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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 03/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfax Marriott at Fair Oaks
Updated 03/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 21 hotels in Fairfax
Location
4.3
Cleanliness
4.2
Service
4.3
Value
4.1
GreenLeaders GreenPartner
Travel with confidence at Fairfax Marriott at Fair Oaks. Awarded AAA's Best of Housekeeping 2021! Our modern hotel provides an unparalleled location near George Mason University, Fair Oaks Mall and Inova Fair Oaks Hospital. Explore the dynamic Fairfax County, then kick back in our spacious rooms and suites. Our luxurious bedding, ergonomic workstations will make you feel at ease. Enjoy access to our Concierge Lounge, serving complimentary breakfast, when you upgrade to our club-level accommodations. Indulge in delicious Southern cuisine at our 703 Bar + Kitchen. When you're in need of on-the-go snacks and beverages, visit The Market. Need to host an event? We offer 13 sleek event spaces for your unforgettable wedding reception or business convention. Serve a meal during your special occasion when you utilize our catering services. Before your hotel stay is complete, have a heart-pumping workout at our 24-hour fitness center. Whatever inspires your stay, rest and recharge at Fairfax Marriott at Fair Oaks.
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Property amenities
Free parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Housekeeping
Wardrobe / closet
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
47Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
Contact
11787 Lee Jackson Memorial Highway, Fairfax, VA 22033
Getting there
Rental CarsSee rental cars from $34/day
346Reviews16Q+A63Room tips
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This was the first time we visited this location. The hotel is dated but the overall size and openness makes it comfortable. The accommodations are fine but for the amount of money the room needed some care. The faucets are falling apart in the bathroom. The curtains were burned up and it looks like someone almost set the room on fire (see the picture). The room would not cool off and no matter what you did to the thermostat it never cooled off. The club was open for a short amount of time and we never got to take advantage of it. The morning breakfast was staffed with one gentleman and he visited our table just to bring the check. For $16 a person this was not acceptable.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ron Barnhill, Guest Services / Front Office at Fairfax Marriott at Fair Oaks
Responded 3 weeks ago
766ScottJ, Thank you for the candid review. We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our guests. Therefore, we hope you will give us an opportunity to discuss this further with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
What a nice change from typical dog friendly hotels/motels. The staff was pleasant. The hotel - inside and grounds was very clean. Rooms are quiet and spacious. We were next to a group that shared a room and it was still very quiet. Plenty of places to walk your dog around the property. Some cons: 1. not all dog rooms as assigned to the first floor - so that is a bit of an issue with early/late dog walks. 2. parking is NOT free. Overall a nice place. Would recommend if traveling in/around the DC area with a dog.
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Date of stay: April 2022
Rooms
Location
Service
Room Tip: Ask for first floor room if traveling with a dog. Not guaranteed if you request a dog friendly room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Impossible to breathe in there. The whole place reeks of chemical air freshener - in fact, you can see the machine that sprays air freshener every few minutes - it's a white post about 3 feet high near the four chairs at the entryway (near the mini market). It continuously sprays this chemical stuff into the air. The rooms that face the interior courtyard, you can't open the windows that face the courtyard, and the rooms smell like mildew from the bathroom, recirculated cigarette smoke, and more air freshener. The lamps in the room have extra-white LEDs that will melt your eyeballs. Be sure to book a room facing the exterior. I stayed in an exterior room previously and it was much better (I think the air conditioning was tolerably quiet in the exterior room, but I don't remember). There were like splattered blood stains on the comforter; they need to wash that thing more frequently, On the plus side, the rooms are big, water pressure was good, and interior room did have quiet air conditioning, but with the courtyard light coming in the top of the curtain and the toxic smell, I could not get out of there fast enough.…
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ron Barnhill, Guest Services / Front Office at Fairfax Marriott at Fair Oaks
Responded Aug 19, 2022
Gilesontheroad, Thank you for the candid review. We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our guests. Therefore, we hope you will give us an opportunity to discuss this further with you. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an okay hotel. Probably the best part about it is that it is located by a mall and a Starbucks, so it's easy to access a variety of food quickly. My biggest complaint is that there is a huge atrium and many rooms have fake balconies overlooking it. That means you get constant echoing noise from it that vaguely sounds like having a room next to a swimming pool.
