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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
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41 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Virginia
Reviewed 1 week ago

Visiting family who live in a small apartment and have cats, I needed a room close by for myself and dog. This hotel does take pets, though charges a pet fee per night. Extended Stay America is good for longer stays since it has a kitchenette with refrigerator, but was fine for the one night I needed. The bed was...

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Helpful?
Thank BigReader
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

We appreciate your kind comments about your stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. Our goal is 100% guest satisfaction, so we are happy to note that you had a good overnight visit, and enjoyed our pet friendliness, clean facilities and the great value we offer. We hope we will be your hotel of...

Woodbridge, Virginia
Reviewed 3 weeks ago

The hotel is located in the center of several apartment communities, and condos so you truly get a feel of being at "home with a neighborly vibe". The rooms are clean, spacious, comfortable, and additional items can be requested from the hotel staff if needed. The rates are reasonable and flexible. Convenient drive up parking on lower levels. The rooms...

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Helpful?
Thank SoFaSurfer141
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for sharing your review with fellow travelers online. We are delighted you felt at home with us here at Extended Stay America- Washington, D.C. - Fairfax - Fair Oaks. We appreciate you highlighting our well-appointed suites, on-site facilities and amenities as well as our convenient location. Thank you so much for sharing your satisfaction with us, we look...

Charlottesville, Virginia
Reviewed 4 weeks ago via mobile

I have stayed at several extended stay America is all across the US and this was by far the worst. The only good part to this hotel was the friendly young lady at the front desk. The room was barely cleaned, the counter had sticky spilled stuff on it that had not been wiped up and the floors in the...

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Thank mesey
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Reading about a less than satisfactory stay is difficult as it tells us we were not at our best during your visit. We apologize for that, and please know we are in discussion as to where we fell short so we can make the appropriate corrections. Thank you for letting us know about your experience as we can do much...

Charlottesville, Virginia
Reviewed October 30, 2016

This was supposedly a 2 1/2 star hotel on hotwire. It is a 1 star hotel in my book. The smoke alarm was chirping in the room when I arrived, there was a stain on the comforter and a cigarette hole in it, there was a handprint in vaseline on the wood part of the headboard of the beach. The...

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Helpful?
Thank jackiejamis0n
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

We sincerely apologize for the less than satisfactory stay you experienced. We want all of our guests to enjoy their stay so they will want to come back again and again! Please give us an opportunity to make the necessary corrections and come back so you will have a pleasant visit. Thank you for your feedback. General Manager

Staunton
Reviewed September 13, 2016 via mobile

This is my first stay at Extended Stay America. The location here is great, in Fair Oaks Mall, near many shops and restaurants. It has easy access to I-66. The suites are basic, but clean and efficient. They will supply dishes, coffeemaker, etc., if you ask.

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Helpful?
Thank farmgirl19
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

We are delighted you had a nice experience at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. Thanks for mentioning our location in Fair Oaks Mall close to many restaurants and shopping outlets which was perfect for your needs. Our guests frequently mention our super location, and we're happy this made your stay so memorable. We appreciate...

Reviewed September 12, 2016

I haven't stayed at an ESA in years, close to 10 maybe. When I moved to Northern VA in 2001, I lived in one for a year. I enjoyed it as it felt like a mini-dorm, and the amenities were good. My, how times have changed. The Good: + Cheapest place in the area. But I guess you get what...

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Thank Human757703
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for choosing Extended Stay and sharing your thoughts. We are glad you enjoyed the location and cleanliness but we apologize for the wifi issues and your disappointment with the bed and pillow. We pride ourselves on listening and applying guest feedback to improve the overall experience so we appreciate your comments. We do our best to provide excellent...

Reviewed August 14, 2016 via mobile

The location of the hotel is great. It is within a short walking distance to Fair Oaks Mall and a shopping center that has Old Navy and a few other stores. It is about a 7-10 minute drive to Wal-Mart. Now when it comes to the hotel itself, it could be, and for the price, it should be better. The...

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Thank Kimberli R
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Kimberli, thank you very much for your feedback. We are happy you found our location convenient for shopping, but are sad to read you were disappointed with the cleanliness of your room. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with our housekeeping department to make sure all procedures...

Washington DC, District of Columbia
Reviewed July 17, 2016

The hotels room was not clean. The floor was so dirty it was sticky. The internet service was not secure and did not require a password. I had booked the room using a Senior Discount, and at check out they said the computer was down and could not give me a copy of the receipt. My credit card was charged...

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Thank charlesfgere
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for giving us your feedback regarding your stay. Please accept our apologies for not resolving your billing error while still in house. It is never our intention to disappoint a guest as we strive to consistently deliver exceptional service. We are so very sorry for the inconvenience and lack of response from our staff. Please contact me directly...

Tokyo, Japan
Reviewed June 28, 2016

I probably should have paid attention to other reviewers before booking but the price and location seemed right. Rooms are just adequate. I had a king sized bed but the mattress was uncomfortable. Bedding and pillows were worn and not at all fresh looking. You have to call the front to request kitchen items. When the items arrive they are...

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Helpful?
Thank wlust2102
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you very much for your feedback. You are absolutely correct to expect a clean, well maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. Your suggestions regarding pet waste stations, ashtrays or ashcans for cigarette butts and covered trash cans are excellent ideas and will be presented to...

Reviewed June 20, 2016 via mobile

Staff nice but the hotel really bad. The bed is bad the room small bad too. I think this hotel it is not a good option and dose not worth it to stay here. They say it is two star hotel which I will not give even half star as I said the staff are the only nice here

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Thank HUSS A
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for choosing to stay at our hotel, and we are disappointed to hear you had an unpleasant experience. If there was anything we could have done to make your stay more enjoyable please let us know. If you would be kind enough to contact our General Manager's office directly and provide more specifics, we will address your concerns...

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

Address: 12104 Monument Dr, Fairfax, VA 22033-4053 (Formerly Homestead Studio Suites - Washington, D.C. - Fairfax - Fair Oaks)
Location: United States > Virginia > Fairfax
Price Range: $76 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Homestead Studio Hotel Fairfax
Homestead Studio Suites Fairfax
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on two levels, ask for ground level if you need it.”
 of 5 bubbles BigReader, 1 week ago | Read review
“Try to get a room in a well lit area to avoid thefts that the front desk warns you about with their signs.”
 of 5 bubbles 801stevenp, Apr 2, 2016 | Read review
“Choose the Back area if you need pool view. Its generally quite around mostly.”
 of 5 bubbles MrNoNameIND, Feb 17, 2016 | Read review
“If you get 2nd floor, there is no elevator - be prepared”
 of 5 bubbles RobertD669, Oct 7, 2015 | Read review
“There are no elevators. Pack light. Let it known when making reservations, if you have ANY kind of physical disability.”
 of 5 bubbles JaniceH829, May 10, 2015 | Read review
5 of 5
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