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Extended Stay America - Washington, D.C. - Fairfax

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Extended Stay America - Washington, D.C. - Fairfax
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72 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Alexandria, VA
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

You get what you pay for. This was a cheap Extended Stay and it was cheap inside. If you expect your extended stay room has glasses, plates, silverware, pots and pans, here you have to ask for them. Also, when you have a rat or mouse building a nest in the wall behind you refridgerator, expect to deal with it.

Helpful?
Thank jdellaripa
United States
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When staying at Extended Stay, my expectations are not set incredibly high, so when I had to exchange my towels at the desk three days after checking in, I wasn't terribly upset. When there were no sheets in the room for the pull out sofa bed, I wasn't angry, and when I had to ask for utensils, dishes, toaster, and... More 

Helpful?
Thank Luvschickens
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad to hear that you found our hotel to be clean and our staff to be friendly and helpful. Still, I apologize for the trash issue you experienced in the hallway. I will be working with our team to ensure this does not happen again.... More 

Crofton, Maryland
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 30, 2016

I currently stay here as a permanent residence. The furnished studio apartment with kitchen meets my needs. I have a month-to-month lease which is wonderful. The staff and management is very nice and is always ready to help if necessary. The location is a block away from the bus stop which takes one to the metro station.

Helpful?
Thank Michelle D
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the clean room, staffs and management and also the location of the hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Duluth, MN
Level Contributor
3 reviews
4 of 5 stars Reviewed June 23, 2016

I had fully intended on staying with family. When that didn't work out, I happened upon this oasis at the last minute and was very satisfied. Friendly/helpful staff. Kind of a home away from home feel. I wouldn't hesitate to recommend this to others.

Helpful?
Thank duluthdanai
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you taking to the time to write such king words. I am glad we were able to accommodate you and give you a peaceful respite. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Mandeville
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed June 19, 2016

Everything was good except internet to all people in the room. This is nice hotel. We enjoyed our stay. Staff were very cooperative. Offered help to move my luggage from car to the room. Thank you very much!!

Helpful?
Thank S B
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for taking the time to write a review. We are pleased you had a great stay despite the slow internet. I will make sure to contact our maintenance engineer to get that issue fixed. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our... More 

Austin, Texas
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2016

I wish more extended stays were like this one!! updated very clean and good customer service. Also quiet at night and family friendly !! coffee was great in the morning good breakfast. Only 20 minutes from downtown D.C.

Helpful?
Thank mashtuck1
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for posting a review of our hotel. I am glad that you enjoyed our clean hotel and our great staff during your visit with us. As well, I'm pleased to hear that you found our hotel to be quiet and family friendly and that you enjoyed our grab-and-go breakfast. Thank you for choosing Extended Stay America. We hope... More 

Quezon City, Philippines
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 6, 2016

We had no difficulty in checking into the property. The room was clean. IT had its own kitchenette and the residents could borrow the utensils required. The property likewise offered free wifi. It also offered a "grab and go" breakfast. The price was relatively cheaper compared to similar properties located in other areas. Staff were friendly and accommodating. The hotel... More 

Helpful?
Thank Memett2014
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the convenience of all of our amenities and our friendly customer service. I’m thrilled that you found our hotel to be a great value! Once more, thank you for posting your review. We look forward to having you... More 

Charlottesville, United States
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed May 27, 2016

The room was beautiful, had a nice kitchen, lots of counter space in the bathroom - much more spacious than other hotels in the area! Very convenient to i66, Fairfax County Parkway, Fair Oaks Mall, etc.

Helpful?
Thank Sueann C
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for taking the time to write a review of your stay. I’m thrilled that we were able to exceed your expectations and provide you with a wonderful experience! I truly appreciate your comments regarding our fully equipped kitchens, spacious rooms, and our convenient location. Once more, thank you for posting your review. We look forward to having you... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed May 13, 2016

Outdated room, I found a condom wrapper on the floor, the electric sockets repeatedly shorted out, the lights flickered, the bed was hard as a rock, the room smelled like smoke, the refrigerator sounded like a freight train, the water faucet dripped constantly. If you want something cheap and disgusting, this is the place for you!

Helpful?
Thank Gary W
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for taking the time to write a review of your stay. The room conditions you described are truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our housekeeping and maintenance teams to ensure our rooms meet our company’s... More 

Scranton, Pennsylvania
Level Contributor
142 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed April 24, 2016

The hotel is in a good location near Oak mall. However, the receptionist was not there when I came to check in. It took me more than a minute standing waiting for her. She was there and probably heard me entering. The room was big and well equipped, but there wasn't a shampoo and there was a weed smell around... More 

Helpful?
Thank Mohammed A
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the delay you experienced upon check-in. In response to your feedback, I will meet with our front desk staff to ensure we are providing each guest with professional and prompt customer service. Please know that we do not tolerate... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Center with Internet Access

Additional Information about Extended Stay America - Washington, D.C. - Fairfax

Address: 3997 Fair Ridge Dr, Fairfax, VA 22033-2906 (Formerly Extended Stay Deluxe - Fair Oaks)
Location: United States > Virginia > Fairfax
Price Range: $76 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Fairfax 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Extended Stay Deluxe - Fair Oaks Hotel Fairfax
Extended Stay Fairfax
Fairfax Extended Stay
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