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TownePlace Suites Richmond

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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
1 of 5 stars Reviewed 1 week ago

When I booked this room, I saw that it was pet friendly and specifically looked for any listing of a pet fee. I could not find one. When I arrived, I was told it would be $100, non refundable. Such a high, non refundable fee is unjustifiable. It cost more than the room itself. So, after being caught off guard... More 

Helpful?
Thank Brian L
Charlotte
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I don't think I have ever been in a dog friendly hotel. At least not on a business trip. If so, the staff was very adept at keeping it undercover. This is not the case the The TownePlace Suites. The first room I checked into smelled harshly of dogs. I have a dog at home and no one would ever... More 

Helpful?
Thank Jeff N
Cleveland, Ohio
Level Contributor
136 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
1 of 5 stars Reviewed July 19, 2016

Photos do not convey actual sizes or odors. While the photos look expansive, actual rooms are tiny with little room to navigate, especially with sofa bed pulled out. The pool also looks larger in the photos, but it is very small and only 4 1/2 feet in the "deep" end. Our room smelled like a combination of urine and musty... More 

Helpful?
Thank Ohio_traveler_46
Burlington
1 review
4 of 5 stars Reviewed July 12, 2016 via mobile

Stayed here on the way to OBX with my family. Had the 2 bedroom suite for the 6 of us. Although it was a little pricier than I wanted, the layout was great, it was clean and quiet. Beds were comfy, staff was incredibly nice. The only slight criticism was breakfast was syandard...but it's included, so I don't feel like... More 

Helpful?
Thank Kristina M
Lansdale, PA
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 16, 2016

Great hotel right near Richmond and only a 25 min drive to King's Dominion. The property was well maintained and very clean. The boys enjoyed to pool and the breakfast was ample for a good morning start. DeTron at the front desk was a welcoming, friendly and professional start to our visit. He was so kind to upgrade our room... More 

Helpful?
Thank my3son
Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed June 16, 2016

We had occasion to stay for two separate 30 day periods at this property in October 2015 and Dec-January 2016 while my husband was receiving two bone marrow transplants at VCU Hospital. No words can adequately describe the kindness, caring and personal attention we received from the staff at Townplace Suites. Steve the manager was extremely professional yet very personable... More 

Helpful?
Thank PattiH3
Imperial, Pennsylvania
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 14, 2016

I have stayed here several times myself, a couple times with my husband, and this trip with other family members. My daughter lives in the area with her family, and we like staying here while visiting. The staff always tries hard to to make things right for you. The beds are always comfortable, while some of the living room furniture... More 

Helpful?
Thank Darlene S
Delhi
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed May 12, 2016

I stayed here for a month in April 2016. they have nice kitchen in apartment. cleaning is very good . the only cons i see is fixed breakfast for all days in year. staff is good. you get breakfast in morning, coffe all day with cookies in evening. cool, calm place for long stay. very close to all supermarkets and... More 

Helpful?
Thank Iliyash
Cary, North Carolina
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 1, 2016

I stayed here for an extended stay due to work. It is in a great area with lots of food, shopping and close to walking/running trails. I always check for bed bugs and other stuff and the room was clean/cozy. The full kitchen was nice. Let's be honest its not your kitchen at home, but it is nice having a... More 

Helpful?
Thank Scott S
Bristol, Virginia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed February 24, 2016

The staff was exceptional I will have to say. I booked room 220 and I always check for critters first. I pulled the bedding back to reveal a unbelievable stained mattress. To clarify I worked as a Plant Engineer in a bedding factory and mattresses of this condition went to only one place--the dump. I also found black specks in... More 

Helpful?
Thank luke711
Steve P, General Manager at TownePlace Suites Richmond, responded to this review

I'm very happy to say that we just replaced every mattress in hotel February 25, 2016! Every guest I spoke to this morning (February 26th) said they loved our new mattress. Please consider trying us again as our mattress are now almost as good as our staff service!! I also wanted to say that I have been the General Manager... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Visit TownePlace Suites Richmond located near the Short Pump Town Center, Kings Dominion, and Shockoe Bottom. Our hotel offers comfort in our two bedroom and studio suites with fully equipped kitchens. Enjoy the convenience of our notable amenities including complimentary breakfast, high-speed Internet access, fitness center and outdoor pool. ... more   less 

Additional Information about TownePlace Suites Richmond

Address: 4231 Park Place Ct, Glen Allen, VA 23060-3315
Location: United States > Virginia > Glen Allen
Price Range: $105 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — TownePlace Suites Richmond 2*
Number of rooms: 95
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Also Known As:
Towneplace Suites Richmond Hotel Glen Allen
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