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SpringHill Suites Fairfax Fair Oaks

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SpringHill Suites Fairfax Fair Oaks
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294 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Hartford, Connecticut
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

The room is your standard Springhill suite. The linens could be better, they can put a fan in their bathroom to help with steam. My room wasn't the cleanest, but it didnt bother us as much because this room was mainly for shower and sleep. Your standard breakfast...no frills. Would have liked to see boiled eggs. I think the waffle... More 

Helpful?
Thank chocokat
Nairobi
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Coming back to our room this evening (at 8pm) after being out all day just to find out that it has not been serviced. No manager on duty, no housekeeping service and rude front desk when approached with the issue. I do not recommend this hotel if you would like to have a clean room after a long day of... More 

Helpful?
Thank khanga
Richard L, General Manager at SpringHill Suites Fairfax Fair Oaks, responded to this review

Hi Khanga, Please accept our sincerest apology for the miscommunication with housekeeping. I am so sorry that they did not understand your request but I'm so glad that Rachel was able to service your room upon your return. It was an absolute pleasure meeting you this morning and discussing your upcoming vacation to Portugal this fall. You and your family... More 

Virginia
Level Contributor
236 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night and found the room to be clean and comfortable. The bathroom was clean. We had a fridge and bar-sink, which was nice. Note that the rooms are like an oversized room with a short wall separating the bed from the living room (all of their rooms are this configuration)... it's fine, but the TV is in... More 

Helpful?
Thank professorroyhinkley
Canton, Michigan
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We are here for a wedding party...probably 50-rooms. The entire staff from Breakfast, room service, front desk to everyone was very accommodating and went out of their way to see if we need anything always and helping out whenever. Rooms are good and clean..very good location to everywhere and close to interest ate & shopping.

Helpful?
Thank BagleTiger
Richard L, General Manager at SpringHill Suites Fairfax Fair Oaks, responded to this review

Thank you so much for your kind comments! We are so glad that you had an excellent stay and found everything accommodating. I will certainly share your kind comments with my team. We hope the wedding was beautiful and that the rain didn't stop you guys. Congratulations to your friends that got married this weekend! Please come back and visit... More 

Franklin, New Hampshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

We had a large king room with sofa. It was clean. The bathroom was mostly clean with exception of the toilet wasn't flushed when we arrived. The bed was the hardest thing we have ever slept on in a hotel. Horrible. Especially for a person getting ready for a procedure that is already uncomfortable. The room and hotel was quiet.... More 

Helpful?
Thank Amy R
Richard L, General Manager at SpringHill Suites Fairfax Fair Oaks, responded to this review

Hi, Thank you for taking the time to review our hotel. We hope everything went well with your procedure.. Would you mind sending me a quick e-mail regarding which room you stayed in? I would like to follow up with my housekeeping team so that we can look into a few concerns you've mentioned. Thank you so much for staying... More 

Mount Laurel, New Jersey
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in Fairfax for a George Mason University event for our daughter. Hotel is the closest hotel to the school I think. Room was clean and quiet; amenities were good; courteous and friendly staff at check-in. Chris at the front desk gave us a room on 5th floor when I asked for a "quiet room". No complaints!

Helpful?
Thank Maria D
Richard L, General Manager at SpringHill Suites Fairfax Fair Oaks, responded to this review

Thank you for your positive feedback! We strive to be the best hotel in the Fairfax area for all families visiting GMU. We are definitely the closest property and always have family friendly rates for GMU friends and family. We hope orientation went well and that you were able to keep cool during the campus tour. It has been a... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel served its purpose as an efficient family hotel with decent free breakfast , gym, pool (small one but lifeguard a plus) , central location. The front desk staff are fantastic- helpful, knowledgeable and friendly. Our room was kept clean. The shower faucet handle kept falling off and the light over the sink worked intermittently. My biggest disappointment is... More 

Helpful?
Thank Amycapecod
Richard L, General Manager at SpringHill Suites Fairfax Fair Oaks, responded to this review

Hi AmyCapeCod, Thank you for taking the time to review our hotel. I am glad that you had a great stay minus the issue with the shower handle and light. I am so sorry for the inconveniences this may have caused you. I'm hoping that we were able to resolve these issues prior to your departure. I'm so glad that... More 

Kingsport, Tennessee, United States
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here 3 nights while in town for an event in D.C. It was myself, my mother and 5 kids (ages 6-15) The room was spacious and plenty big enough, the hotel was clean, the room was clean, staff was very friendly and welcoming, hotel grounds were nice and they also had a covered parking garage with plenty of... More 

Helpful?
1 Thank Wendy B
Richard L, General Manager at SpringHill Suites Fairfax Fair Oaks, responded to this review

We are so glad that you had a fantastic stay and enjoyed Washington D.C. I'm so glad that you and your family loved our complimentary breakfast. Were you able to try our new chocolate chip waffles?! I can't decide if I like the chocolate chip or the pumpkin spice flavor more haha! Thank you so much for staying with us... More 

hpt
Level Contributor
273 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed July 10, 2016

We were in town for a military retirement.......and with ease of navigability, we stayed here. It was near the venue, their home, and a mall. (Albeit, the last one was more reason to stay here alone.....I will now review the property). The parking lot is tight, and the space near the main entrance could barely accommodate 3 cars....and being ours... More 

Helpful?
Thank pky_pook
Richard L, General Manager at SpringHill Suites Fairfax Fair Oaks, responded to this review

Hi, Thank you for reviewing our hotel... Would you mind contacting me directly about your most recent stay? I'm concerned with a few issues you and your family experienced while staying with us and want to ensure that you have the correct property? I look forward to hearing from you. Thank you! Richard More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 3, 2016 via mobile

Recently, my family and I completed some renovations on our home that required us to stay at a nearby hotel. I've had business guests in town from time to time, and based upon the reviews for this Spring Hill, I booked this hotel for them. I decided to give it a try myself. I'm actually glad I did so because... More 

Helpful?
Thank Robert M
Richard L, General Manager at SpringHill Suites Fairfax Fair Oaks, responded to this review

Thank you for taking the time to share your recent experience at our hotel. As the cleanliness and overall service of our hotel is a key priority, I am very sorry that your stay fell short of your expectations. Please rest assured that your comments have been shared with my team in an effort to improve our service. Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
New SpringHill Suites Fairfax includes All Suites Featuring a Heated Indoor Pool, State of the Art Fitness Center, Market Pantry with meals, snacks, beer, wine, cheese, and soft drinks. Suites with 32" LCD HD TV's, Free Premium Cable, In suite coffemaker and coffee, Microwave, Wet Bar, Refrig, Iron, Ironboard, two- two line phones, Free Internet, wired and wireless, I-Pod Docking station with AM/FM radio, Accessible rooms, Free Business Center, Free Local Calls, Complimentary Garage Parking, and Meeting room space for all occasions holding 60 persons. The hotel is centrally located in beautiful Fairfax convenient to Fair Oaks Mall, Starbucks, Denny's, McDonalds, Chilis's, Boston Market, and walking distance to many other restuarants. GMU and the Patriot Center, are 1 mile, with a short drive to the Udvar-Hazy Air Space Museum and Washington DC. ... more   less 

Additional Information about SpringHill Suites Fairfax Fair Oaks

Address: 11191 Waples Mill Rd, Fairfax, VA 22030-7453 (Formerly SpringHill Suites Fairfax)
Location: United States > Virginia > Fairfax
Price Range: $98 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Fairfax Fair Oaks 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Springhill Suites Fairfax Hotel Fairfax
Hotel Style:
#1 Green Hotel in Fairfax
#10 Business Hotel in Fairfax
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