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Date of stay: June 2022Trip type: Traveled on business
Rooms
Location
Service
Room Tip: Ask for a room with an outside window
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ron Barnhill, Guest Services / Front Office at Fairfax Marriott at Fair Oaks
Responded Jul 15, 2022
ccylev, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We understand that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. Please do contact us so that we can make you feel better during your next stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean and nice hotel - check in were awesome staff but during check out the worst worst way of handling problems i ever seen in my life ( by the lady there) (she acting like we don’t care about you customer) Yes they will sell you hot water if you need some from restaurant which doesn’t make any sense
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: Bring your boiler with you or you need to pay for hot water. I suggest you go to Starbucks or...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ron Barnhill, Guest Services / Front Office at Fairfax Marriott at Fair Oaks
Responded Jul 4, 2022
Naif20000, We truly appreciate you taking the time to submit your review of the hotel. Feedback helps us to improve and make sure we exceed your expectations next time. If you have additional feedback for us please do not hesitate to reach out and let us know. If there is anything that you need we are at your service. Warm regards, Ron Barnhill Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So disappointing. Our expectations were too high. Issues: (1) staff unable to handle peak customer hours. Experienced multiple hang ups. Never was able to reach anyone able to address our question. (2) toilets were designed for use by children or midgets. If you enjoying plummeting down 4-6 inches to plant your rear on the lid this is the place for you. (3) ice machines mysteriously vacant from at least three of six floors. No warning from staff. (4) no microwave available. One way to ensure your use of their dining service. (5) instead of a walk-in shower to accommodate all shapes and sizes this hotel put in tubs for children/midgets. I pity the poor soul who is 6' plus using the accomodations but it would be an adventure I guess. Do yourself a favor and book a hotel elsewhere.…
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Date of stay: April 2022Trip type: Traveled as a couple
Room Tip: Avoid this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stay at the Fair Oaks Marriott when I come to Fairfax to visit my parents and friends. The front desk staff is attentive and pleasant. The restaurant has a short menu, but really great food - well cooked. And whatever they do with their fries, is awesome. Hands down the best fries in Fairfax. Juana, behind the bar is great - no, she is awesome. She takes really great care of us. Did I mention the French fries?
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Date of stay: December 2021
Value
Cleanliness
Service
Room Tip: for some reason the top floor seems to show more aging than the other floors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ron Barnhill, Guest Services / Front Office at Fairfax Marriott at Fair Oaks
Responded Jan 16, 2022
David, We truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I have shared your comments about the best fries in Fairfax and how awesome Juana with Chef Naim, who will also share them with Juana. If you’re traveling to our area again soon, we will be delighted to have you as a guest once more.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, our door lock wasn't working, so when we tried to get out of the room, we were locked in. The hotel did nothing other than send maintenance. No offer to change the room for us or refund. It's a safety issue, if their door locks do not work. Also, the trash cans in the hallway near the elevator smell awful and seeps into the entire hallway. Then we find out that we are charged a $250 smoking fee. I spoke to the front desk and said we didn't smoke and that I even noticed that there was a interior door in my room that connects to another room, and it could have been them. The front desk person said that the cleaning person smelled smoke. Well, I wonder if the cleaning person smelled the rotting egg odor from the trash can that was constant all day and night. I can't trust the hotel employees sense of smell. So, they refused to give me a refund of the smoke fee or acknowledge the serious issue about their door lock. Awful place to stay here!! I stay at Marriott frequently and this is the worst Marriott.…
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Date of stay: December 2021Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ron Barnhill, Guest Services / Front Office at Fairfax Marriott at Fair Oaks
Responded Dec 16, 2021
Hannah, I wanted to reach out personally and apologize for the experience that you had while staying at the Fairfax Marriott. We take cleanliness very seriously so it is very concerning to me that what you experienced was far from our goal of exceeding expectations. Our Director of Operations, who I have copied on this message, is working on finding out what happened to ensure that we take the proper action to make sure it doesn't happen again. Thank you for your feedback and again, I sincerely apologize. I hope that you would give us another chance in the future to prove to you that we are much better than what you experienced.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1 worst Marriott stay ever. Poor breakfast club lounge not stocked up. Kids youth team allowed to set up sports areas in atrium waking up entire hotel. Bon voy very disappointed. We have choices and spending money here seems like I wasted money
