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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
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34 Reviews from our TripAdvisor Community

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Showing 31: English reviews
1 review
2 of 5 stars Reviewed 1 week ago via mobile

The location of the hotel is great. It is within a short walking distance to Fair Oaks Mall and a shopping center that has Old Navy and a few other stores. It is about a 7-10 minute drive to Wal-Mart. Now when it comes to the hotel itself, it could be, and for the price, it should be better. The... More 

Helpful?
Thank Kimberli R
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Kimberli, thank you very much for your feedback. We are happy you found our location convenient for shopping, but are sad to read you were disappointed with the cleanliness of your room. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with our housekeeping department to make sure all procedures... More 

Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed July 17, 2016

The hotels room was not clean. The floor was so dirty it was sticky. The internet service was not secure and did not require a password. I had booked the room using a Senior Discount, and at check out they said the computer was down and could not give me a copy of the receipt. My credit card was charged... More 

Helpful?
Thank charlesfgere
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for giving us your feedback regarding your stay. Please accept our apologies for not resolving your billing error while still in house. It is never our intention to disappoint a guest as we strive to consistently deliver exceptional service. We are so very sorry for the inconvenience and lack of response from our staff. Please contact me directly... More 

Travelers are raving about these Fairfax hotels

Tokyo, Japan
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed June 28, 2016

I probably should have paid attention to other reviewers before booking but the price and location seemed right. Rooms are just adequate. I had a king sized bed but the mattress was uncomfortable. Bedding and pillows were worn and not at all fresh looking. You have to call the front to request kitchen items. When the items arrive they are... More 

Helpful?
Thank wlust2102
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you very much for your feedback. You are absolutely correct to expect a clean, well maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. Your suggestions regarding pet waste stations, ashtrays or ashcans for cigarette butts and covered trash cans are excellent ideas and will be presented to... More 

1 review
1 of 5 stars Reviewed June 20, 2016 via mobile

Staff nice but the hotel really bad. The bed is bad the room small bad too. I think this hotel it is not a good option and dose not worth it to stay here. They say it is two star hotel which I will not give even half star as I said the staff are the only nice here

Helpful?
Thank HUSS A
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for choosing to stay at our hotel, and we are disappointed to hear you had an unpleasant experience. If there was anything we could have done to make your stay more enjoyable please let us know. If you would be kind enough to contact our General Manager's office directly and provide more specifics, we will address your concerns... More 

Fairfax, Virginia
1 review
1 of 5 stars Reviewed June 17, 2016

If I could give this hotel a negative rating I would. The room was dirty, the floor in the "kitchen" was sticky, the fully equipped kitchen consisted of a fridge, microwave and two burner stove. Nothing else. Not a dish, glass, pot, piece of silverware. I asked about this when I checked out and they said I have to go... More 

Helpful?
Thank traveler5291
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

It is disappointing to read we did not provide one of our guests with a pleasant stay which is cause for the low rating. We sincerely apologize for the lack of communication by our front desk team regarding our dishware program. Typically our extended stay guests have breakfast in their suite, and for the times they are unable to and... More 

Charlotte, North Carolina
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

When business or pleasure travel requires Washington DC a traveler can choose a DC hotel with Mid 3 digits price and 20 to 30 dollars per day parking or fight traffic and save a great deal This hotel offers a very modest cost with amenities and cleanliness not often received from A 2 star selection and the 17 miles from... More 

Helpful?
Thank nosbigs
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

We thank you for choosing to stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks and taking the time to write a review. It is great to read you had an enjoyable stay and you found us to be a good value. Thank you for your wonderful comments about your comfortable accommodation, in-room amenities, our friendly... More 

Charlottesville, United States
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed May 27, 2016

Although I usually look for interior corridors, I felt safe here. As a woman traveling alone, I do not like to feel vulnerable. When I mentioned it, the person at the front desk was quick to give me a second floor room. The rooms are nice although not as spacious as others in the area. Very convenient location within walking... More 

Helpful?
Thank Sueann C
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for choosing to stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks during your visit to our area in December 2015. We are delighted to hear you had a comfortable stay and our location close to Fair Oaks Mall was perfect for your needs. We are also happy that you liked the friendly service... More 

Washington DC, District of Columbia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 30, 2016 via mobile

This hotel is perfectly situated in Fair Oaks, you can walk to the mall, various restaurants, and shopping centers. The hotel itself is sufficient, but the fixtures are older, and the walls are thin. Additionally during my stay I had to have the room cleaned the next day after check-in as I discovered my blanket to be very hairy, and... More 

Helpful?
Thank KAJMemphis
1 review
5 of 5 stars Reviewed April 21, 2016 via mobile

I feel very well here the staff is very friendly the hotel is very quiet and clean breakfast is available Easy to get buses, restaurants, malls and supermarkets. Love it. Come to enjoy. I recommend this place.

Helpful?
Thank Alejandra2316
Pensacola, Florida
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 13, 2016

The price of this hotel was okay. The staff was courtesy and professional. This place had free wifi. The room was clean and manageable. The bathroom looked and felt clean. The complimentary breakfast was okay. Don't expect eggs it's simply grab and go and the staff inform you as you check in. I would recommend staying here for short stays.

Helpful?
Thank Navydg5
Questions? Get answers from hotel staff and past guests. Ask a question

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Near Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

Address: 12104 Monument Dr, Fairfax, VA 22033-4053 (Formerly Homestead Studio Suites - Washington, D.C. - Fairfax - Fair Oaks)
Location: United States > Virginia > Fairfax
Price Range: $77 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks 2*
Number of rooms: 133
Reservation Options:
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Also Known As:
Homestead Studio Hotel Fairfax
Homestead Studio Suites Fairfax
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