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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
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46 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
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Showing 42: English reviews
Pensacola, Florida
Reviewed April 13, 2016

The price of this hotel was okay. The staff was courtesy and professional. This place had free wifi. The room was clean and manageable. The bathroom looked and felt clean. The complimentary breakfast was okay. Don't expect eggs it's simply grab and go and the staff inform you as you check in. I would recommend staying here for short stays.

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Thank Navydg5
Toms River, New Jersey
Reviewed April 2, 2016

I booked two rooms. The hotel is less then average but the rooms are clean. The walls are thin so you hear all the noise outside including people inserting their cards into the doors as if it were your room. and my room had garbage cans and the smell out side them. The check in person was not on hand...

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Thank 801stevenp
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am very pleased to read your remarks about cleanliness of our room; however, I sincerely apologize for the service issues you experienced. I discussed your comments with the team, and we are coaching our overnight staff to make sure we provide better service....

Reviewed February 17, 2016

Stayed there for close to 10 days . Office was right across the street and this was the most viable option. Dont except exceptional service ( if you are staying here for one). Most of the people staying here would be the guys on the road or working nearby. Decent place for the price. No Elevator (But it got only...

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Thank MrNoNameIND
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our location and the amenities we offer; however, we apologize that we were unable to exceed your expectations. Your comments were reviewed by the staff, and we will make sure we are providing each guest with professional customer...

Chicago, Illinois
Reviewed November 23, 2015

I was working in the area for several weeks and wanted a hotel with a kitchen, so I decided to try this Extended Stay America location. The hotel/room was well maintained and appropriate for the price. However, there are at least four hookers that work out of this location - no problems during the week, but on Friday and Saturday...

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Thank PricelineMaster
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for sharing your experience with us. I sincerely apologize for the issues you experienced. As this hotel’s manager, I can assure you that we will be walking our property frequently to ensure your experience is not repeated. Still, I am glad you had a positive stay overall and enjoyed our fully equipped kitchens as well as our reasonable...

Reviewed October 8, 2015 via mobile

Very comfortable room with the bonus of having a kitchenette. The grounds are kept nice and clean. The exterior entry is nice for easy access to your vehicle and unpacking. There are close by resturants and shopping which make the stay here wven more enjoyable. Thank you Extended Stay Fairfax

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1Thank Angela N
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with the comfort of your room and the cleanliness of the property. I’m so pleased to read that we were able to accommodate your needs with our fully equipped kitchens. Thank you again for sharing your comments with us. We...

Hartford, Connecticut
Reviewed October 7, 2015

Horrible check in experience, wait for front desk folks at 6pm. Was told about the "breakfast to go" which were some items on a small shelf in the 12x12 "lobby". Rooms are badly in need up an update, and cleaning. Open walkways are dirty, garbage areas have no lids on the cans - so imagine... While this is a value...

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1Thank Robert D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will use your comments as a training tool to coach our staff to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very...

USA
Reviewed September 12, 2015

stayed here for one night.,the room was clean but totally empty...no glasses, dishes, utensils. ,etc.. Funny because the card So we thought we would have all these things to cook with and there was not one utensil..no,coffee maker. Oh well...plan accordingly.

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1Thank APS6
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for the feedback about your stay at our hotel. I am so disappointed that our amenities were not to your expectations. Please accept my apology. While we no longer keep dishes in guest rooms, these items are available at the front desk. In response to your feedback, I am coaching our front desk staff to ensure we are...

Denver, Colorado
Reviewed August 15, 2015

Everything was great, just the bed sheets had some yellow spots, and all sheets doesn't smell like fresh and clean, I didn't ask ask for changing it was OK for me at that time I was tired and just wanted to sleep. Some rooms like where I stayed are near to the highway, and it's really difficult to sleep at...

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Thank HaniYG
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so glad to read your remarks about the excellent service you received; however, I am very sorry that housekeeping did not meet your expectations. Your comments were reviewed by the housekeeping staff, and we will make sure we are thoroughly inspecting rooms...

Reviewed August 13, 2015 via mobile

I checked in. At 8:45 pm on the 12th. I got lost after about 20mins trying to find the hotel. It has a tiny sign and you cannot see it at all if you make a right onto Monument Drive. It's really across the street from a strip mall and a Marconi restaurant. So, I called the front desk and...

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Thank Mitchel F
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so happy to read your remarks about our rooms; however, I am very sorry that your stay was not to your expectations. Your comments were reviewed by our staff, and we will coach our team to provide excellent service to all of...

Chattanooga, Tennessee
Reviewed August 10, 2015

I had a non-refundable booking and then saw some very bad reviews. Tried to cancel. But was very satisfied with the service and condition for the price. Actually stayed an extra night realizing the cleanliness, bargain price and convenience of the facility. The outside could use some soap and paint, but the room was very clean and nice with the...

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Thank Noogadude
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our friendly customer service and comfortable accommodations. I’m thrilled that you found our hotel to be a great value! Thank you again for your kind words. The staff and I would love to provide you with another comfortable...

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Amenities

Highlights
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Suites
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

Address: 12104 Monument Drive, Fairfax, VA 22033 (Formerly Homestead Studio Suites - Washington, D.C. - Fairfax - Fair Oaks)
Location: United States > Virginia > Fairfax
Price Range: $76 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks 2.5*
Number of rooms: 133
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Also Known As:
Homestead Studio Hotel Fairfax
Homestead Studio Suites Fairfax
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks staff and other travelers.
2 questions
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Houston
1 month ago

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Questions? Get answers from Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on two levels, ask for ground level if you need it.”
 of 5 bubbles BigReader, Nov 25, 2016 | Read review
“Try to get a room in a well lit area to avoid thefts that the front desk warns you about with their signs.”
 of 5 bubbles 801stevenp, Apr 2, 2016 | Read review
“Choose the Back area if you need pool view. Its generally quite around mostly.”
 of 5 bubbles MrNoNameIND, Feb 17, 2016 | Read review
“If you get 2nd floor, there is no elevator - be prepared”
 of 5 bubbles RobertD669, Oct 7, 2015 | Read review
“There are no elevators. Pack light. Let it known when making reservations, if you have ANY kind of physical disability.”
 of 5 bubbles JaniceH829, May 10, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question