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Date of stay: November 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ron Barnhill, Guest Services / Front Office at Fairfax Marriott at Fair Oaks
Responded Nov 10, 2021
Curious43010409302, I wanted to reach out personally and apologize for the experience that you had while staying at the Fairfax Marriott. We take the guest experience very seriously so it is very concerning to me that what you experienced was far from our goal of exceeding expectations. I have shared your experience with the management team to ensure that we take the proper action to make sure it doesn't happen again. Thank you for your feedback and again, I sincerely apologize.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FILTHY AND UNSANITARY - ZERO PROTOCOLS FOR BREAKFAST I had intended to let this pass as I was under the impression that my late arrival/check-in would be accommodated with no penalty, this after a chat with the front desk via the app. To my surprise and chagrin, my credit card was charged a fee, and upon confirming with the front desk the night before my departure, I was told that “policy requires that I cancel before 24 hours of arrival.” Policy also requires that food be handled in a sanitary manner, extra precautions be taken to avoid the spread of Coronavirus, and tables be cleared and sanitized after use. I reminded the front desk staff of the poor conditions from this morning’s breakfast and asked what policy governed the hotel’s IRRESPONSIBLE and ABSOLUTELY UNSAFE CONDITIONS. I was appreciative when I was led to believe that the front desk would accommodate me when I initially messaged them asking for leniency re: my travel situation. I am very disappointed that was not the case. I asked the front desk to reverse the late arrival charge and overlook my late arrival due to circumstances out of my control in the same way that I gave the hotel staff grace for what were unacceptable eating conditions for hotel guests. Note: this is a self-serve breakfast buffet, and the hotel was hosting what seemed to be a girls soccer league - imagine the hectic environment and just how unsanitary it could all become. *food was not covered *milk was not iced or refrigerated *cutlery were being used to handle different breakfast foods *pieces off egg in the meat trays and vice versa *tables not bussed or wiped down; it got so bad that guests were bussing their own trays to the bar *this is a hotel that does NOT require their staff to wear masks, even their dining and food employees!!!!! FILTHY, FILTHY, FILTHY We all need to make “policy” exceptions as we work together to make hotel stays safe again, but when management of the hotel is unwilling to reverse a charge even after a guest arrives AND stays an extra night, you better believe that they better be on top of their game. Drive the longer commute and stay in DC where protocols are stricter. The hotel manager, Zach Kennedy, asked if I had proof of the front desk confirming they would waive the fee, but when I looked at the chat in the app, it was conveniently deleted. When I replied to the hotel manager via email that it was conveniently deleted, no response. He should be held accountable for the gross violations of Covid protocols!…
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Date of stay: October 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ron Barnhill, Guest Services / Front Office at Fairfax Marriott at Fair Oaks
Responded Oct 21, 2021
Thank you BradyCalma for sharing your observations and providing such detailed feedback. We apologize for the inconveniences that you experienced during your stay with us. We will review your encounters with the team and use it as an example for further training. We will also review our policies and procedures with each team member and ensure a re-train is completed. We strive to adhere to all CDC, local and brand guidance for our operating procedures and sanitary requirements. Thank you again for sharing and we will work diligently to improve. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$141 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott fairfax fair oaks mall hotel fairfax, fairfax marriott
LOCATION
United StatesVirginiaFairfax
NUMBER OF ROOMS
316
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Claim Your Listing Frequently Asked Questions about Fairfax Marriott at Fair Oaks
Which popular attractions are close to Fairfax Marriott at Fair Oaks?
Nearby attractions include Escapology Escape Room Fairfax (0.4 miles), Fair Oaks Mall (0.2 miles), and Fairfax Corner 14 + Xtreme (0.4 miles).
What are some of the property amenities at Fairfax Marriott at Fair Oaks?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Fairfax Marriott at Fair Oaks?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfax Marriott at Fair Oaks?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairfax Marriott at Fair Oaks?
Yes, free parking is available to guests.
What are some restaurants close to Fairfax Marriott at Fair Oaks?
Conveniently located restaurants include Coastal Flats, Ozzie's Good Eats, and The Cheesecake Factory.
Are there opportunities to exercise at Fairfax Marriott at Fair Oaks?
Yes, guests have access to a fitness center during their stay.
Does Fairfax Marriott at Fair Oaks offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Fairfax Marriott at Fair Oaks?
Many travelers enjoy visiting Blenheim (3.3 miles), Fairfax County Court House (2.8 miles), and Ratcliffe-Allison-Pozer House and Pozer Garden (2.9 miles).
Is Fairfax Marriott at Fair Oaks accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.