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Homewood Suites by Hilton Richmond-West End

Booking.com$119*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Homewood Suites by Hilton Richmond-West End
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526 Reviews from our TripAdvisor Community

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Showing 525: English reviews
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Virginia Beach, Virginia
Reviewed 2 days ago NEW

Great Hotel with spacious rooms and great breakfast. Geared for the business person wanting included breakfast and evening complimentary meals Mon-Fri. The Hotel is quiet and close to I-64 and I-295. Good for families too. We only stayed 1 night, and we had our 13 yr old granddaughter with us. What a restful evening.

Review collected in partnership with Homewood Suites by Hilton
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Thank Jane547
Upstate NY
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

On the positive side - good weekend rates got us a king bed and a kitchen with full sized refrigerator, 2 burner cook stove, microwave and a separate bedroom. Even a bathtub, which not all motel properties give you nowadays. The breakfast staff, especially Leticia and Ercell (sp?) were caring and made you feel like someone special. (The first day,...

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1Thank HistoryLuv
About Hotel's Favorite Review
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Thank you very much for taking the time to review your recent stay with us at the Homewood Suites by Hilton Richmond West End. We are very happy to hear that you enjoyed your stay with us. We look forward to completing our renovations (hopefully toward the end of June this year) and look forward to having you back to...

Philadelphia, Pennsylvania
Reviewed 3 days ago NEWvia mobile

Ive stayed at this hotel before. I should have read the site better regarding the renovations that were taking place, as I would have stayed elsewhere. Pros: ~Dana from the front desk was great. He made sure our check in process ran smoothly. ~breakfast was good ~comfy bed ~beautiful kitchen ~awesome parking ~furniture and decor were very nice ~renovations are...

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Thank Shantamr36
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

I'm very sorry to hear that you had such an irregular experience with us at the Homewood Suites by Hilton Richmond West End. Unfortunately our pool will not be able to be opened until the exterior renovations are completed due to possible contaminants, however we do have an agreement with a sister property just across the street so our guests...

Reviewed 3 days ago NEWvia mobile

My husband and I stayed here while we were in town for a wedding. We were not aware the hotel was undergoing renovations. Our room was on the fourth floor and had been renovated. The furniture appeared to be new and was nicely decorated. However the tub/shower surround was dingy and had not been updated. There was also ants or...

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Thank Kytraveltrio
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Thank you for staying with us at the Homewood Suites by Hilton Richmond West End while you were in town for a wedding. I apologize that our renovations have not yet been completed but we look forward to being done by the end of June. I am also sorry to hear that you found ants in your room and am...

Reviewed 4 days ago NEW

Third time to stay here for a week. Hotel not fully renovated yet in common areas. Also, bathroom not a complete redo, and kitchen still had old dark cabinets that did not match the light furniture in living area. Kitchen help was the best, as always, on our other stays. Location is good also to access other areas of Richmond.

Review collected in partnership with Homewood Suites by Hilton
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Thank maarjal2017
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and would like to thank you for all of the compliments to our staff and location despite some of the challenges you experienced the renovations. It...

Chesapeake
Reviewed 2 weeks ago

The people who are doing the renovations on the hotel must be getting over on someone because we have been staying at this hotel now for about 8 years and this is the last year we will staying here. Sheets and covers were all stained with yellow and dark stains. Renovated rooms are worse then before. Had ants and other...

Review collected in partnership with Homewood Suites by Hilton
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1Thank Hachie757
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

I am so very sorry that you had such an atypical experience with us at the Homewood Suites by Hilton Richmond West End. I understand you were here for an extended stay and that you stay with us quite regularly. It truly is our goal to exceed all our guests' expectations and I'm so sorry that we failed to do...

Wheelersburg, Ohio
Reviewed 2 weeks ago

While in town on business I stayed at Homewood Suites and was very impressed. The staff was very accommodating and place was very clean. I felt safe staying there alone while away from home. Also, they provided dinner and the food was great.

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Thank jonilynn86
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Thank you for taking the time to review your stay with us here at the Homewood Suites by Hilton Richmond West End. It is our goal to exceed all our guests' expectations and we love to hear when it happens. Thank you so much for all of your wonderful comments and we look forward to seeing you again the next...

Ronceverte, West Virginia
Reviewed 2 weeks ago

Homewood suites is my #1 brand stay of choice, however I don't stay at one all that often due to the cost being higher than the Hampton's and Holiday Inn's when I trace for business. However at this particular hotel, the prices are always better, so in my travels to the RVA area, I always try to stay at this...

Review collected in partnership with Homewood Suites by Hilton
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Thank Mannie N Kathry... F
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

We are so happy that you are a regular guest of the Homewood Suites by Hilton Richmond West End! Thank you for your wonderful review and your compliments to the staff. We look forward to seeing you again soon!

Bronx, United States
Reviewed 2 weeks ago

The beginning to the end of our stay has been amazing! This is definitely the place when revisiting Virginia in the next few months. I was visiting for my grandmothers' funeral with a total of four people. We didn't want separate rooms because, this was a time to mourn together. The suite was a two bedroom, two bathroom, with living...

Review collected in partnership with Homewood Suites by Hilton
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Thank I6521TXjoycew
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

We are so sorry that you found yourself in our area for such a sad reason, but we are very happy to hear that you were comfortable during your stay with us at the Homewood Suites by Hilton Richmond West End. We hope to see you again for happier reasons in the near future.

Bowie, Maryland
Reviewed 3 weeks ago via mobile

The staff, at this Homewood Suites, were exceptionally welcoming. We enjoyed a clean very spacious room—think small apartment. We also had a very nice dinner at their café area. My wife and I would definitely stay here again.

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Thank mrgooner
Edward M, General Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

We are happy to hear you enjoyed your stay with us at the Homewood Suites by Hilton Richmond West End. Thank you for taking the time to compliment the staff, and we are glad that you found your room to be spacious and clean. We look forward to seeing you again!

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Homewood Suites by Hilton Richmond-West End

Address: 4100 Innslake Dr, Glen Allen, VA 23060-3344
Location: United States > Virginia > Glen Allen
Price Range: $110 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Richmond-West End 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Richmond-West End Hotel Glen Allen
Glen Allen Hilton
Glen Allen Homewood Suites
Homewood Suites Glen Allen
Homewood Glen Allen
Hilton Glen Allen
Hotel Style:
#4 Romantic Hotel in Glen Allen
#5 Business Hotel in Glen Allen
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Richmond-West End staff and other travelers.
2 questions
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Washington DC, District of Columbia
PA
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Richmond-West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Nice location near west end with shops, mall, movie theatre etc.”
  • moisture/dampness issue in bedroom area.
  • worn tables
  • very worn sofa arm chairs
  • used/dirty silverware
SarahMinW, Dec 31, 2016 | Read review
“Ask for a renovated room.”
Mr-Blippo, Dec 27, 2016 | Read review
“another Hotel”
kspours, Oct 24, 2016 | Read review
“Find a different hotel.”
alisonsiewert, Aug 17, 2016 | Read review
“Two-bedroom suites are excellent for the price.”
V5035CBheatherp, Aug 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$119* /night
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Prices are for 1 room, 2 adults
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