares about being of service....especially the breakfast and dinner staff. Facility is undergoing a refresh, so I hope it addresses the worn furniture and fixtures in the room....but the room was clean and well mentioned.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank David R
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Thank you so much for taking the time to review your stay with us at the Homewood Suites by Hilton in Richmond's West End. Thank you for all of your compliments to our staff and our facility. We are excited to be undergoing renovation at this time and look forward to it being completed for a refresh to our facility...

Pennington Gap, Virginia
Reviewed 3 weeks ago

This place was being remodeled and was still a great place. I am excited to see how well it will be after everything is finished. Staff is great! They are very helpful in checking in and out and also they were great at helping us with food, travel, and anything we needed. I enjoy the kitchen, rooms and living room...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank johnbA6788TO
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

We are happy to hear you enjoyed your stay with us here at the Homewood Suites by Hilton in Richmond's West End! Thank you for taking the time to review your stay with us and your compliments of our team. We look forward to seeing you again the next time you find yourself in our area. We hare happy to...

Dallas, Texas
Reviewed 3 weeks ago

Way beyond my expectations and was one of BEST overall experiences I have had at any hotel in the country. After a long hard day the evening reception for relaxation and winding down was the BOMB ! All future trips to the Richmond VA area will have me here at the Homewood Suites in Glen Allen, P.S. There is an...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Rod H
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Thank you so much for staying with us at the Homewood Suites in Glen Allen VA and for your future loyalty. We are so happy to hear that you enjoyed your stay. It is our goal to exceed all our guests' expectations and we are glad to hear that we succeeded with you. We look forward to completing our renovations...

Staunton, Virginia
Reviewed 4 weeks ago

Hotel in process of undergoing upgrades, which for what the cost of this hotel is will be necessary. Staff great to work with and friendly, but hotel is outdated and breakfast average in comparison. location is great

Review collected in partnership with Homewood Suites by Hilton
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Thank tinabZ4500PN
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Thank you for taking the time to review your stay with us at the Homewood Suites in Richmond's West End. We are happy to hear that you ultimately enjoyed your stay with us and thank you for taking the time to acknowledge the staff. They truly go above and beyond for our guests to make sure everyone enjoys their stays....

Kernersville, North Carolina
Reviewed January 2, 2017

Hotel was relatively easy to find, using Goggle Maps. Great location - near many restaurants and shopping area, also easy access from interstate. Room was clean and adequate, breakfast was the usual fare.

Review collected in partnership with Homewood Suites by Hilton
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Thank b3x10
Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West End, responded to this review

Greetings from the Homewood Suites Richmond West End team! Thank you so much for the kind words and feedback! We always appreciate the opportunity to hear from our guests! I am very glad to know that you enjoyed your stay with us....cleanliness and customer service our always our top priorities! I'd like to invite you back to stay with us...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning

Additional Information about Homewood Suites by Hilton Richmond-West End

Address: 4100 Innslake Drive, Glen Allen, VA 23060
Location: United States > Virginia > Glen Allen
Price Range: $95 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Richmond-West End 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Richmond-West End Hotel Glen Allen
Glen Allen Hilton
Glen Allen Homewood Suites
Homewood Suites Glen Allen
Hilton Glen Allen
Homewood Glen Allen
Hotel Style:
#4 Romantic Hotel in Glen Allen
#5 Business Hotel in Glen Allen
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Richmond-West End staff and other travelers.
2 questions
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Washington DC, District of Columbia
PA
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Richmond-West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Nice location near west end with shops, mall, movie theatre etc.”
  • moisture/dampness issue in bedroom area.
  • worn tables
  • very worn sofa arm chairs
  • used/dirty silverware
 of 5 bubbles SarahMinW, Dec 31, 2016 | Read review
“Ask for a renovated room.”
 of 5 bubbles Mr-Blippo, Dec 27, 2016 | Read review
“another Hotel”
 of 5 bubbles kspours, Oct 24, 2016 | Read review
“Find a different hotel.”
 of 5 bubbles alisonsiewert, Aug 17, 2016 | Read review
“Two-bedroom suites are excellent for the price.”
 of 5 bubbles V5035CBheatherp, Aug 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question